Mejra Berisa | Page 6

Mercedes-Benz of Beaverton responded

Marie, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

Mercedes-Benz of Beaverton responded

Thank you for bringing this to our attention, Jeff, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

Mercedes-Benz of Beaverton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton, we look forward to having you as one of our valued customers for many more years to come! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words for Patrick, and for taking the time to leave us this wonderful feedback! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

Mercedes-Benz of Beaverton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

Mercedes-Benz of Beaverton responded

Here at Mercedes-Benz of Beaverton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

Mercedes-Benz of Beaverton responded

Thanks for sharing about your experience with Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

Mercedes-Benz of Beaverton responded

Congratulations on your new purchase! Thank you for taking the time to leave us a five-star rating. It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Beaverton; we look forward to having you as one of our valued customers for many more years to come. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

Mercedes-Benz of Beaverton responded

SaraRose, it's fantastic to hear that Patrick provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Beaverton! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com