Mellie Morales | Page 2
Service Customer Relations Manager
Gardena Honda
15541 S. Western Avenue
Gardena, CA 90249
Dealership Experience
1 yr, 8 mos
Languages Spoken
English
Spanish
191 Reviews
Write a Review191 Reviews of Mellie Morales
May 28, 2026
Noah took great care of us. He was very knowledgeable about the CRV Sport-L we were looking to buy. He did a great handoff to the Shady in finance. Shady was very good at revi He was very knowledgeable about the CRV Sport-L we were looking to buy. He did a great handoff to the Shady in finance. Shady was very good at reviewing the paperwork and finishing the transaction.Overall fantastic experience. More
May 23, 2026
AC warranty repair. The technician didn't reinstall the low and high pressure caps and left them on the windshield. Drove around like that for 3 days. Luckily didn't los The technician didn't reinstall the low and high pressure caps and left them on the windshield. Drove around like that for 3 days. Luckily didn't lose them. Only noticed because I happened to hand wash my car. Christian the service adviser didn't double check the work and returned the car to me in that condition. I left a message with a lady who answered in the service dept. Christian was away from his desk. She left a message with explanation of the situation and asked for return call. No one called me back. I understand Gardena Honda service is high volume. But why is it standard practice to ghost customers who are reporting an incomplete reassembly of their vehicle? 👎👎👎 More
Other Employees Tagged: Christian
May 21, 2026
Loved the service! Everyone is super kind, patient, and professional! Amine greatly helped! Definitely coming back whenever I get another new car. Everyone is super kind, patient, and professional! Amine greatly helped! Definitely coming back whenever I get another new car. More
May 21, 2026
Good customer service is a must for me I had purchased a car a few years ago in this dealership and I had good experience and that’s why I decided to come back. car a few years ago in this dealership and I had good experience and that’s why I decided to come back. More
Other Employees Tagged: Noah , Luis

