Micah Edwards

I brought my car in because i was hearing noise in the front end. I told this to the lady who checked my car in. She started stating to me charges that would apply. I told her i knew the problem to be lug front end. I told this to the lady who checked my car in. She started stating to me charges that would apply. I told her i knew the problem to be lugs that needed to be re torqued. ( I had this issue b4 & craig Prohazka said i should have lugs retorqued after so many miles). Micah came in afterwards & picked up the service & all was completed- no problem More

by notsnhojdlanod Verified Customer Verified Customer

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Were very helpful Kept me updated throughout the whole process which was great Very friendly process which was great Very friendly More

by andemat6 Verified Customer Verified Customer

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Extremely pushy with trying to get me to trade in my vehicle Basically $200 plus dollars of my money for a so called diagnostic that wasn't completed. vehicle Basically $200 plus dollars of my money for a so called diagnostic that wasn't completed. More

by Toineyae23 Verified Customer Verified Customer

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The person was very friendly but when fixing the recall they forgot to add back in brake fuel so we had to get it asap they forgot to add back in brake fuel so we had to get it asap More

by missnicolewi Verified Customer Verified Customer

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Great Nice people, clean, prompt and professional. Respectful, I am happy to have Lake Ford as my preferred dealer. Respectful, I am happy to have Lake Ford as my preferred dealer. More

by kurtmiller1958 Verified Customer Verified Customer

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Lake Ford customer service is always great, they are very attentive and helpful. I certainly recommend lake for to my friends and family attentive and helpful. I certainly recommend lake for to my friends and family More

by b_andrea Verified Customer Verified Customer

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Gena was amazing, she reassured all my concerns and she kept her promises on dates times and products that we’re going to be done, her communication was amazing, and the workers who did the bodywork did an kept her promises on dates times and products that we’re going to be done, her communication was amazing, and the workers who did the bodywork did an excellent job everything was put back into place perfectly More

by terika20 Verified Customer Verified Customer

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Made it seemed like they're inexperienced Seemed like they were trying to get me to do a repair my car didn't need they were trying to get me to do a repair my car didn't need More

by Yahir Verified Customer Verified Customer

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Everyone in the Lake Ford Collision Center was very helpful and friendly throughout my experience in handling my repair from a car accident. They were prompt in returning a quote and responsive to the helpful and friendly throughout my experience in handling my repair from a car accident. They were prompt in returning a quote and responsive to the insurance company to handle the repairs. My vehicle came back looking brand new and I appreciate their service and communication throughout the entire process. Thank you so much! More

by ALYSSARUIVIVAR Verified Customer Verified Customer

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Great made easy was the radio price ridiculous yes but service was great Good communication service was great Good communication More

by johnny.schaeffer Verified Customer Verified Customer

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