Melissa Gibson

Perfect as usual. Melissa has always been very helpful, she makes the experience perfect. I've said all I'm going to say. Melissa has always been very helpful, she makes the experience perfect. I've said all I'm going to say. More

by josephpshort Verified Customer Verified Customer

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We had another excellent experience with Justice at BMW of Westchester — this is our third vehicle purchase with him. He’s straightforward, knowledgeable, and honest, and it’s obvious he truly enjoys the b of Westchester — this is our third vehicle purchase with him. He’s straightforward, knowledgeable, and honest, and it’s obvious he truly enjoys the brand and the product. If you’re looking for someone who makes the process easy and actually cares, ask for Justice. We love our BMWs! More

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I had an great experience car got in and out same day. Bill was through while explaining other recommendations services. Thanks Bill! Bill was through while explaining other recommendations services. Thanks Bill! More

by RTOSHDE87 Verified Customer Verified Customer

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Thanks to Mellisa and the service team for working hard to fix my oil leak! to fix my oil leak! More

by SELTZERB01 Verified Customer Verified Customer

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Thorough, great explanation with video and communication with Melissa. I'm happy with my experience at Otto's BMW West Chester with Melissa. I'm happy with my experience at Otto's BMW West Chester More

by KRISTAANNK Verified Customer Verified Customer

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Melissa is far and away the most exceptional service professional I’ve ever worked with. She is responsive and timely. Melissa is why I keep buying cars at WC BMW. professional I’ve ever worked with. She is responsive and timely. Melissa is why I keep buying cars at WC BMW. More

by amorell78 Verified Customer Verified Customer

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Well organized. Easy in, easy out. Good service. App was easy to use to schedule. Easy in, easy out. Good service. App was easy to use to schedule. More

by Miller10987 Verified Customer Verified Customer

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Melissa was extremely helpful during my vehicle service. It was a complicated situation and she handle it with grace and professionalism. Allowing me to not feel overwhelmed or stressed. Thanks Melissa! It was a complicated situation and she handle it with grace and professionalism. Allowing me to not feel overwhelmed or stressed. Thanks Melissa! More

by SYREETADMITCHELL Verified Customer Verified Customer

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Everyone was very friendly and attentive, especially Melissa. Excellent service from everyone involved. Nice waiting areas.. Melissa. Excellent service from everyone involved. Nice waiting areas.. More

by carpediem21 Verified Customer Verified Customer

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The work on my BMW has always been top notch. Melissa has always taken great care to see that my needs have been met. You folks are the best. Melissa has always taken great care to see that my needs have been met. You folks are the best. More

by RBMAYNARD Verified Customer Verified Customer

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