Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 2

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

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4.7
397 Reviews

Dealership Experience

1 yr, 11 mos

Languages Spoken

English English

Spanish Spanish

4.7

397 Reviews

Write a Review

397 Reviews of Mellie Morales

September 21, 2026

Dealership Rating
Employee Rating

The person to talked to me wasn't a nice guy. My appointment was at 7:30 am and he told me the oil change is going to take 2 to 3 hours; I just was concern why is going to take that long and he s More

by jleon90503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

Gardena Honda responded

Thank you for bringing this to our attention. We apologize for the delay during your appointment and the frustration it caused. This is not the level of service we aspire to deliver and we will address this with our team. If there's anything we can do to assist you or resolve your concerns, please reach out. Thank you. -The Gardena Honda Team

September 21, 2026

Dealership Rating
Employee Rating

Always good service, fast, efficient and always within a reasonable timeframe . Service advisor Arturo is very helpful and knowledgeable keeps me updated on service on my vehicle. More

by eddarj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo

Sep 21, 2026

Gardena Honda responded

Thank you for choosing Gardena Honda and for sharing your appreciation for Arturo and our efficient service team. We truly value your business and look forward to assisting you in the future! Safe travels!

September 20, 2026

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Excellent service. Thank you very much fir your help and speedy response. Nelson Preciado was prompt and kept me updated. More

by ravysok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Preciado

Sep 21, 2026

Gardena Honda responded

Thank you for choosing Gardena Honda and for sharing your appreciation for Nelson! We hope to serve you again in the future!

September 20, 2026

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Employee Rating

The gardena dealership has an amazing team, always making our experience the best possible. I love coming here because everyone is helpful and nice. More

by ARMIJO.YESENIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2026

Gardena Honda responded

Thank you for sharing your feedback about our team, Yesenia! It means a lot to hear that you always enjoy your visits with us. Take care from all of us at Gardena Honda!

September 19, 2026

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Everyone at the facility on Gardena are great people. They have wonderful customer service. Keep up the good work. More

by FREDBOWMAN04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 21, 2026

Gardena Honda responded

Thank you for the kind words! We’re thrilled to hear you had a great experience at Gardena Honda. See you next time!

September 19, 2026

Dealership Rating
Employee Rating

Everyone is courteous and welcoming from the ladies at the front desk to the salespeople. I had the pleasure of working with Gavin, Miguel & Luis. All 3 were great! They took care of my wife & I. We went More

by JCMORAN.805
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gavin, Miguel & Luis

Sep 21, 2026

Gardena Honda responded

Congratulations on your new car! We are thrilled to hear you and your wife had such a positive experience with our team. Thank you for choosing Gardena Honda!

September 19, 2026

Dealership Rating
Employee Rating

> I had a great experience at Gardena Honda. The staff was very friendly, professional and helpful. They made everything easy and fast. I highly recommend them! More

by MARIAVERTIZ1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 21, 2026

Gardena Honda responded

We are thrilled to hear this! Thank you for choosing Gardena Honda and recommending our team.

September 19, 2026

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Employee Rating

Very professional and great customer service. quality products and great deals on all merchandise, totally loved my experience More

by MISAKO680
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 21, 2026

Gardena Honda responded

Thank you so much for your kind words! We’re thrilled to hear you enjoyed your experience with us. Please let us know if there's anything else we can do for you! Enjoy your new ride!

September 19, 2026

Dealership Rating
Employee Rating

Service was good. Everyone was friendly and helpful. The way to get my car service was a little bit long as there was a lot of cars. Did not get a car wash when I got More

by thinkbluecrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Preciado

Sep 21, 2026

Gardena Honda responded

Thank you for sharing your four-star review! We appreciate your patience and understanding, and we want to assure you that we'll always do our best to improve the efficiency of our work at Gardena Honda. See you next time!

September 18, 2026

Dealership Rating
Employee Rating

Mili is a great seller she helps u accomplish ur goal in a car u want More

by ZOILARAMOS138
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mili alaniz

Sep 18, 2026

Gardena Honda responded

Thanks a bunch, from the Gardena Honda Team!

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