Melvin Watson | Page 7

Repeat customer Everyone I have encountered at Mossy Nissan from the receptionist to closing out the paperwork. Great customer service. They are friendly, efficient a Everyone I have encountered at Mossy Nissan from the receptionist to closing out the paperwork. Great customer service. They are friendly, efficient and just a great group of people. You can tell they enjoy working with there coworkers and customers. More

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Great Sales, Finance and Service Staff Working with Melvin Watson, Mr. Bailey, Abraham Adedokun and Chris Gee is always a pleasure! We just picked up two new Rouges last night!!! Nissan mak Working with Melvin Watson, Mr. Bailey, Abraham Adedokun and Chris Gee is always a pleasure! We just picked up two new Rouges last night!!! Nissan makes great vehicles...this is our 11th and 12th vehicles from this Mossy Dealership! More

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"Exceptional VIP service" My "vehicle shopping" included several dealerships and ended with Mossy Nissan. My first phone conversation began with Mr. Fritz, who was extremely My "vehicle shopping" included several dealerships and ended with Mossy Nissan. My first phone conversation began with Mr. Fritz, who was extremely pleasant, professional and encouraged my visit to Mossy Nissan (Mossy) with saying "Melvin Watson will have VIP Parking available for your arrival". Well, I arrived and felt like red carpet had been laid, and VIP Parking was available. Melvin Watson greeted me by name with a pleasant smile and hand shake. I thought he would be doing a lot of sales talk and showing a lot of vehicles, but instead Melvin escorted me to a 2016 Nissan Altima SL (Pearl White with Beige Leather Interior and Moon Roof), that was parked near the front door, and said "it is ready for a ride" and opened the door for me. I felt so comfortable driving while Melvin pleasantly and informatively shared the features, including the engine, of this very nice vehicle, which highly impressed me. Upon returning to Mossy, I met Harold Bailey, Sales Manager, who is equally pleasant, informative, professional and friendly. Alfonso Gutierrez, Finance, who too is pleasant, professional and friendly, prepared the papers for the SELL that had taken place. I highly grade, applaud, appreciate and recommend each of these gentlemen who are MAJOR ASSETS for Mossy Nissan! Thank you and best wishes to each of you! Sincerely, Sharon Hays More

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Great service Very friendly and professional service from the moment I walked into Mossy Nissan Houston! Melvin quarterbacked me through all the departments in a ve Very friendly and professional service from the moment I walked into Mossy Nissan Houston! Melvin quarterbacked me through all the departments in a very good manner, and I felt that I was an important customer. I was not set on buying a vehicle when I came in, but the level of service and atmosphere in the store removed any concerns, and I was very pleased that we managed to go through the entire process in a few hours! Being a foreign national, the process of getting me approved for finance worked smoothly and fast. I truely recommend Mossy Nissan Houston to everyone that is looking for a new car More

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Melvin Watson and Harold Bailey I have never been able to get in and out of a dealership with what I wanted and how I wanted without alot of red tape. Today was different. Melvin ask I have never been able to get in and out of a dealership with what I wanted and how I wanted without alot of red tape. Today was different. Melvin ask what I needed then gave me my options and introduced me to Harold who showed great patience and understanding. He explained in detail all of my concerns.. I never felt like just another number. Melvin and Harold are two of the best people not just in sales. They have earned my trust along with my business. I told them the car was for my daughter and they made me feel like family. They are great with time management so go see them you won't be disappointed. More

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Miracle workers Melvin (salesmen) & Chris Gee (finance manager) worked an absolute miracle for me for the SECOND time!!! I am a returning customer to Melvin Watson an Melvin (salesmen) & Chris Gee (finance manager) worked an absolute miracle for me for the SECOND time!!! I am a returning customer to Melvin Watson and he doesn't stop until you're in the car you want. Can't thank this guy enough, I feel truly blessed. Very hard to beat this dealerships service! More

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Great Customer Service My name is Tasha Brown, I was is the market for a new SUV vehicle. I would like to thank Mr. Mark Kirchner for taking time out to speak with me about My name is Tasha Brown, I was is the market for a new SUV vehicle. I would like to thank Mr. Mark Kirchner for taking time out to speak with me about purchasing a vehicle. I knock on Mr. Kirchner office door and ask if I could share some concerns with him, he was very polite and genuine with the conversation. I have never met a General Manger at a dealership who had a great personality and was very polite. Thank you Mr. Kirchner for everything you did with my purchase. Even though Mr. Kirchner is the boss he never treated me as If I was nothing and that says a lot for his morality!!! Let me start by saying there is no other Nissan dealership that has great customer service, great prices, and make you feel like family when you walk through the door. This is my third vehicle from Mossy Nissan. I started to purchase a SUV from AutoNation Nissan in Katy but the Sales manger did not want to cooperate with me. They were very aggressive about me purchasing a vehicle. I explain what I wanted to pay and purchase but in reality they were trying to tell me how to spend my money. AutoNation doesn't have a variety of Nissan Murano like Mossy. I was never pressure once at Mossy when purchasing my vehicle. Mr. Watson, and Mr. Bailey explain everything to me very professional and way my option for me. I was even told to think about it unlike AutoNation who just wanted me to sign my name. If any one is looking for a Nissan dealership who cares about their customer please see Melvin Watson, and Harold Bailey at Mossy Nissan. You will not regret your experience there. I would like to thank the team from doing an amazing job with my Nissan Murano purchase!!!!!! You guys Rock!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

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Great Experience! Being the first time at Mossy Nissan I can say that from the time that we arrived until end we had a great experience. Melvins Watson, Harold Bailey w Being the first time at Mossy Nissan I can say that from the time that we arrived until end we had a great experience. Melvins Watson, Harold Bailey walked us through the process of purchasing out car and I can say it was stress free. Great Job! More

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Mossy Nissan Visit Melvin Watson made my experience of buying a car very easy and comfortable. He was very kind and professional, I definitely would recommend him to a Melvin Watson made my experience of buying a car very easy and comfortable. He was very kind and professional, I definitely would recommend him to anyone. Thank you Melvin. I also want to thank Harold Bailey in working with Mr Watson to see the deal through all the way. Thank you once again. More

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Service Related Drove in from Austin, TX to have my car serviced. Upon diagnostic evaluation revealed recent recall. Mr. Watson secured a loaner prior to my visit. Cu Drove in from Austin, TX to have my car serviced. Upon diagnostic evaluation revealed recent recall. Mr. Watson secured a loaner prior to my visit. Customer service is everything, and am extremely appreciative. Felicia More

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