Service dept.
should offer better deals & discounts on routine services to their customers so people can take advantage of.
should offer better deals & discounts on routine services to their customers so people can take advantage of.
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by ANDREA.NOVELA
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2026 -
Gardena Honda responded
Thank you for the feedback, Andrea. We will share this with the team to consider for the future. If you need anything, please don't hesitate to reach out. We hope to see you again at Gardena Honda!
I recently took my car to the dealership for a blind-spot
warning issue. Unfortunately, my experience with Nelson was very frustrating. When I requested a loaner car, he was not helpful and focused more on e
warning issue. Unfortunately, my experience with Nelson was very frustrating. When I requested a loaner car, he was not helpful and focused more on explaining the rules and why he couldn’t help rather than finding a solution. I had to speak with his supervisor to get assistance.
The next day, I returned at 7 AM and Nelson again refused to help with a loaner, even though the information he gave me about the office opening time was incorrect. Once again, the supervisor connected me with Dale, who immediately took care of everything, provided me with a loaner, and handled my service professionally.
Dale provided excellent customer service and made the entire process easy. I would gladly give Dale five stars and request him every time I visit this dealership. Unfortunately, I cannot say the same about Nelson. He needs to understand that good customer service is about finding solutions, not just explaining why something can’t be done.
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by maurockmusicofficial
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nelson
Aug 10, 2026 -
Gardena Honda responded
I appreciate you sharing your feedback with us. It's great to know that Dale was able to provide the excellent customer service we're committed to delivering, but I'm disappointed to learn about the challenges you faced initially. We will certainly address this as part of our ongoing training and improvement efforts. If there are any further concerns or needs, please feel free to reach out.
Mellie Morales - Service Customer Relations Manager - mmorales@gardenahonda.com, (424) 340-9126
First time at this dealer, service was fast, and easy
check in process. 10/10. Waiting area had multiple drinks and snacks there.
check in process. 10/10. Waiting area had multiple drinks and snacks there.
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by diego.xv7
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2026 -
Gardena Honda responded
Diego, thank you for rating Gardena Honda ten stars! Your review made our day, and we hope to welcome you back again soon.
Gardena Honda is the forerunner for car sales.
They are literally batting sales out of the park!!! I am so happy with my purchase. A ride inside of a 2026 HONDA ACCORD equates to-ELEGANCE, CLASS.R
They are literally batting sales out of the park!!! I am so happy with my purchase. A ride inside of a 2026 HONDA ACCORD equates to-ELEGANCE, CLASS.REFINEMENT. MORE OPTIONS. WHOLE PACKAGE. PACKAGE DEAL. SLEEK.SUFFICIENT.SMOOTH-RIDE!!!
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by Kimmie
Verified Customer
Verified Customer
Aug 10, 2026 -
Gardena Honda responded
Hi Kimmie, congratulations on getting your 2026 Honda Accord! It sounds like you really did hit a homerun! We couldn't be more grateful to have shared this wonderful experience with you! Thank you for choosing Gardena Honda!
I love coming back to the Gardena Honda.
The Staff is respectful and welcomed. Nelson Preciado thank you for assisting with my vehicles oil change.
The Staff is respectful and welcomed. Nelson Preciado thank you for assisting with my vehicles oil change.
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by Andrea C. U.
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Nelson Preciado 5 stars ⭐️
Aug 10, 2026 -
Gardena Honda responded
Andrea, thank you for sharing your feedback about Nelson and the team! Thank you for choosing Gardena Honda and we look forward to your next visit with us!
This is the best dealer in Gardena California thanks to
them I have a really nice car. :)
them I have a really nice car. :)
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by NELY10DEOCTUBRE
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2026 -
Gardena Honda responded
There is nothing better than a great review. Thanks for giving Gardena Honda your business!
Great Service.
Thank you, Was vehicle was ready within 3 hours. And they took care of the 2 recalls.
Thank you, Was vehicle was ready within 3 hours. And they took care of the 2 recalls.
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by DENISE6445
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2026 -
Gardena Honda responded
Hi Denise, it means a lot to hear you had a 5-star experience at Gardena Honda Service Center. We wish you safe travels until we see you next!
Good customer service Arturo was very helpful great at
what he does very respectful and attentive
what he does very respectful and attentive
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by evelyn86
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2026 -
Gardena Honda responded
We are glad to hear that Arturo was great to work with. Thanks for choosing Gardena Honda.
Delivered what they promised.
The staff are very helpful, catered to what customers want, answered questions well.
The staff are very helpful, catered to what customers want, answered questions well.
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by SHERYLPO121
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2026 -
Gardena Honda responded
Sheryl, thank you for sharing your positive feedback about our helpful and attentive team! We appreciate your business and hope to see you again at Gardena Honda.
I would like to thank William Lopez for taking care of my
son with his Honda
son with his Honda
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by SERVICEWITHVALUE
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2026 -
Gardena Honda responded
Hi there, thank you so much for the kind feedback! We are thrilled to hear that William Lopez took such great care of your son during his recent visit. Providing excellent service is our top priority, and we will be sure to share your compliments with William. We look forward to seeing you both again at Gardena Honda!
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