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Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 16

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.6
161 Reviews

Dealership Experience

1 yr, 6 mos

Languages Spoken

English English

Spanish Spanish

4.6

161 Reviews

Write a Review

161 Reviews of Mellie Morales

January 15, 2026

Dealership Rating
Employee Rating

Gardena Honda has given me the most comfortable car buying and car service that I’m totally satisfied with. The waiting area is so professional and comfortable for your personal needs. I’m truly a fan More

by Jusstoppinthru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will was my service guy I don’t have a last name. Service was great!

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Jan 19, 2026

Gardena Honda responded

Thank you for your 5-star review! We're happy that you had such a positive experience with us. Your recommendation means a lot, and we’re glad you found our waiting area comfortable. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 15, 2026

Dealership Rating
Employee Rating

Friendly and fast service. Arturo was great and knowledgeable. I would recommend him to other Honda owners Thank you Arturo! More

by Tony G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2026

Gardena Honda responded

Thank you for sharing your great experience with Arturo. Our team strives to provide friendly and efficient service, and your recommendation means a lot. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 14, 2026

Dealership Rating
Employee Rating

My brand new car has a defective trunk & needs to be sent to the body shop! How did this pass inspection More

by EMILYHRT
Recommend Dealer
No
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Jan 15, 2026

Gardena Honda responded

Emily, We understand your frustration with this. All new cars are inspected by the manufacturer. We look forward to assisting in making this as seamless a process as possible. Should you need any further assistance with anything, please call me directly at 424-340-9120. I am here to help. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 14, 2026

Dealership Rating
Employee Rating

Excellent service! Christopher was very friendly he called me by phone what is the problem with my car, and the receptionist was very kind; she helped me and showed me More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2026

Gardena Honda responded

Thank you for sharing your positive experience with Christopher and our team, Claudia. Providing excellent service is our priority, and it's great to know you felt supported during your visit. We appreciate your feedback and look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 14, 2026

Dealership Rating
Employee Rating

I always have a great experience here. Service is quick. All staff are very friendly and helpful More

by RUIZGABE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benny Nguyen

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Jan 15, 2026

Gardena Honda responded

We’re thrilled to hear you had a great experience! Our team works hard to provide quick and friendly service, and it’s wonderful to know their efforts are appreciated. Thank you for sharing your stellar rating! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 13, 2026

Dealership Rating
Employee Rating

The service department makes it easier to work with. frindly and very helpful. Great communication More

by steviemadrigal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 15, 2026

Gardena Honda responded

Thank you for your fantastic review, Stevie! We love to hear that our service department provided you with friendly and helpful support, along with great communication. Your satisfaction is our priority, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 13, 2026

Dealership Rating
Employee Rating

My service advisor Chris was great and made sure my car was ready before final closing hours . He had great communication! More

by JESSENIA200310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2026

Gardena Honda responded

Thank you for the fantastic feedback! We're thrilled to hear that Chris provided excellent service and communication. Our team is dedicated to ensuring a smooth experience for our customers. We appreciate your support! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 13, 2026

Dealership Rating
Employee Rating

I appreciate the professionalism and the and the representative that was working with me I hope to work with him again More

by LANECPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2026

Gardena Honda responded

Thank you for your wonderful feedback! We're thrilled to hear you had such a positive experience with our team. We look forward to assisting you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 12, 2026

Dealership Rating
Employee Rating

My car was serviced in a timely manner by Chris Hannig and Gardena Honda Team. More

by EESAMUEL376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Hannig

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Jan 13, 2026

Gardena Honda responded

Thank you for your fantastic review! We’re glad that Chris and the team provided timely service for your car. We appreciate your support and look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 10, 2026

Dealership Rating
Employee Rating

Great experience purchasing a vehicle from Honda. Easy to use site for electronic payments and service with a smile every time! If I were to purchase another vehicle it would be with Honda! More

by Kimeigs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 12, 2026

Gardena Honda responded

Thank you for sharing that you had a great experience with us. Our team strives to make the purchasing process as smooth as possible. We look forward to assisting you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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