Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

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4.7
276 Reviews

Dealership Experience

1 yr, 9 mos

Languages Spoken

English English

Spanish Spanish

4.7

276 Reviews

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276 Reviews of Mellie Morales

July 22, 2026

Dealership Rating
Employee Rating

This is the most consistent experience I have ever had with a car service center. More

by felipe425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 21, 2026

Dealership Rating
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The dealership looks good and inviting and the employees are very friendly and nice. The rebuilding of the waiting room was excellent. More

by ELIZABETHELUEZE78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 22, 2026

Gardena Honda responded

Hi Elizabeth! It's fantastic to hear that you felt welcome and comfortable at our dealership. We appreciate your feedback and look forward to your next visit! - Gardena Honda

July 21, 2026

Dealership Rating
Employee Rating

Very polite staff . The happiest I have ever been to buy a car. Highly recommend More

by JUS10TINA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 21, 2026

Gardena Honda responded

It was our pleasure to assist you. Thank you from all of us here at Gardena Honda!

July 20, 2026

Dealership Rating
Employee Rating

I used to enjoy services at Gardena Honda on my former CRV 2024 model. It has been exchanged to 2026 CRV on the day of the last service. The customer service is a top notch. Staffs are friendly and pol More

by olayinkaoladoke
Recommend Dealer
Yes

Other Employees Tagged: Pauline and Rommel

Jul 20, 2026

Gardena Honda responded

We love hearing that our team provided excellent service! Thank you for choosing Gardena Honda and for sharing your kind words about our team. Enjoy your new 2026 CRV!

July 19, 2026

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Employee Rating

Came in for an oil change and was able to be serviced the same day. Arrived around 8 am and was done in around an hour. More

by indieblackfilms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2026

Gardena Honda responded

We're happy we could assist you quickly! Thanks for choosing Gardena Honda and for sharing your experience. We look forward to serving you again! Safe travels!

July 18, 2026

Dealership Rating
Employee Rating

Quality control on service repairs needs improvement. Flaws in a repair were not caught prior to releasing our vehicle and we ended up having to bring it back to have those corrected. The staff grudgingl More

by Jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Will Lopez

Jul 21, 2026

Gardena Honda responded

We appreciate your feedback and apologize for the inconvenience you experienced with our service repairs. It's disappointing to hear that flaws in the repair were not caught before releasing your vehicle, as we pride ourselves on providing thorough and professional service. We acknowledge that our staff's response was not up to our usual standards and we will address this issue with them personally. Thank you, Mellie Morales - Service Customer Relations Manager - mmorales@gardenahonda.com, (424) 340-9126

July 17, 2026

Dealership Rating
Employee Rating

Easy purchasing process. Looking forward to going on all kinds of adventures with this car More

by Danejah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerry

Jul 20, 2026

Gardena Honda responded

Thanks for the awesome review of Gardena Honda!

July 17, 2026

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Employee Rating

Coming into the dealership I had an amazing experience. From the time I walked in to the time I left More

by TANJIMARSHALL989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Gardena Honda responded

Marshall, thanks for the awesome review of Gardena Honda!

July 16, 2026

Dealership Rating
Employee Rating

The costumer service es excellent,Arturo and his team took excellent care of my needs More

by WTREJO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Gardena Honda responded

Here at Gardena Honda, we are always thankful for positive feedback from our customers. Thank you for your kind words!

July 16, 2026

Dealership Rating
Employee Rating

They're very communicative and pleasant to work with. They asked if i wanted to add anything else to my services that day without being pushy about it More

by Yamamoto_lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William

Jul 17, 2026

Gardena Honda responded

Lisa, thank you for sharing your feedback about our team! We appreciate your business and hope to see you again at Gardena Honda.

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