Merza Merza | Page 4

This dealership is welcoming and has a nice layout with coffee and refreshments near the waiting area. The employees are all friendly and greeted us on both occasions. Sales rep Merza and Finance rep Jen coffee and refreshments near the waiting area. The employees are all friendly and greeted us on both occasions. Sales rep Merza and Finance rep Jen are a pleasure to work with. More

by ISSAM.ALI Verified Customer Verified Customer

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This was the best car buying experience we've ever had. Merza Merza was extremely easy to work with. He was very helpful, not pushy, always made himself available, and did not waste our time. We will absol Merza Merza was extremely easy to work with. He was very helpful, not pushy, always made himself available, and did not waste our time. We will absolutely buy our next car through Merza Merza too. More

by dealerrateruser063 Verified Customer Verified Customer

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Great Experience overall, sales team and finance really did a Good Job. Merza Merza was very courteous and helpful with complete process. Recommend everyone here. did a Good Job. Merza Merza was very courteous and helpful with complete process. Recommend everyone here. More

by hamin786 Verified Customer Verified Customer

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Overall I had a good experience at this dealership. Freddy was the perfect sales pro. He was not available when I picked up my car, and I was handed off to another salesperson for the orientation to my Freddy was the perfect sales pro. He was not available when I picked up my car, and I was handed off to another salesperson for the orientation to my new car. He couldn't have been less interested in whether or not I understood the features and new technology. I am going to choc this up to the pandemic and perhaps he wanted to spend minimal time in the car with me, which I would understand. There was not even a friendly, "call me if you have any questions" or "enjoy your new car!" when he was finished. That was disappointing and colored my experience of the dealer. That said, I love my new XC40 and received a fair non-nonsense deal. More

by Chitown606 Verified Customer Verified Customer

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