"Never had issues when I did business with jaffarian Toyota "
This is the second time I have been to this dealership and it has been nothing but xxxxxxxx. I was told 2 weeks in advance to bring my car in so service can correct a mistake they previously made. I show up at 730am to drop my car off and get a rental car that they were going to pay For, come to find out they have no more rentals and decide to send me to enterprise. Once I get to enterprise rental i’m greeted with a room of blank faces because Toyota never informed them that I was going to get a car from them, Rockingham Toyota was then called for a P.O( purchase order)for Toyota to then say they will call back within 20 min. At that point I was very annoyed so I got a ride back to the dealership took my car and went home with no service done. Unbelievable how bad the service was for a 2nd time.
"Fantastic sales person"
- David Parker
My interaction with Corey was the reason I chose to do business with Rockingham. He was very personable & an absolute pleasure to deal with. He has a bright future in this business if he chooses to stick with it.
As far as the Dealership goes, they gave me a fair price for my trade, and gave me a very good price on the vehicle I purchased.
"Great prices, excellent customer service "
Nelson and Garrett and Derrick were the best at their jobs!! Lowest price possible and excellent service!! Thank you Rockingham for the best sales experince yet!
"Great experience "
My teenage son totaled my car so I was in the market for a reliable but affordable car. Everyone from service to sales was great.
My son was determined to buy a truck but after we’d toured several used car dealerships in our price range he agreed the deal at Rockingham was the best and realized he wasn’t going to find a safe reliable truck for less than the car Rockingham was offering.
Whole experience was efficient from start to finish. Confident I’m putting my son in a reliable and safe car for years to come.
Would definitely recommend Rockingham Toyota and Jen again!
"Lease a car"
Jennifer the sales representative was very helpful, professional, and guided me to find the best option. I’m very grateful with all the Toyota staff that helped me out with this process.
"New car purchased April 2018"
Everyone at the dealership is welcoming from finance to the service department. They all have great customer service. Jenn was wonderful and patient with test drives and all my questions. Thanks for making my car buying experience so easy!
"Rude to a customer "
Mel was rude and condisending have bought 5 cars from this dealership and if this was my only experience would not go here. Sad.really
"Relax, no stress, easy!"
- Tacoma Girl
We have been buying and leasing Toyota's for 25 years! A good experience, everyone is very knowledgeable and helpful. Shopping here is the best!
"20 years of cars"
We have been buying cars here for more than 20 years and will keep coming back. The sales staff, particularly Bob Stabile, have always been great, and the service department has taken good car of our cars. We love our Toyotas.
Jen is very customer focused. She insured we had a positive experience with all aspects of purchasing our new vehicle. Great attention to detail! Mel was also very helpful with scheduling a follow up appointment for my remote starter and making sure my needs were met. Very much appreciated.