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Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 26

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.7
276 Reviews

Dealership Experience

1 yr, 9 mos

Languages Spoken

English English

Spanish Spanish

4.7

276 Reviews

Write a Review

276 Reviews of Mellie Morales

January 29, 2026

Dealership Rating
Employee Rating

This dealership was amazing the were kind a friendly. Very helpful an explained the whole process More

by LEGARDY56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Serge

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Jan 29, 2026

Gardena Honda responded

Thank you for taking the time to share your stellar experience. We are proud of our team for ensuring a 5-star visit. Don't hesitate to reach out if you have any further questions! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 28, 2026

Dealership Rating
Employee Rating

There was somewhere to sit while waiting for your service on your car if you chose to and something to eat for breakfast or a hot coffee in the area More

by NOEMAIL31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 29, 2026

Gardena Honda responded

Thank you for your positive feedback! We’re glad you enjoyed the comfortable waiting area and amenities. Our goal is to make your experience as pleasant as possible. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 28, 2026

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Employee Rating

They made the buying and transaction smooth and easy. Will definitely recommend Gardena Honda for car buying. More

by DALEKALAGAYAN
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Jan 29, 2026

Gardena Honda responded

Thank you for sharing that you had a smooth buying experience with our team. Your recommendation means a lot to us, and we look forward to helping more customers like you in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 27, 2026

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Employee Rating

The staff is wonderful. Knowledgeable and listened to my needs. Caring and supportive. I purchased a vehicle from Gardena Honda in 2025 and very happy I returned. Great peo More

by Rosannecafaro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 29, 2026

Gardena Honda responded

Thank you, Rosanne, for your glowing review! It's so great to see that our team provided the support and care you needed. It's wonderful to have you back with us, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 27, 2026

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Employee Rating

Gardena Honda service department generally receives positive reviews for efficiency, friendly staff, and competitive. Will for clear communication and helpfulness.He also added notes for what they reco More

by IRENES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2026

Gardena Honda responded

Thank you for the fantastic feedback, Irenes! We're glad you enjoyed a positive experience with our service department and Will's attentive communication. Our team strives to provide top-notch service, and your kind words motivate us to keep doing our best! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 24, 2026

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Employee Rating

Service was good. Everyone was very polite and knew their responsibilities. Art was very courteous and informative. More

by ANGIEYNIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2026

Gardena Honda responded

Thank you for your stars, Angie! We're glad that you had a great experience with our team, especially with Art. Your feedback motivates us to keep providing excellent service. We look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 23, 2026

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Employee Rating

I thought it was great. Nobody really gave me a hard time. Trying to make me do something. I didn’t wanna do thank you. More

by JAMES2COOL22
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 26, 2026

Gardena Honda responded

We appreciate your feedback, James! We're glad to hear you had a positive experience and felt comfortable throughout the process. Our goal is to make sure customers feel at ease, and your kind words motivate us to keep it up. Thanks for sharing! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 22, 2026

Dealership Rating
Employee Rating

The service advisor was vey helpful & knowledgeable. Also the person that brought me my car helped me pair my pair my Bluetooth More

by Ceece Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art jautegui

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Jan 23, 2026

Gardena Honda responded

Thank you for your fantastic review! We're glad to hear that our team provided you with helpful and knowledgeable service. It's great to know that you had assistance with your Bluetooth pairing as well. We appreciate your feedback and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 21, 2026

Dealership Rating
Employee Rating

Nice service and nice staff and very easy and fast process and delivery in seconds thanks More

by AJAY.AHIR2188
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 22, 2026

Gardena Honda responded

Thank you for your fantastic review, Ajay! We are so happy that you had a great experience with our team and appreciated the speedy service. Your satisfaction is our top priority, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 20, 2026

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Employee Rating

When I came to pick up my car all I was given was paperwork. I wasn’t told anything about my car whether it was in good or bad condition. I only came here because it’s closer to my job. I’ll rather j More

by Jose Velasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Jan 20, 2026

Gardena Honda responded

Jose, Thank you for taking the time to share this. We must show our guests better attention and go over the services that were completed on their vehicle and the recommendations made by our service technicians. We're disappointed this did not happen and we will make sure to address this appropriately with our service advisors. Should you have any questions about your recent visit and the services your vehicle received, please contact Mellie Morales at (424) 340 9300 Ext 8083 or by email at mmorales@gardenahonda.com. Regards, Elizabeth Bernaba Customer Relations Manager

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