Meghan Pakenham | Page 14

Purchased my third Acura from Autosport Acura of Denville this morning. I'm thrilled that Meghan Pakenham still works there. Even though she's been promoted she still made time to work with me along with Pro this morning. I'm thrilled that Meghan Pakenham still works there. Even though she's been promoted she still made time to work with me along with Product Specialist, Bernardo Amster. It's a tough buyer's market right now due to inventory shortages and ongoing delays; but, Meghan & Bernardo both took care of me the way you would expect a repeat customer to be treated. They pulled the chair out and cut thru as much of the process as they could to still make it a great purchase experience. I find Autosport to be very fair & straightforward. Their pricing for everything from vehicles to accessories is clearly written & presented in a transparent way. The Finance Manager, Jose Gonzalez, was also very straightforward & efficient. He discusses the extras, like extended warranties, in a comprehensive way that doesn't make you feel like your arm is being twisted. Compared to BMW, Mercedes & Lexus, pricing for items like Wheel & Tire protection, I find Acura pricing to be extremely reasonable. All of the Autosport employees from Sales thru Service are very friendly & professional. It's a nice, immaculately clean dealership that takes customer service very seriously. They have the same high-end amenities as other luxury brands minus the pretentious attitude! When I went in a week ago to look at the car, they were having a BBQ for customers & employees. Come on, who does that! If I could've bought the smell of shish kebob on the grill along with the car, I would have! Well done, once again!! More

Print

Nothing shady about this dealership. Everything from walking in, to walking out was excellent. Great customer service. Steve had my best interest. I felt comfortable, nothing forced,very Everything from walking in, to walking out was excellent. Great customer service. Steve had my best interest. I felt comfortable, nothing forced,very informative. Thank you Steve!! More

Print

All staff are kind, and extremely helpful! Made my first time buying a car extremely easy. Will 100% return for future purchases. Made my first time buying a car extremely easy. Will 100% return for future purchases. More

Print

Excellent dealer for service and purchasing a vehicle. Bernardo is a great salesman, gets the best deal he can, he's honest, trustworthy and a caring individual. He makes purchasing a car enjoyable. Jo Bernardo is a great salesman, gets the best deal he can, he's honest, trustworthy and a caring individual. He makes purchasing a car enjoyable. Jose explains all the paperwork makes sure you understand what you are signing. He is personable and makes sure you are happy with your purchase. I enjoy working with him to get all my concerns addressed Dana and Mark are excellent as well, you let them know you have a problem with your car, they say don't worry we ll take care if it just drop it off. they always think out of the box to resolve an issue. I have been dealing with acura sport for over 15 years. and have never been steered wrong from servicng my cars to buying new. The technicians do an excellent job. The people who serve you, make this dealership great place. More

Print

Great service and awesome people. I was in very good hands here. I was in and out and had no issues with getting my new car! Thanks again ! I was in very good hands here. I was in and out and had no issues with getting my new car! Thanks again ! More

Print

Bill was wonderful. He made my daughter feel at easy and was extremely helpful. He listened to what we were looking for and worked with our budget. He made my daughter feel at easy and was extremely helpful. He listened to what we were looking for and worked with our budget. More

Print

One of the best car dealer and staff I have seen ever. From start to end one thing which I liked is that you can trust them at every stage. Meghan was very responsive during our first call clarified my qu From start to end one thing which I liked is that you can trust them at every stage. Meghan was very responsive during our first call clarified my queries on car & hidden charges if any. When I visited dealership I got no surprise and Bill helped me throughout the process and first dealer & staff I have ever seen without hidden charges, trustworthy and customer oriented. At the end Jose from account department helped & guided me what’s best as per my need. Overall an outstanding services from Bill and his team. Can’t thank enough for the great service they provided to us. Now I know where to go for my next car too. More

Print

I found my first car at this place, a sweet TLX. From the test drive to the day of delivery, everything went smoothly. Bernardo made the purchase seamless and was helpful. If you are looking for an From the test drive to the day of delivery, everything went smoothly. Bernardo made the purchase seamless and was helpful. If you are looking for an Acura, this would be the place to go. More

Print

Buying a car in this current market has been an interesting process. I test drove the MDX 3x and throughout the entire process Bernardo and Meghan have been extremely patient and helpful. All of my interesting process. I test drove the MDX 3x and throughout the entire process Bernardo and Meghan have been extremely patient and helpful. All of my questions and concerns were addressed, and I was provided with a stress free experience. The quality of customer service at this dealership is excellent. I highly recommend purchasing an Acura from Autosport Acura of Denville. More

Print

The service was excellent, clear, attentive concise and to the point. Time was taken to explain all points of the sale and the service aspects. Thank you for that to the point. Time was taken to explain all points of the sale and the service aspects. Thank you for that More

Print