Melissa Gibson

They are very professional and nice when it comes to customer service. They made me feel comfortable while waiting to have my vehicle serviced. Overall BMW dealerships are hands down the best in the b customer service. They made me feel comfortable while waiting to have my vehicle serviced. Overall BMW dealerships are hands down the best in the business. My current vehicle is the first BMW I've ever owned. If I was to purchase another car in the future it would definitely be a BMW More

by renny213l.75 Verified Customer Verified Customer

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Always in the best interest of customer, prompt and professional. Thorough service, reasonable prorities set professional. Thorough service, reasonable prorities set More

by serapmenda Verified Customer Verified Customer

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Melissa as a professional advisor always and takes the time to walk us thru the process. Never has a problem helping or explaining anything yo us! We appreciate her very much! time to walk us thru the process. Never has a problem helping or explaining anything yo us! We appreciate her very much! More

by GINA.CARRERAS Verified Customer Verified Customer

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Work is consistently good. People are competent and easy to work with. Quiet. Comfortable place to get work done while waiting. People are competent and easy to work with. Quiet. Comfortable place to get work done while waiting. More

by thomas.mccaffery Verified Customer Verified Customer

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Amazing customer service and exceptional work in repairing my BMW. We are very pleased with Melissa’s performance. repairing my BMW. We are very pleased with Melissa’s performance. More

by MARYKAYCAFFREY Verified Customer Verified Customer

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excellent service and very warm welcome and explaining in detail all the findings and provided all the required support to make my experience absolute pleasure detail all the findings and provided all the required support to make my experience absolute pleasure More

by ajaynath.s Verified Customer Verified Customer

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BMW of West Chester always takes great care of our X5. We have been completely satisfied with the maintenance done on our vehicle and will continue to use their service in the future! We have been completely satisfied with the maintenance done on our vehicle and will continue to use their service in the future! More

by KvH Verified Customer Verified Customer

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I have 2 other dealerships closer and I drive an extra half hour to come here. The people are great. I know they will do a great job and be honest when something can wait. The trust that builds is what ke half hour to come here. The people are great. I know they will do a great job and be honest when something can wait. The trust that builds is what keeps me coming back. More

by Matt E Verified Customer Verified Customer

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I’ve always been pleased with my interactions with the entire staff. They are personable and respectful. entire staff. They are personable and respectful. More

by SRWIL11 Verified Customer Verified Customer

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Melissa is great to work with-prompt, professional, and always in communication when I bring my car in for service. always in communication when I bring my car in for service. More

by bperls1 Verified Customer Verified Customer

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