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Megan Sonnie
Megan Sonnie at Spitzer Ford St. Marys

Megan Sonnie | Page 4

Service Advisor

Spitzer Ford St. Marys

988 S St Marys Street
Saint Marys, PA 15857

4.9
45 Reviews
4.9

45 Reviews

Write a Review

Dealership Experience

1 yr, 5 mos

Languages Spoken

English English

45 Reviews of Megan Sonnie

December 20, 2025

Dealership Rating
Employee Rating

Polite, friendly, professional and they take the time to give updates on status of work More

by MPOULLIOTT58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Robinson, Jeffrey Weidow, Taylor Belsole, Mandy Klawuhn , Briana Moore, Caitlyn Peterson

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Dec 20, 2025

Spitzer Ford St. Marys responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford St. Marys to be a positive one. Please don't hesitate to reach out if you need anything else.

December 19, 2025

Dealership Rating
Employee Rating

Okay ? ? Did a great job as always, right in time They were really great More

by sheilacaro66
Recommend Dealer
Yes

Other Employees Tagged: Megan Sonnie

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Dec 19, 2025

Spitzer Ford St. Marys responded

Thanks for sharing about your experience with Spitzer Ford St. Marys. We appreciate your business and hope to see you again soon!

December 17, 2025

Dealership Rating
Employee Rating

We were very disappointed with the service tech. Suggesting we needed new rear brake pads when they were changed 3 days prior to our appointment ???? More

by JORAYMI
Recommend Dealer
No

Other Employees Tagged: Megan Sonnie

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Dec 18, 2025

Spitzer Ford St. Marys responded

Thank you for bringing this to our attention. I sincerely apologize for the frustration and confusion you experienced during your recent visit. That is certainly not the level of accuracy or service we strive to provide. I would appreciate the opportunity to review this situation further, as recommending rear brake pads that were recently replaced is concerning if the vehicle did not need it. Please contact me directly at your convenience so I can look into this matter, address any misunderstandings, and work toward making this right. Thank you for your feedback — it helps us improve and ensure this does not happen again. - Jason Herbstritt - General Manager 814-834-2000

November 29, 2025

Dealership Rating
Employee Rating

The service department is always prompt and courteous. I appreciate the valet pick up and delivery. More

by CMPONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Robinson, Taylor Belsole

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Nov 29, 2025

Spitzer Ford St. Marys responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford St. Marys.

November 29, 2025

Dealership Rating
Employee Rating

Fast and efficient service do all my service work there always treat me like family More

by RICK@STMARYSAUTOGROUP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Robinson, Jeffrey Weidow, Taylor Belsole, Mandy Klawuhn

Report | Print
Nov 29, 2025

Spitzer Ford St. Marys responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford St. Marys.

November 25, 2025

Dealership Rating
Employee Rating

Always have been happy with the service i have received at this dealership. Great customer service and people. More

by thomas.polaski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Robinson, Justine Leslie, Jeffrey Weidow, Taylor Belsole, Mandy Klawuhn , Briana Moore, Caitlyn Peterson, Sheila Thompson

Report | Print
Nov 25, 2025

Spitzer Ford St. Marys responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 23, 2025

Dealership Rating
Employee Rating

Take care of there customers. I needed a truck and they were able to produce.. More

by M.SOSTAKOWSKI
Recommend Dealer
Yes

Other Employees Tagged: Megan Sonnie

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Nov 24, 2025

Spitzer Ford St. Marys responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 13, 2025

Dealership Rating
Employee Rating

I was very pleased at Spitzer took the time to explain to me what was going on with the truck. And what they had done and had not done to take care of what I brought it in for. Thank you for their profession More

by braveheart1sg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Robinson, Jeffrey Weidow, Taylor Belsole, Mandy Klawuhn , Briana Moore, Caitlyn Peterson

Report | Print
Nov 13, 2025

Spitzer Ford St. Marys responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 05, 2025

Dealership Rating
Employee Rating

The people are all very pleasant and helpful. The work was done a timely manner. Pick and delivery were also right on time. GREAT JOB Bob More

by BBENETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Weidow, Taylor Belsole, Mandy Klawuhn , Briana Moore, Caitlyn Peterson

Report | Print
Nov 05, 2025

Spitzer Ford St. Marys responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford St. Marys.

October 27, 2025

Dealership Rating
Employee Rating

Excellent service and communication easy to work with. Provides detailed analysis of procedures being performed and returning calls upon completion very timely. More

by Chris Iozzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Robinson, Justine Leslie, Jeffrey Weidow, Taylor Belsole, Mandy Klawuhn , Briana Moore, Caitlyn Peterson, Sheila Thompson

Report | Print
Oct 27, 2025

Spitzer Ford St. Marys responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford St. Marys to be a positive one. Please don't hesitate to reach out if you need anything else.

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