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Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 2

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.6
161 Reviews

Dealership Experience

1 yr, 6 mos

Languages Spoken

English English

Spanish Spanish

4.6

161 Reviews

Write a Review

161 Reviews of Mellie Morales

April 23, 2026

Dealership Rating
Employee Rating

Every one at the service desk is excellent always helps even with out appointment fast service More

by LIVIERFLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2026

Gardena Honda responded

Thank you for the positive feedback! We're glad to hear that everyone at the service desk is excellent, always helpful, even without an appointment, and provides fast service at Gardena Honda.

April 22, 2026

Dealership Rating
Employee Rating

Hello It’s all good thank you for your service I am really enjoying what I have already More

by IBEMERE77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Three

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Apr 22, 2026

Gardena Honda responded

We are happy to hear you enjoyed your recent visit! Thank you for taking the time to share your rating! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 20, 2026

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Employee Rating

Great service, clean environment, courteous employees, timely updates and completion of work. Would recommend for your service needs. More

by RASTEIRA43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ARTURO JAUREGUI

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Apr 22, 2026

Gardena Honda responded

We’re thrilled to hear that you had such a positive experience! Our team takes pride in providing excellent service and maintaining a clean environment. Your recommendation means a lot to us. Thank you for taking the time to share your thoughts! We look forward to serving you again. Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

April 20, 2026

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Employee Rating

This dealership broke the law by telling me that they do not do VIN engravements on the catalytic converter , and at the same time making me sign a document saying that I declined the offer to do so. 2 diff More

by EMANUELJOSEGARCIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Apr 22, 2026

Gardena Honda responded

Emanuel, Thank you for taking the time to share this. I've attempted to reach you, as I am eager to learn more about these concerns and address them. At your earliest convenience, please contact me at 424-340-9120 or ebarnabie@dwgardenahonda.com. I look forward to speaking with you soon. Regards, Elizabeth Bernaba Customer Relations Manager

April 19, 2026

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Employee Rating

Our time at Gardena Honda was very nice. Everyone was very professional the finance manager and xxx salesman work together to get you the best deal possible on your new used Honda vehicle. W More

by eddie4040
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Valerie

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Apr 20, 2026

Gardena Honda responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team, especially with Sheek and Nader. It's wonderful to know you found the best deal on your new Honda CR-V Hybrid. Enjoy your new ride! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Apr 20, 2026

eddie4040 responded

Gardena Honda is probably one of the best dealerships with one of the better selections of Honda vehicles to choose from and also a great staff of people that go to extra mile to help the customer beyond their expectations. Be satisfied with the wonderful choice that they made.

April 17, 2026

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Employee Rating

Very professional and easy. Everything explained to my understanding. Car is wonderful easy handling perfect More

by BETTYHALVERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 20, 2026

Gardena Honda responded

Thank you so much, Betty! We're thrilled to hear you found our team professional and that everything was explained clearly. It’s fantastic that you're loving your new car. Your satisfaction is our priority, and we appreciate your kind words! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 17, 2026

Dealership Rating
Employee Rating

A kind, attentive and helpful staff. They were willing to work with me and gave me a great deal on the car I was looking for. More

by PAVTOOL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 20, 2026

Gardena Honda responded

We truly appreciate your kind words about our team! It’s fantastic to hear that our staff was able to assist you in finding the perfect car at a great deal. Your satisfaction is our top priority, and we’re delighted to have met your expectations! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 17, 2026

Dealership Rating
Employee Rating

They helped me get a great deal even i thought it wasn't possible. Thank you Gardena Honda. More

by JOSHIRSTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darnell

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Apr 20, 2026

Gardena Honda responded

Thank you for choosing Gardena Honda! We are thrilled that our team went above and beyond to ensure you secured that deal. Congratulations on your vehicle and welcome to the family! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 16, 2026

Dealership Rating
Employee Rating

Really great experience. I got approve, quick, and I love my car drive. Smooth and a really good gas saver. The salesperson Dulce was great and really nice well, definitely re More

by ALVARADOERI90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dulce cuahuizo

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Apr 17, 2026

Gardena Honda responded

Thank you for the kind words! We’re so glad to hear you had a great experience and that the process was quick and smooth. Congratulations on your new ride! We love that you’re enjoying the drive and the fuel efficiency. Dulce will be thrilled to hear your shoutout. Welcome to the family! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 16, 2026

Dealership Rating
Employee Rating

Nader and Mili were so attentive with my car purchase. Honestly I was only there to look and I ended up purchasing. They made my experience wonderful. More

by ANAREYES0617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nader

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Apr 17, 2026

Gardena Honda responded

It’s fantastic to hear that Nader and Mili made such a positive impression during your visit! We love when our team can turn a simple look into a delightful car purchase experience. Enjoy your new ride, and thanks for sharing your experience with us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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