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Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 22

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.7
225 Reviews

Dealership Experience

1 yr, 8 mos

Languages Spoken

English English

Spanish Spanish

4.7

225 Reviews

Write a Review

225 Reviews of Mellie Morales

January 19, 2026

Dealership Rating
Employee Rating

Dealership was great no issues with the staff and wait time wasn’t too bad everything went great More

by jimmy101094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

Gardena Honda responded

Thanks for the fantastic feedback, Jimmy! We’re thrilled to hear you had a great experience with our staff and found the wait time manageable. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 18, 2026

Dealership Rating
Employee Rating

The person that help us his name is Miguel/Mike. He was very helpful. Respectful nice man. Thank you Mike More

by Michell Galaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2026

Gardena Honda responded

Thank you for your wonderful feedback, Michell! We're glad that Miguel/Mike provided you with such excellent service. Our team takes pride in helping our customers, and your kind words are greatly appreciated. We look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 17, 2026

Dealership Rating
Employee Rating

Seamless transaction with the sales person and finance manager, everyone I interacted with was kind and got the deal done for me, with no add-ons pushed towards the end. I am happy with my transaction More

by KNUKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Dexter

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Jan 19, 2026

Gardena Honda responded

Thank you for your fantastic feedback! We're thrilled that your experience was seamless and our team could assist you without any pressure. Your satisfaction is our priority, and we appreciate you choosing us for your transaction! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 17, 2026

Dealership Rating
Employee Rating

Great, friendly, professional service. Very easy to work with. I highly recommend this dealership. They delivered on all accounts. More

by JIMBOBWA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 19, 2026

Gardena Honda responded

Thank you for your fantastic review! We're happy to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 15, 2026

Dealership Rating
Employee Rating

Gardena Honda has given me the most comfortable car buying and car service that I’m totally satisfied with. The waiting area is so professional and comfortable for your personal needs. I’m truly a fan More

by Jusstoppinthru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will was my service guy I don’t have a last name. Service was great!

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Jan 19, 2026

Gardena Honda responded

Thank you for your 5-star review! We're happy that you had such a positive experience with us. Your recommendation means a lot, and we’re glad you found our waiting area comfortable. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 15, 2026

Dealership Rating
Employee Rating

Friendly and fast service. Arturo was great and knowledgeable. I would recommend him to other Honda owners Thank you Arturo! More

by Tony G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2026

Gardena Honda responded

Thank you for sharing your great experience with Arturo. Our team strives to provide friendly and efficient service, and your recommendation means a lot. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 14, 2026

Dealership Rating
Employee Rating

My brand new car has a defective trunk & needs to be sent to the body shop! How did this pass inspection More

by EMILYHRT
Recommend Dealer
No
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Jan 15, 2026

Gardena Honda responded

Emily, We understand your frustration with this. All new cars are inspected by the manufacturer. We look forward to assisting in making this as seamless a process as possible. Should you need any further assistance with anything, please call me directly at 424-340-9120. I am here to help. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 14, 2026

Dealership Rating
Employee Rating

Excellent service! Christopher was very friendly he called me by phone what is the problem with my car, and the receptionist was very kind; she helped me and showed me More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 15, 2026

Gardena Honda responded

Thank you for sharing your positive experience with Christopher and our team, Claudia. Providing excellent service is our priority, and it's great to know you felt supported during your visit. We appreciate your feedback and look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 14, 2026

Dealership Rating
Employee Rating

I always have a great experience here. Service is quick. All staff are very friendly and helpful More

by RUIZGABE42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benny Nguyen

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Jan 15, 2026

Gardena Honda responded

We’re thrilled to hear you had a great experience! Our team works hard to provide quick and friendly service, and it’s wonderful to know their efforts are appreciated. Thank you for sharing your stellar rating! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 13, 2026

Dealership Rating
Employee Rating

The service department makes it easier to work with. frindly and very helpful. Great communication More

by steviemadrigal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 15, 2026

Gardena Honda responded

Thank you for your fantastic review, Stevie! We love to hear that our service department provided you with friendly and helpful support, along with great communication. Your satisfaction is our priority, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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