Melissa Gibson | Page 40

Amazing customer service,. people were very friendly and I highly recommend. Melissa Gibson you Rock and me and my husband wanted to take the opportunity to extend our thinks fo people were very friendly and I highly recommend. Melissa Gibson you Rock and me and my husband wanted to take the opportunity to extend our thinks for yesterday dealing with the other dealership you went above and beyond with great customer service satisfaction we’re very grateful for the energy you gave to me with all smiles and I made it back to work on time I was very impressed by your passion and commitment great team effort from the service department!! From the time you had my BMW you had stayed with me on my vehicle top quality of Service!! Thanks for your support and help yesterday!! Melissa Gibson😇 More

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Brian was so helpful when I was deciding on whether to trade in my 2017 530 BMW for a new one or not. My calls were returned promptly and provided any information that I needed to make my decision. He trade in my 2017 530 BMW for a new one or not. My calls were returned promptly and provided any information that I needed to make my decision. He has a great attitude and there was no hardcore pressure. I've go out of my way to use Ott's because of their wonderful customer service and the way they keep you updated on what is going on with your vehicle while being serviced. I definitely recommend Otto's for a new car purchase and service! More

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I have had the pleasure of dealing with Justice Mogano and Otto's BMW for almost eight years now with three cars and two SUVs. For me, Justice is the perfect salesman. He has a warm personality, no high p and Otto's BMW for almost eight years now with three cars and two SUVs. For me, Justice is the perfect salesman. He has a warm personality, no high pressure tactics, knowledgeable and most important to me, Honest. He wants to make a sale but more importantly, he wants me to be happy. As for Otto's service, the BEST. I have dealt with Melissa Gibson for some time now and she is a great representative for Otto's service. No pushing to get some service done that isn't needed which I have experienced at other dealers. Never any issues after a service as always the car runs like a dream. Like Justice, Melissa wants to make sure the customer is happy. When my friends ask me why I drive over an hour to Otto's I just tell them, the best sales and service so why not! More

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I love working with justice always goes the extra mile always takes care of us always takes care of us More

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The deal was quick and clear in all matters, friendly staff and kind atmosphere. Everyone knows and performs their job and duties perfectly. staff and kind atmosphere. Everyone knows and performs their job and duties perfectly. More

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Evan was extremely knowledgeable and helpful. He worked Evan was extremely knowledgeable and helpful. He worked around my schedule and has been available to provide assistance 24/7 The dealership its Evan was extremely knowledgeable and helpful. He worked around my schedule and has been available to provide assistance 24/7 The dealership itself was very clean and friendly. I was greeted immediately as I entered the building and offered refreshments etc. More

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very good service very good dealer very good people and very good service I like go there to see very good cars special the x3 m3 and the 328 very good dealer very good people and very good service I like go there to see very good cars special the x3 m3 and the 328 More

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Brian is professional, friendly and quick. Brian didn’t waste my time. We got right down to business and then had a few laughs. All around a great guy. waste my time. We got right down to business and then had a few laughs. All around a great guy. More

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Impressive The sales process was easy and no pressure. Brian answered my questions and did that was asked. In addition, I had to return for service after a week The sales process was easy and no pressure. Brian answered my questions and did that was asked. In addition, I had to return for service after a week to handle a couple small items. That process could not have been better. Kudos to Brian DiPaolo, Melissa Gibson and the service department. Could not have asked for more. Will wholeheartedly recommend. More

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Outstanding Justice always provides us with outstanding service. We have purchased several cars from Justice and always enjoy working with him. Our experience w Justice always provides us with outstanding service. We have purchased several cars from Justice and always enjoy working with him. Our experience with all of the employees that we deal with at Ottos has been excellent. More

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