Melanie Hurt
Melanie Hurt at Hawk Chevrolet of Joliet

Melanie Hurt | Page 7

Service Professional

Hawk Chevrolet of Joliet

2001 W. Jefferson St.
Joliet, IL 60435

Contact Me
5.0
72 Reviews

With three years of experience in the automotive industry, I have developed a strong foundation across various departments. I began my career in the BDC (Business Development Center), where I honed my communication and customer service skills. After some time in this role, I transitioned into sales, where I spent the next three years building relationships and driving results. Currently, I am working in the service department, expanding my knowledge of vehicle maintenance and customer care. Throughout my journey, I have been guided by the trust and support of my peers and managers, my career with Hawk has allowed me to grow both professionally and personally.

Dealership Experience

4 yrs, 8 mos

Industry Experience

5 yrs, 1 mo

Specialties & Trainings

BDC(Business Development Center): 3 months

Hawk Chevy Sales Team: 3 years

5.0

72 Reviews

Write a Review

72 Reviews of Melanie Hurt

November 09, 2022

Dealership Rating
Employee Rating

This summer, I bought a vehicle from Hawk Chevy. . my experience with the sales staff was wonderful and I left feeling relieved and accomplished after having had a horrible experience elsewhere. 4 da More

by kikerikijohnson93
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chester Patterson

Nov 13, 2022

Hawk Chevrolet of Joliet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Nov 13, 2022

kikerikijohnson93 responded

Someone did finally get back to me, but now there is another host of issues. I will not respond publicly until I have my vehicle back.

November 02, 2022

Dealership Rating
Employee Rating

Great friendly service. Easy ability to use the app and set up an appointment. Great reliable and trust worthy technicians. More

by Philbilly2378
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angus

Nov 07, 2022

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

October 28, 2022

Dealership Rating
Employee Rating

Mel was great, the service was great it was a smooth process and the quickest I’ve been in and out of a dealership More

by Swilke70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2022

Hawk Chevrolet of Joliet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

October 18, 2022

Dealership Rating
Employee Rating

Great place for buying a car and good people to do business with. A great experience. More

by LOOPS60
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John King

Nov 06, 2022

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

October 04, 2022

Dealership Rating
Employee Rating

Quick & polite. Fair prices for a vehicle. Definitely getting my future business again. Good staff. More

by alacey1495
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2022

Hawk Chevrolet of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 19, 2022

Dealership Rating
Employee Rating

Very Excited! !! My husband and I just got our 2019 Summit White Equinox on Friday. We love it! The color is beautiful and it's a smooth ride. Fits our family grea More

by ACDC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2022

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! We're looking forward to your next visit with us!

September 07, 2022

Dealership Rating
Employee Rating

Melanie was great to work with - no hassles, easy communication, lots of knowledge. Made everything easy. More

by MJ
Recommend Dealer
Yes

Other Employees Tagged: Tim Thorn

Sep 12, 2022

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2022

Dealership Rating
Employee Rating

Melanie aka "Mel" couldn't have made the buying process easier! She is super sweet and knowledgable on cars and landed me the ideal SUV I was looking for! Thanks Mel, you're the best! More

by Akegley20
Friendliness
Recommend Dealer
Yes
Aug 24, 2022

Hawk Chevrolet of Joliet responded

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!

June 08, 2022

Dealership Rating
Employee Rating

Great Service all around, especially from Melanie Hurt! Super helpful, super kind! Made the experience easy and quick! More

by jaby1306
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2022

Hawk Chevrolet of Joliet responded

Hi, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

Dealership Rating
Employee Rating

I've been in contact with Mel Hurt about the car I've been wanting. Stopped in with my son and with my husband on different days with different questions. She was so awesome and knew her stuff! Even thou More

by Lorilynnkav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Thorn

Jun 08, 2022

Hawk Chevrolet of Joliet responded

Hi. Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks for the recommendation, and have an amazing day!

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