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Megan Sonnie
Megan Sonnie at Spitzer Ford St. Marys

Megan Sonnie | Page 3

Service Advisor

Spitzer Ford St. Marys

988 S St Marys Street
Saint Marys, PA 15857

4.9
45 Reviews
4.9

45 Reviews

Write a Review

Dealership Experience

1 yr, 5 mos

Languages Spoken

English English

45 Reviews of Megan Sonnie

April 03, 2026

Dealership Rating
Employee Rating

Took a while to have the work done but the end result was that they did a good job More

by ME3122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Belsole

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Apr 05, 2026

Spitzer Ford St. Marys responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford St. Marys, we look forward to having you as a valued customer for many years to come!

March 28, 2026

Dealership Rating
Employee Rating

It was good. Everything went as expected. They didn't keep nagging me about adding on unnecessary things to get a load of money from me. More

by bryanslattery215
Recommend Dealer
Yes

Other Employees Tagged: Megan Sonnie

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Mar 29, 2026

Spitzer Ford St. Marys responded

Thank you, Bryan, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 27, 2026

Dealership Rating
Employee Rating

Megan was professional and courteous. She answered all my questions, explaining things in a way I understood. I didn’t have the opportunity to meet Calvin; however I was very pleased with More

by lnloness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Robinson

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Mar 27, 2026

Spitzer Ford St. Marys responded

It’s great to know Megan provided clear, helpful answers during your service visit. We’re glad Calvin’s work on your Ford F-150 met your expectations. Thank you for sharing your experience.

March 17, 2026

Dealership Rating
Employee Rating

Dealership is good I am glad to see the service department is doing a better job with customer service More

by gregstine57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Robinson, Taylor Belsole

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Mar 17, 2026

Spitzer Ford St. Marys responded

Thank you for letting us know the service on your Ford Ranger met your expectations. It’s great to hear our team’s improvements made a difference. We look forward to helping you again whenever you need us.

March 07, 2026

Dealership Rating
Employee Rating

Service department is friendly, capable and knowledge of the proper steps to do repair and handle warranty claims. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Robinson, Justine Leslie, Jeffrey Weidow

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Mar 07, 2026

Spitzer Ford St. Marys responded

We’re pleased to hear our service department was friendly and took the right steps to repair your Ford Expedition and handle the warranty claim. Your feedback will be shared to recognize the team. We look forward to assisting you again.

March 03, 2026

Dealership Rating
Employee Rating

The last two times I've come have left with my check engine light on. After this current service my wheel(s) are now making a rubbing sound as they rotate that they were not making prior to service. Not More

by rad1dc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Calvin Robinson

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Mar 06, 2026

Spitzer Ford St. Marys responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 25, 2026

Dealership Rating
Employee Rating

Great Team to work with from Sales team, Finance to Service they all work together to represent Dealership and Ford Products. Repeat buyer More

by MPOULLIOTT58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Herbstritt, Rick Straub, Douglas Krucke, Jeffrey Weidow

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Feb 25, 2026

Spitzer Ford St. Marys responded

Thank you for choosing another Ford F-150 Hybrid. We’re glad our sales, finance, and service teams worked seamlessly to support your purchase. We appreciate your loyalty and look forward to assisting you with your F-150 Hybrid in the future.

January 09, 2026

Dealership Rating
Employee Rating

Thorough service. The dealership takes good care of its customers & provides excellent service in a friendly atmosphere. More

by NJCOUCHMAN
Recommend Dealer
Yes

Other Employees Tagged: Megan Sonnie

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Jan 10, 2026

Spitzer Ford St. Marys responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 08, 2026

Dealership Rating
Employee Rating

Everything completed to my satisfaction… appreciated that they were able to inspect vehicle.. even though that wasn’t scheduled More

by hedrichards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Taylor Belsole

Report | Print
Jan 08, 2026

Spitzer Ford St. Marys responded

Thanks for sharing about your experience with Spitzer Ford St. Marys. We appreciate your business and hope to see you again soon!

December 22, 2025

Dealership Rating
Employee Rating

Pleasant staff, good service, very helpful, knowledgeable employees, quickly got scheduled and free pick up and delivery More

by HP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Herbstritt, Calvin Robinson, Justine Leslie, Jeffrey Weidow, Mandy Klawuhn

Report | Print
Dec 22, 2025

Spitzer Ford St. Marys responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford St. Marys. We look forward to having you as one of our valued customers for many more years to come!

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