Friendly and helpful without my being pushy.
My second car from same dealer and it was good
My second car from same dealer and it was good
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by faagutu19
Service Price Transparency
Other Employees Tagged:
Benny and Raul
Mar 02, 2026 -
Gardena Honda responded
We’re glad to hear about your positive experience! It’s wonderful to know that our team made your car buying journey enjoyable and stress-free. Thank you for trusting us again for your second vehicle. We look forward to serving you in the future!
Regards,
Elizabeth Bernaba
Customer Relations Manager
ebarnabie@dwgardenahonda.com
Even with appointment it took two hours not good customer
service not good not great
service not good not great
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by NA
Verified Customer
Verified Customer
Service Price Transparency
Mar 02, 2026 -
Gardena Honda responded
We always want to be completing services in as timely a manner as possible, and we're disappointed that didn't happen. We appreciate your feedback and should you like to discuss your recent visit any further, please call me at (424) 340 9300 Ext 8083 or email me at mmorales@gardenahonda.com.
Regards,
Mellie Morales
Customer Relations Manager
Good information.
Exselente service. Thank you. For oil change and rotation tire good job 👏 all personal
Exselente service. Thank you. For oil change and rotation tire good job 👏 all personal
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by Edgard suce
Verified Customer
Verified Customer
Service Price Transparency
Mar 02, 2026 -
Gardena Honda responded
We’re so glad to hear you had a great experience with our team! Providing excellent service and quality care is what we strive for. Thank you for taking the time to share your thoughts. We look forward to serving you again soon!
Regards,
Mellie Morales
Customer Relations Manager
mmorales@gardenahonda.com
Their professionalism is amazing!
Alexis is so professional and attentive not to mention courteous. He always seems to actually listen and helps me find a resolution whether its a sim
Alexis is so professional and attentive not to mention courteous. He always seems to actually listen and helps me find a resolution whether its a simple oil change or something more in depth, wrong with my veh. Thank you Alexis we appreciate u keeping my car safe.
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by Sara
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Alexis
Mar 02, 2026 -
Gardena Honda responded
It’s wonderful to hear about your positive experience, Sara! We're glad Alexis provided attentive and professional service for your vehicle needs. Keeping your car safe is our priority, and it's great to know he made a difference. Your kind words will be shared with him!
Regards,
Mellie Morales
Customer Relations Manager
mmorales@gardenahonda.com
Staff was super helpful and friendly Gerarado was
amazing. He was there every step of the way. We had conversations about what needed. And he exceeded my expectations.
amazing. He was there every step of the way. We had conversations about what needed. And he exceeded my expectations.
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by DECEMBERHAYES19
Verified Customer
Verified Customer
Other Employees Tagged:
Gerarado
Mar 02, 2026 -
Gardena Honda responded
It’s wonderful to hear about your positive experience! Gerarado truly embodies our commitment to excellent service, and we’re glad he was there to assist you. Your satisfaction means a lot to us, and we look forward to welcoming you back in the future!
Regards,
Elizabeth Bernaba
Customer Relations Manager
ebarnabie@dwgardenahonda.com
It was so easy and fast!
It is a fantastic service! Thank you so much!
It is a fantastic service! Thank you so much!
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by MAK5155201
Verified Customer
Verified Customer
Feb 27, 2026 -
Gardena Honda responded
We're delighted to hear you had such a smooth experience! Providing fast and fantastic service is what we aim for, and it's wonderful to know we met your expectations. Your support means a lot to us!
Regards,
Elizabeth Bernaba
Customer Relations Manager
ebarnabie@dwgardenahonda.com
Leprince Elharfouche is amazing.
He helped my son and me find a car we were happy with. His patience during the transaction was incredible. You’ll leave with a smile from this dealer
He helped my son and me find a car we were happy with. His patience during the transaction was incredible. You’ll leave with a smile from this dealership, especially with this great team.
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by ERIKAROJAS_10
Verified Customer
Verified Customer
Feb 27, 2026 -
Gardena Honda responded
We're so glad to hear about your positive experience with Leprince! His dedication to helping customers is truly commendable. It's wonderful to know that you and your son found a car that makes you happy. We look forward to welcoming you back soon!
Regards,
Elizabeth Bernaba
Customer Relations Manager
ebarnabie@dwgardenahonda.com
Benny was great very communicative and got me in and out!
Will recommend him to everyone!
Will recommend him to everyone!
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by DDSJR20
Verified Customer
Verified Customer
Service Price Transparency
Feb 27, 2026 -
Gardena Honda responded
We're so glad to hear about your positive experience with Benny! His dedication to communication and efficiency truly makes a difference. Thank you for recommending us; we look forward to serving you and your friends in the future!
Regards,
Mellie Morales
Customer Relations Manager
mmorales@gardenahonda.com
Not really sure what to say about the dealership itself
but I can say for the most part customer experience was good. I do have one complaint however, we originally came in on Saturday for a car repair tha
but I can say for the most part customer experience was good. I do have one complaint however, we originally came in on Saturday for a car repair that ended on Monday 2/23/26 with a new purchase and trade in. During the purchase, what we were told and what we actually received are two different things. The car my husband and I purchased is nice but we were told it would have features (seat warmers, blindspot lights, etc.) but they were not included. I reviewed the manual but didn’t see them listed so I called to make sure we weren’t misunderstanding/overlooking anything. The guy on the phone informed me those features are on the model right above the one we have. Someone was supposed to call me cause I just wanted to know what we could do at this point, trade it in and get the one with those features get a payment compensated, or we just have to live with what we have because the purchase is already complete… I guess next time we purchase a car from here, we’ll validate those features ourselves instead of taking your word for it, but the funny thing is, I always have a problem with something at this dealership (3rd purchase) yet, I keep finding myself having to come back here during a crisis…
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by NAMEDBYHIM
Verified Customer
Verified Customer
Service Price Transparency
Feb 25, 2026 -
Gardena Honda responded
Thank you for sharing your feedback. We’re glad to hear your overall customer experience was positive, but we’re very sorry for the confusion regarding the features on your new vehicle. This is not the experience we aim to provide, and we’d like the opportunity to discuss what options may be available to ensure you’re satisfied with your purchase. Please reach out to me directly at 424-340-9120 so we can review this with you.
Regards,
Elizabeth Bernaba
Customer Relations Manager
ebarnabie@dwgardenahonda.com
Mar 11, 2026 -
NAMEDBYHIM responded
Hi Elizabeth, I called and left you a voicemail please call me back as soon as you can…. Never mind I just spoke with Honda and they provided some clarity so all good
Quick and easy , no hassle what so ever .
Installed my plates as well. Great service
Installed my plates as well. Great service
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by richiesaidso
Verified Customer
Verified Customer
Service Price Transparency
Feb 26, 2026 -
Gardena Honda responded
We're so glad to hear about your positive experience! Quick and hassle-free service is what we strive for, and it's wonderful that our team could assist you with your plates as well. Looking forward to seeing you again soon!
Regards,
Mellie Morales
Customer Relations Manager
mmorales@gardenahonda.com
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