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Melissa Callen
Melissa Callen at Seeger Toyota of St Robert

Melissa Callen | Page 3

Sales Representative

Seeger Toyota of St Robert

169 St Robert Blvd
St. Robert, MO 65584

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5.0
108 Reviews

I have been back with the Seeger team now for a 10 years, however, I did work here for a few years in the past. Before coming back to join the Seeger Team I worked in the auto industry for 7 years, and have a total of 17 years in the automotive sales and of over 42 years experience in customer service and sales. Things that made me want to come back and join the Seeger team include; the brand new facility, the amazing parts, and service departments, and of course all the friendly, fun staff here. It makes for a great work environment. When I’m not spending my time at the dealership I enjoy getting away to Nascar events. I also like spending my free time attending yard sales, and getting out and enjoying the outdoors, fishing, boating, and just hanging out at the river. As for my favorite Toyota I don’t have one, I love all the Toyota’s with their great history, and reliability, I myself drive a Toyota Land Cruiser..

Dealership Experience

11 yrs, 3 mos

Industry Experience

18 yrs, 2 mos

Specialties & Trainings

customer service 35 plus years, mark of excellence award past 6 years, specialty training on importance of taking care of the customer, safety, features on trucks & cars

5.0

108 Reviews

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108 Reviews of Melissa Callen

August 21, 2023

Dealership Rating
Employee Rating

Melissa was one of the sweetest people I have ever met. This was my first dealership experience and she made it very memorable. More

by Josalinireland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 01, 2023

Seeger Toyota of St Robert responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team, especially Melissa. We strive to provide excellent customer service and it's always rewarding to know that we've met your expectations. We hope you enjoy your new car and if there's anything else we can assist you with in the future, please don't hesitate to reach out.

August 08, 2023

Dealership Rating
Employee Rating

There's one person I would not deal with there and her name is Melissa. She's rude AF and very unprofessional! More

by NotYourCustomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Aug 08, 2023

Seeger Toyota of St Robert responded

On behalf of the sales team here at Seeger Toyota Of St. Robert, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered with Melissa is understandable and your experience is unacceptable. We would like to discuss this further with you, please do not hesitate to contact me at your convenience. Sincerely, Kevin Johnson GM 573-336-7111

March 18, 2023

Dealership Rating
Employee Rating

Melissa was super helpful and kind. I was able to get the car that I was looking for and within my budget!! More

by Silviachavez89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cory Poe

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Mar 20, 2023

Seeger Toyota of St Robert responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Seeger Toyota Of St. Robert with only the best there is to offer. It’s so lovely to hear that Melissa and Cory helped to make your experience such a positive one. Enjoy your new Toyota Corolla!

September 02, 2022

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Employee Rating

Melissa was absolutely the best. No pressure what so ever. She is definitely what all dealerships need. More

by Shay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Sep 02, 2022

Seeger Toyota of St Robert responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits Seeger Toyota Of St. Robert with only the best there is to offer. It’s so lovely to hear that Melissa helped to make your experience such a positive one.

August 29, 2022

Dealership Rating
Employee Rating

Melissa was amazing to work with! She went above and beyond to make sure I got exactly what I wanted!! More

by TStarnes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Caldwell

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Aug 30, 2022

Seeger Toyota of St Robert responded

We couldn’t be happier that Melissa provided you with a great car buying experience. She is a real asset, and we are lucky to have her on the Seeger team. We hope you are enjoying your new vehicle, please come back to visit anytime!

August 22, 2022

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Employee Rating

Today was my first buying a new car experience! Melissa was on the ball about everything and did everything she could to make this such an easy process. I will definitely be back in the future. You More

by othompson2115
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Aug 23, 2022

Seeger Toyota of St Robert responded

We couldn’t be happier that Melissa provided you with a great car buying experience. She is a real asset, and we are lucky to have her on the Seeger Toyota Of St. Robert team. We hope you are enjoying your new vehicle, please come back to visit anytime!

March 10, 2022

Dealership Rating
Employee Rating

We hit a few bumps along the way but Melissa and Rob did everything and worked with me and I got the car I wanted. I am glad I got the car I picked. More

by Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Caldwell

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Mar 16, 2022

Seeger Toyota of St Robert responded

Congratulations on your new GMC ! Thank you for taking the time to write about your experience. It is wonderful to hear that Melissa and Rob were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

December 03, 2021

Dealership Rating
Employee Rating

I would come here to buy a vehicle anytime. Melissa is so helpful. Very helpful. More

by stanekjami
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Johnson , Rob Caldwell

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Dec 21, 2021

Seeger Toyota of St Robert responded

Thank you so much for sharing your experience with Seeger Toyota Of St Robert and Melissa. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Toyota 4Runner. Melissa and the team will be thrilled to hear your feedback!

November 07, 2021

Dealership Rating
Employee Rating

Very good customer service. 100% would recommend another person to go through the same person! More

by Shannon King
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Nov 10, 2021

Seeger Toyota of St Robert responded

Thank you so much for sharing your experience with Seeger Toyota Of St Robert and Melissa. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new Hyundai Sonata. Melissa and the team will be thrilled to hear your feedback!

June 16, 2021

Dealership Rating
Employee Rating

Melissa did an excellent job of providing me with information on the vehicles I was interested in. She stayed after closing to make sure I had everything I needed to make a decision. She contacted me More

by Nancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Caldwell

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Jun 18, 2021

Seeger Toyota of St Robert responded

We couldn’t be happier that Melissa provided you with a great car buying experience. She is a real asset, and we are lucky to have her on the Seerger Toyota team. We hope you are enjoying your new vehicle , please come back to visit anytime!

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