Melanie Betancur
Melanie Betancur at The New Babylon Honda

Melanie Betancur | Page 6

Service Advisor

The New Babylon Honda

650 Montauk Hwy
West Babylon, NY 11704

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4.5
114 Reviews

Languages Spoken

English English

Spanish Spanish

4.5

114 Reviews

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114 Reviews of Melanie Betancur

February 19, 2025

Dealership Rating
Employee Rating

Melanie is very knowledgeable and quick about her position as a service advisor . Thank you. More

by Dennisnix2000
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 19, 2025

Dealership Rating
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My service manager Melanie and the service manager on my last visit Vanessa are both very knowledgeable, polite, and professional. I’m extremely happy with the work they performed on my car. More

by Frapster1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Panasiuk

February 17, 2025

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The best and professional service. Fully recommend. Gentle personnel and a good explanation of all the service and what else you need to do. More

by ramryd-mon7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Panasiuk, Steven Ferchak , Abraham Castillo, Kevin Falco

February 11, 2025

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Everything went smoothly. Melanie exained the prcess and the reults. I was very pleased and confident wirh the results. More

by Bruceferber7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Abraham Castillo, Kevin Falco

Feb 13, 2025

The New Babylon Honda responded

Dear Bruce, Thank you for sharing your experience with us! We’re glad to hear that everything went smoothly and that Melanie was able to explain the process and results clearly. It’s always our goal to ensure our customers feel confident and informed throughout their experience. We truly appreciate your kind words and are grateful for the opportunity to assist you. If there’s anything else we can do for you in the future, don’t hesitate to reach out!

February 03, 2025

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Melanie is always very courteous and professional. She is a great asset to the service department. Always keeps me informed as to the progress of my vehicle which I feel is very important to any cus More

by JDIDOMENICO21
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Sweeney

Feb 04, 2025

The New Babylon Honda responded

Thank you so much for your kind feedback! We're thrilled to hear that Melanie and Rob have provided you with excellent service. We take great pride in having a team that’s both professional and knowledgeable, and it’s wonderful to know that their efforts have made a positive impact on your experience. We truly appreciate your loyalty to Babylon Honda and look forward to continuing to serve you in the future!

January 30, 2025

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The staff is so kind and friendly. Abraham is very knowledgeable, and he makes the process run smoothly and efficiently. It was a pleasure to have my car serviced. Everyone was excelle More

by Barb
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Vanessa Panasiuk, Steven Ferchak , Abraham Castillo, Kevin Falco

Feb 04, 2025

The New Babylon Honda responded

Thank you for your wonderful feedback, Barb! We’re so happy to hear that Abraham and the rest of our team made your service experience smooth, efficient, and enjoyable. We truly strive to create a welcoming environment for our customers, and it’s great to know we succeeded with you. We look forward to seeing you again for any future needs!

January 30, 2025

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Equipo profesional y muy amables Desde el momento que llegue todo fue transparente gracias Honda More

by eliasenoc1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Panasiuk, Steven Ferchak , Abraham Castillo, Kevin Falco

Feb 04, 2025

The New Babylon Honda responded

elisenoc1003, ¡Muchas gracias por tu comentario! Nos alegra mucho saber que tu experiencia con nuestro equipo fue positiva y transparente. Nos esforzamos por ofrecer un servicio profesional y amable, y es genial saber que logramos cumplir con tus expectativas. ¡Gracias por elegirnos, y esperamos verte pronto nuevamente!

January 30, 2025

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Employee Rating

very professional there and help me very much best place to go to for Honda More

by dawarner526
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Panasiuk, Steven Ferchak , Abraham Castillo, Kevin Falco

Feb 04, 2025

The New Babylon Honda responded

Thank you for your kind words! We're so happy to hear that you had a great experience with our team. We strive to provide the best service possible, and it’s wonderful to know you found us to be the best place for Honda. We appreciate your feedback and look forward to helping you again in the future!

January 24, 2025

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Employee Rating

Great service. Very friendly, helpful informative and professional. Will continue to use your service department. More

by vinniegrubb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Panasiuk

Feb 08, 2025

The New Babylon Honda responded

Thank you for your kind words! We're so glad to hear that you had a positive experience with our service department. Our team strives to provide friendly, helpful, and professional service, and it's great to know that we met your expectations. We look forward to continuing to assist you with all your future service needs!

January 21, 2025

Dealership Rating
Employee Rating

Good customer relationship working on the problem rating 4 points out of ten need improvement More

by Donovanmcfarlane0903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2025

The New Babylon Honda responded

Thank you for your feedback, Donovan. We're glad to hear that you felt we were working on the problem and building a good customer relationship. We take your rating seriously and are always looking for ways to improve. If there's anything specific you'd like to share about how we can enhance your experience, please don't hesitate to reach out. We appreciate your input and look forward to serving you better in the future!

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