Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 20

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.7
225 Reviews

Dealership Experience

1 yr, 8 mos

Languages Spoken

English English

Spanish Spanish

4.7

225 Reviews

Write a Review

225 Reviews of Mellie Morales

February 02, 2026

Dealership Rating
Employee Rating

I always have the best service with Gardena Honda. Thank you very much for the help. More

by Gaby Medina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Gardena Honda responded

We’re so glad to hear you consistently have a great experience with us, Gaby! Your kind words mean a lot, and it’s our pleasure to assist you. Looking forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 02, 2026

Dealership Rating
Employee Rating

Good customer service? Everyone was polite and helpful . Overall a good experience with all the staff More

by Jescobar220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2026

Gardena Honda responded

It's fantastic to hear about your positive experience! Our team takes pride in providing excellent customer service, and it's great to know that you felt supported. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 01, 2026

Dealership Rating
Employee Rating

Alexis is always no nonsense. He didn't try upselling me on anything - simply reminded me of recommended service and offered financing, I refused, and he continued. He was quick a More

by jrzuniga01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art

Feb 03, 2026

Gardena Honda responded

We’re so glad to hear about your positive experience with Alexis and Art! Their straightforward approach and commitment to efficiency truly make a difference. Thank you for sharing your thoughts and for your continued support. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 01, 2026

Dealership Rating
Employee Rating

I am still loyal only because Elio is there. I am also very thankful for Eddy service manager. More

by KGSONGCO
Recommend Dealer
Yes

Other Employees Tagged: Idk who this is. I’m giving the manager a 5*

Feb 02, 2026

Gardena Honda responded

It's wonderful to hear about your loyalty to our team! Elio and Eddy truly exemplify our commitment to excellent service. Your satisfaction means a lot to us, and we’re glad to have you as part of our community. Looking forward to your next visit! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 31, 2026

Dealership Rating
Employee Rating

Every one was really helpful and very informative made me happy that they really took the time to explain everything to me. More

by NCARDOZO29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2026

Gardena Honda responded

It’s fantastic to hear that our team made your experience enjoyable and informative! We strive to provide thorough assistance, and it’s wonderful to know it resonated with you. Your happiness means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 30, 2026

Dealership Rating
Employee Rating

Thanks the personal of Honda they are very nice they always help me with all my needs More

by ARAMADRIGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Gardena Honda responded

It’s wonderful to hear about your positive experience! Our team is dedicated to providing excellent service and support. We’re glad they could assist you with everything you needed. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 30, 2026

Dealership Rating
Employee Rating

My all in all experience was pretty good. Love my service advisor jairo. very nice and helpful. was there for about 30 mins even though the wait time was 1 hr to half and hour which i loved. More

by KEIARRIYEN4002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Gardena Honda responded

We’re glad to hear you had a great experience! Jairo is indeed a star, and it’s wonderful to know he made your visit enjoyable. Your feedback about the wait time is also appreciated. Looking forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 30, 2026

Dealership Rating
Employee Rating

Overall experience with the car purchase was very good. The only drawback was the time it took to complete the transaction/paperwork. More

by PENJAM2114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2026

Gardena Honda responded

We’re glad to hear you had a positive experience with your car purchase! We understand that the paperwork process can be lengthy, and we’re always looking for ways to improve. Enjoy your new ride, and thanks for sharing your thoughts! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 29, 2026

Dealership Rating
Employee Rating

It was a pleasant experience and they worked hard to get me in the car I wanted More

by ASHLEYW_CRYSTAL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2026

Gardena Honda responded

We're so glad to hear about your pleasant experience! Our team is dedicated to making sure you find the perfect car. Your satisfaction means a lot to us, and we look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 29, 2026

Dealership Rating
Employee Rating

This dealership was amazing the were kind a friendly. Very helpful an explained the whole process More

by LEGARDY56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Serge

Jan 29, 2026

Gardena Honda responded

Thank you for taking the time to share your stellar experience. We are proud of our team for ensuring a 5-star visit. Don't hesitate to reach out if you have any further questions! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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