Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 2

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.7
457 Reviews

Dealership Experience

2 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.7

457 Reviews

Write a Review

457 Reviews of Mellie Morales

October 31, 2026

Dealership Rating
Employee Rating

Everyone is very helpful and nice ! Benny always takes care of me every time I come in. Great service advisor More

by LAURYNSIMPSON32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2026

Gardena Honda responded

We're delighted to hear you're always well cared for by Benny and our team, Lauryn! Thank you for choosing Gardena Honda and for sharing your feedback. See you next time!

October 30, 2026

Dealership Rating
Employee Rating

I had a great experience at the dealership. The service advisor was informative and had a great attitude. More

by JACKIEE0810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2026

Gardena Honda responded

Thank you for sharing your experience! We're glad to hear that our team was informative and positive. We hope to see you again at Gardena Honda!

October 30, 2026

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Employee Rating

Staff was polite. Was able to get routine oil change and recalls complete timely Christian was polite and knowledgeable More

by Moeller762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian

Oct 30, 2026

Gardena Honda responded

Thank you for choosing Gardena Honda for your service needs! We're glad Christian and the team could assist you efficiently. We appreciate your business and look forward to serving you in the future!

October 29, 2026

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Employee Rating

Benny provided great customer service from beginning to end. He was informative and kept me updated throughout the process. More

by SPAccord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benny Nguyen

Oct 30, 2026

Gardena Honda responded

Thank you for sharing your awesome feedback about Benny. We’re glad you enjoyed your experience at Gardena Honda. See you next time!

October 29, 2026

Dealership Rating
Employee Rating

William Lopez was Great to work with, called to explain the problem and the service that needed to fix it. Thanks to Will and all the people that made this work in one day. More

by CJTWALTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2026

Gardena Honda responded

It's fantastic to know that William and the team were able to assist you efficiently at Gardena Honda! Thank you for choosing our services, we’re always here to help. Safe travels!

October 28, 2026

Dealership Rating
Employee Rating

Very helpful. They really try their hardest to get you the best deal possible and advise you to the best decisions. More

by 91CONTRERASALC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 28, 2026

Gardena Honda responded

Thank you for trusting Gardena Honda with your business and for your awesome review! We are always here to help!

October 28, 2026

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Employee Rating

I have been an owner of Hondas for the past 20 years, This is the first time that I have had a car that needed such extensive service. CRV has less then 70k miles. The sheet said it was green in all area More

by JAEANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 02, 2026

Gardena Honda responded

We appreciate your feedback and understand how unexpected maintenance can be frustrating. Please feel free to reach out directly if you'd like to have a more detailed conversation. Thank you, Mellie Morales - Service Customer Relations Manager - mmorales@gardenahonda.com, (424) 340-9126

October 28, 2026

Dealership Rating
Employee Rating

Great service, courteous, prompt and complete. Art explained very thoroughly what would need to be done and what was ultimately done. More

by RASTEIRA43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: ARTURO JAUREGUI

Oct 28, 2026

Gardena Honda responded

This is what we like to hear! Thank you for choosing Gardena Honda and for sharing your feedback about Art and the team. See you next time!

October 28, 2026

Dealership Rating
Employee Rating

Muy buena experiencia el servicio es muy bueno y el personal muy amable y profesional especialmente Nelson gracias More

by Daniel Pérez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nelson

Oct 28, 2026

Gardena Honda responded

Hola Daniel, es genial saber que usted tuvo una experiencia de cinco estrellas con nuestro equipo! Agradecemos su negocio y su opinión sobre Nelson. -Nelson Ruano, Director de Ventas- Gardena Honda

October 27, 2026

Dealership Rating
Employee Rating

The process of buying a new car went well, thank you again Gardena Honda! I love my new HRV sport! More

by RUBYDELREMEDIO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Prince

Oct 28, 2026

Gardena Honda responded

Thanks a bunch, from the Gardena Honda Team!

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