Melanie Betancur

The New Babylon Honda responded

Thank you for your feedback and for being a Verified Customer! We’re glad to hear you were mostly satisfied with your service experience. We do apologize for any surprise regarding the final cost — clear communication is very important to us, and we’ll be sure to share your suggestion with our team so we can improve. We truly appreciate your input and the opportunity to serve you, and we look forward to providing an even better experience next time at Babylon Honda!

The New Babylon Honda responded

Thank you, Gary, for your review and for being a Verified Customer! We’re glad to hear that scheduling your appointment was simple and that your first service went smoothly. It’s great to know you enjoyed the complimentary service, and we look forward to continuing to take care of your vehicle here at Babylon Honda!

The New Babylon Honda responded

Hello, Thank you so much for your kind words! We’re thrilled to know you feel well taken care of and kept updated throughout the process. Your trust and loyalty mean a lot to us, and we’re honored to be your go-to dealership. ❤️ — The New Babylon Honda Team

The New Babylon Honda responded

Thank you for sharing your experience. We’re sorry to hear that your visit didn’t meet your expectations regarding our service atmosphere and the waiting area. We strive to provide a welcoming and attentive environment for all our customers, and we’ll be sure to address this with our team, including Melanie. Your feedback is important to us as we work to improve. Please feel free to reach out directly if you’d like to discuss this further.

The New Babylon Honda responded

Thank you for your feedback. We understand that pricing changes can be frustrating. Our prices reflect the quality of service and parts we provide, as well as current market conditions. We appreciate your past business and are sorry to hear you’re considering other options. If you have any questions or would like to discuss this further, please don’t hesitate to reach out.

The New Babylon Honda responded

Thank you, Matthew, for your kind words! We’re delighted to hear that our team’s professionalism and the ease of scheduling have made your experience positive. We look forward to continuing to serve you. If you ever need assistance, just let us know!

The New Babylon Honda responded

Thank you for your positive feedback! We’re glad to hear that the job was done well and your car was ready on time. We appreciate your business and look forward to serving you again.