Check out Melissa Lankford's reviews on DealerRater

November 09, 2025

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Needed rear brakes on my Ford pickup. Mike Burch Ford picked it and replaced the brakes for a reasonable price. Thank you! Mike Burch Ford picked it and replaced the brakes for a reasonable price. Thank you! More

by grimesfred18

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Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Harl Bahntge

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Nov 10, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

October 29, 2025

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I highly recommend and will be going here from here on out! Very friendly and great service on my oil change and tire rotation! out! Very friendly and great service on my oil change and tire rotation! More

by Sunshine

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Recommend Dealer

Yes

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Nov 03, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

October 24, 2025

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I took my car in for a recall for a timing belt. The dealership kept my car for over 6 week’s claiming that they were waiting for parts to come in. In the meanwhile, they called and said that I need The dealership kept my car for over 6 week’s claiming that they were waiting for parts to come in. In the meanwhile, they called and said that I needed a fuel pump and fuel injectors. I agreed to that, costing me over $1,200.00. My son in law had to talk to the general manager about what is taking so long for my car to be fixed. He said that they were trying to get the engine light to go off, wanting to charge an additional $1,600.00 for more parts and labor. After several phone calls, Felecia said that it could be picked up. I feel that the dealership took advantage of an 80 year old man. I do not recommend this dealership to anyone! More

by Mike B

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Recommend Dealer

No

Other Employees Tagged: Michael Burch, Harl Bahntge, Felicia Murphy

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Nov 03, 2025 -

Mike Burch Ford Blackshear responded

We’re truly sorry to hear that you were dissatisfied with your recent service experience. We want to assure you that we did not take advantage of you or any customer. Our team’s goal is always to complete recall repairs and additional service needs as efficiently and transparently as possible. Unfortunately, the delay in your repair was due to parts availability outside of our control, and our technicians’ recommendations were based solely on diagnostic findings, not unnecessary work. We understand how frustrating an extended repair process can be, and we appreciate your patience throughout that time. If you would be willing, we’d like the opportunity to review your repair file together and ensure all concerns are fully addressed. Please contact our Service Manager, Michael, at (912) 449-4446 so we can discuss this personally.

September 29, 2025

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Employees very helpful, knowledgeable & professionals. This dealership the best I have done business with, & will continue too. This dealership the best I have done business with, & will continue too. More

by trishah0411

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Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Harl Bahntge, Felicia Murphy

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Sep 29, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 20, 2025

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Service was quick at a fair price , and customer service was very nice and knowledgeable was very nice and knowledgeable More

by arcarter2000

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Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Chris Jarrell, Harl Bahntge, Angie Sturgill, Deanna Lightsey, Felicia Murphy

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Sep 22, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 13, 2025

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Reliable quality service in a timely manner explained to me well and done with excellent customer service and quality work. me well and done with excellent customer service and quality work. More

by Robbie Sauls

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Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Harl Bahntge, Felicia Murphy

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Sep 15, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 12, 2025

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I received prompt quick service in a very timely manner and the customer service was awesome. and the customer service was awesome. More

by JohnMurrow

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Harl Bahntge, Felicia Murphy

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Sep 15, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 06, 2025

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Could not get recall work done until Oct at another dealership so I called Mike Burch Ford and got the work done. While they had my vehicle I also got the works oil change and inspection. My vehicle dealership so I called Mike Burch Ford and got the work done. While they had my vehicle I also got the works oil change and inspection. My vehicle was returned to me that afternoon as scheduled. More

by Captain RP

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Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Harl Bahntge, Felicia Murphy

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Sep 08, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

September 04, 2025

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The service dept was super nice and went beyind my expectations of having my car repaired. expectations of having my car repaired. More

by Tcox

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Recommend Dealer

Yes

Other Employees Tagged: Harl Bahntge, Felicia Murphy

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Sep 08, 2025 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!

June 16, 2024

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Mike Burch Ford is ALWAYS accommodating and very service friendly. From the minute you walk in to drop your vehicle, until you pick up your freshly washed truck, they are a top shelf outfit and the best dea friendly. From the minute you walk in to drop your vehicle, until you pick up your freshly washed truck, they are a top shelf outfit and the best dealership I’ve EVER dealt with in my 50 years of driving and servicing vehicles. I highly recommended Mike Burch Ford for all your car and truck vehicle purchases and service. You won’t be disappointed! More

by tim_rawls

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Recommend Dealer

Yes

Other Employees Tagged: Michael Burch, Chris Jarrell, Harl Bahntge , Jeremy Gove, Michael Jarrell, Kayla Parnell, David Sweat, Mike Burch

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Jun 17, 2024 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!