Melissa Verri

Receiving assistance was prompt and easy. My front desk manager, Sheldon Smith provided kind communication with quick details that I needed because I did not understand what was going on with My front desk manager, Sheldon Smith provided kind communication with quick details that I needed because I did not understand what was going on with my vehicle. The ongoing follow-up was great and the final video review was beyond what I expected. More

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All the employees helped me, they were very fast, and friendly! I will be coming back friendly! I will be coming back More

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I had an appointment to bring my car in for a safety recall. I was greeted up on arrival. My appointment was pretty much on time. I was told approximately how long the service would take. I was asked recall. I was greeted up on arrival. My appointment was pretty much on time. I was told approximately how long the service would take. I was asked about a complimentary car wash. My car was ready in the time frame advised. My car was washed afterwards. I did notice my clock and pre set radio stations were off time/stations. My AC was on full blast/speed when I went to get inside my car. The staff was friendly. More

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They’ve been amazing every time I’ve gone to get my car serviced. I genuinely feel like I get great deals and they have the best customer service I’ve ever experienced anywhere. Carisa especially goes abov serviced. I genuinely feel like I get great deals and they have the best customer service I’ve ever experienced anywhere. Carisa especially goes above and beyond each time I’ve been. My appointment was for 3:40pm but I dropped my car off at 8am early and they had my oil change, inspection, and both sets of breaks done by 2pm. I’m moving to the west side of town in a month but I’ll likely continue going to southside kia because they’re the best! More

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Bo was very helpful! They were quick and efficient. They made it a very easy experience They were quick and efficient. They made it a very easy experience More

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Tommie thanks to you and your team there at Southside Kia I appreciate you for your excellent service. I saw you were crowded but appreciated you squeezing me in. You delivered my car and provided the servic I appreciate you for your excellent service. I saw you were crowded but appreciated you squeezing me in. You delivered my car and provided the service updates in a way I really understood. You have great customer service and I feel safe knowing my car was serviced correctly. I’m a repeat customer and would recommend your service team location to anyone. The fact you worked on my non Kia car was a huge plus!! Happy holidays to you and yours!! More

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Not many choices in this area as no Kia dealerships are very close to where I live. Everyone was very nice and attentive and service was quick. very close to where I live. Everyone was very nice and attentive and service was quick. More

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I have taken my Kia Soul to Southside Kia for 5 years. Service is outstanding every time. Rilley has been in charge of my service the last 2 times. He does a great job. The guys in the shop do a great job Service is outstanding every time. Rilley has been in charge of my service the last 2 times. He does a great job. The guys in the shop do a great job. They work as a team with office. Rilley keeps me informed with what my car needs. The work is done in a timely fashion. The waiting area is neat. Everyone is busy doing their job. I appreciate the service I receive every time. Sincerely, P. Giddens More

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Go see Anthony, Tommy, or Reilly. The Southside Kia team customer service is excellent! I highly recommend them! The Southside Kia team customer service is excellent! I highly recommend them! More

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Robert and Anthony G. were very professional! The scheduler got us in the same day!!! were very professional! The scheduler got us in the same day!!! More

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