Melissa Gibson
Melissa Gibson at BMW of West Chester

Melissa Gibson

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
304 Reviews
4.8

304 Reviews

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304 Reviews of Melissa Gibson

November 21, 2025

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Employee Rating

Melissa was flawless. You need a better procedure for picking up the cars that does not require interaction with untrained highschoolers. Otherwise perfect! More

by Joe
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Service Communication
Recommend Dealer
Yes

November 20, 2025

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Scott Gately has excellent customer relationship skills. He's very knowledgeable about his products and willingness to help after the sale. Staying involved after the sale is what keeps me buying new cars f More

by mcauffman
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

November 17, 2025

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Employee Rating

I’ve had a wonderful experience with the leasing of my 740. From the sales rep Dan, the F@I manager Nicholas to the service coordinator Heather. First class organization that I send all of family and fri More

by NCAPPARELLI
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Service Communication
Recommend Dealer
Yes

November 15, 2025

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The professionalism and friendliness at this dealer were awesome! I loved everything about this dealership! More

by bhcddir
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Recommend Dealer
Yes

November 13, 2025

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The only trusted BMW service provider in my area for me is BMW West Chester! I’ve taken my car to other locations and have not experienced the excellent service and friendly staff! More

by MILAN20001
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Recommend Dealer
Yes

November 12, 2025

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Organized, professional. . Interface with customer at desks can be improved. Configuration has them hiding behind computer screen while customer sits and stares at the back of More

by ljostanek
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

November 11, 2025

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Good communication, nice loaner. Car was serviced properly and having it washed was a nice touch. Melissa was great to work with. More

by rconnollymd
Recommend Dealer
Yes

November 11, 2025

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Employee Rating

Great service, friendly staff, quality mechanics and a pleasant experience overall We will keep coming back as long as we continue to have good experiences! More

by jason.showers
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

November 08, 2025

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Employee Rating

Professional! Respect! Care! On time! The dealership environment fancy, and clean! Recommend to family and friends in the future! keep the good work! More

by Song@Fedex
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

November 08, 2025

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Employee Rating

Delivered excellent automotive service by diagnosing and resolving mechanical issues efficiently, using quality parts, and maintaining clear communication with the customer throughout the process. More

by THIAGO.ACCIARITO
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Recommend Dealer
Yes
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