Melvin Alston

This was me and my wife first time at the dealership just checking out suv vehicles. We met Mr. Reginald Leslie, in this day and time he trusted us with the vehicle for a test drive without showing our crede checking out suv vehicles. We met Mr. Reginald Leslie, in this day and time he trusted us with the vehicle for a test drive without showing our credentials, after that we all talked and laugh like old friends. Even the car processing took some time, but over all we felt very much pampered like a little kid and all of Jim Hudson Lexus staff we delt with was very kind and caring. Starting with Mr. Reginal Leslie, Mr Eddie, and the Technican who explains the electronics in the vehicle. SUV purchased on 4-10-2024, and on 4-15-2024 a small repair was done, the service was excellent and the breakroom was wonderfull. The overall attitudes and the HUMAN BODIES OF THE ENTIRE EMPLOYEES AND STAFF WAS PAMPERING AND EXCELLENT IN THE SERVICE WE HAVE RECEIVED AND EXPERIENCE FOR OURSELVES at JIM HUDSON LEXUS OF COLUMBIA,SC ON KILLIAN ROAD. KEEP UP THE GOOD WORK. (EXPERIENCE IT ONCE AND YOU WILL NEVER FORGET IT AT JIM HUDSON LEXUS IN COLUMBIA S.C. KILLIAN ROAD) FROM M. and R. Smith. SINCERLY, WE THANK YOU. More

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Always a smooth and pleasant experience, Melvin is knowledgeable and a great communicator. Quality work every time! knowledgeable and a great communicator. Quality work every time! More

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Appointment was easily made by phone and within a day of calling. My service manager rep Mr. Alston was super as he kept me informed of determining what should be done, alternatives available, prices and w calling. My service manager rep Mr. Alston was super as he kept me informed of determining what should be done, alternatives available, prices and work progress. I was totally satisfied with work accomplished and everyone involved with my service appointment. Five star. More

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Tanner has always been very helpful always explaining details about the inspection and what need to be done he’s very kind very nice young man I will always request his help details about the inspection and what need to be done he’s very kind very nice young man I will always request his help More

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Everything one was kind and very helpful. Very polite, asking if you wanted coffee or snacks. We were taken care with the highest quality of help. There was no pushing or rushing into our de Very polite, asking if you wanted coffee or snacks. We were taken care with the highest quality of help. There was no pushing or rushing into our decision to make a purchase. Everyone was very courteous! More

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My experience with the consultant Terry Capers was excellent, it was also, nice to hear and speak about our military experiences. Terry walked me through the transactions without any fanfare, however, excellent, it was also, nice to hear and speak about our military experiences. Terry walked me through the transactions without any fanfare, however, with me knowing what to expect with the car i was purchasing and what to expect after the purchase which was very important to me. He made the experience of purchasing my Lexus that i was just not another customer but a worthy person that he absolutely care about my experiences before and after my purchase. He didn't try to rush me off, he was concerned that all my questions was asked and answered. I felt confident through the whole process that he care about me as a person not just someone buying a car. Thanks Jim Hudson for having someone Like Terry representing your company. More

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I have been treated like a valued customer. My last visit went very well. Melvin was able to help me with very minimal time. In the past Tanner has always done an excellent job in keeping me My last visit went very well. Melvin was able to help me with very minimal time. In the past Tanner has always done an excellent job in keeping me informed from the drop off to the pick up. More

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Service great but prices are about 20% higher than they should be. Wash and vacuum are nice but I know it is factored into price. should be. Wash and vacuum are nice but I know it is factored into price. More

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My service advisor Melvin Alston is always professional, knowledgeable and very helpful with unique problems. I can always depend on my vehicle being repaired correctly the first time. I’m very satisfied wi knowledgeable and very helpful with unique problems. I can always depend on my vehicle being repaired correctly the first time. I’m very satisfied with Jim Hudson Lexus. More

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I have received five star customer service every time from the service department. I haven't experienced a decline from the service department in over ten years. What more can I say! from the service department. I haven't experienced a decline from the service department in over ten years. What more can I say! More

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