Melvin Ehnert

Excellent service as always. Thank you for taking care of everything professionally and quickly! Will continue coming back. Thank you for taking care of everything professionally and quickly! Will continue coming back. More

by SEANE901 Verified Customer Verified Customer

Helpful 0

Report | Print

Overall excellent customer service. Kept us on top of our cars needed maintenance. I love the video updates. Kept us on top of our cars needed maintenance. I love the video updates. More

by DEANALGER Verified Customer Verified Customer

Helpful 0

Report | Print

Not very considerate of people’s time, didn’t keep me posted on the status of my repair, I had to call several times to see what was going on. When the provided a loaner to use, there was no gas in it. posted on the status of my repair, I had to call several times to see what was going on. When the provided a loaner to use, there was no gas in it. More

by state-pastels-0y Verified Customer Verified Customer

Helpful 0

Report | Print

There is room for improvement. Shouldn't have to rent a car when I leave there because of your mistakes. Shouldn't have to rent a car when I leave there because of your mistakes. More

by CGREENE958 Verified Customer Verified Customer

Helpful 0

Report | Print

Service Manager, Mel took care of me! He was professional, welcoming and checked on me often as I was waiting for work to be completed. Mel took care of everything and went above and beyo He was professional, welcoming and checked on me often as I was waiting for work to be completed. Mel took care of everything and went above and beyond! He introduced me to the technicians and made sure they heard my concerns. Mel made my experience here amazing!! And they have great snacks ;) More

Helpful 0

Report | Print

I was not satisfied with my last visit , Mel service manager called me to discuss and he wanted to see what he could do to make things right. This was a nice good faith effort that made me feel better a manager called me to discuss and he wanted to see what he could do to make things right. This was a nice good faith effort that made me feel better about my last visit . More

Helpful 0

Report | Print

Great service thank you for all your help and call backs on this ….hopefully this time the battery will be good on this ….hopefully this time the battery will be good More

by Y Verified Customer Verified Customer

Helpful 0

Report | Print

Service manager did not return calls as stated. Did not disclose charges prior to taking vichele in. Issue has been on going for 3 years with no resolution. Did not disclose charges prior to taking vichele in. Issue has been on going for 3 years with no resolution. More

by Chilgen Verified Customer Verified Customer

Helpful 0

Report | Print

Fast and reliable service provider. Appear trustworthy. They take the time to communicate to you along the way. Appear trustworthy. They take the time to communicate to you along the way. More

by csedlacek Verified Customer Verified Customer

Helpful 0

Report | Print

Very friendly and accommodating to the customer. Gave me updates while I waited for my vehicle to be serviced Gave me updates while I waited for my vehicle to be serviced More

by RMHHUEBNER Verified Customer Verified Customer

Helpful 0

Report | Print