Micah Edwards

Misled on repairs multiple times now first my wife scheduled an oil change and received recommendations for 10k in repairs, on a 30k mi vehicle, all were not necessary. Now in for a repair, found scheduled an oil change and received recommendations for 10k in repairs, on a 30k mi vehicle, all were not necessary. Now in for a repair, found something else and attempted to double dip the labor when the job was well underway. And recommended the ford cc for payment but would not accept for payment More

by Tom Verified Customer Verified Customer

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Very clean and friendly staff did the work in less time then estimated the only downfall is my check engine light came back on but they wanted to charge me another diagnostic fee then estimated the only downfall is my check engine light came back on but they wanted to charge me another diagnostic fee More

by none Verified Customer Verified Customer

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I had a great experience at Lake Ford. Great dealership, great service. Very good, very nice! Great dealership, great service. Very good, very nice! More

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Came in for an oil change and tire rotation. They did a great job. Micah was awesome as always They did a great job. Micah was awesome as always More

by Shawn Verified Customer Verified Customer

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It was seamless, they were very good with communication and the car was delivered in awesome shape. We really appreciate it and the car was delivered in awesome shape. We really appreciate it More

by pat.krupinski Verified Customer Verified Customer

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Good service, they pick you up, very personable For my first service experience there I was impressed first service experience there I was impressed More

by jimmywhire Verified Customer Verified Customer

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Micah was amazing and I love lake ford there amazing there appreciate everything they do there appreciate everything they do More

by ROYJONES_KO Verified Customer Verified Customer

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Timely It's easy to make an appointment. The service is timely and there is a comfortable waiting area. The service is timely and there is a comfortable waiting area. More

by katstamp Verified Customer Verified Customer

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Timely. Simple. Professional. Helpful. There's a nice waiting room with nice amenities and the bathroom is nice. Simple. Professional. Helpful. There's a nice waiting room with nice amenities and the bathroom is nice. More

by Paul Verified Customer Verified Customer

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Very neutral The Wi-Fi password was only seemingly available at the service for front counter and not anywhere within the waiting area, there was only one TV in the guest lounge and it was playing wit available at the service for front counter and not anywhere within the waiting area, there was only one TV in the guest lounge and it was playing with news which is real s***** right now. I can't comment on how well the courtesy wash was because the temperatures were too low for them to take care of that More

by OBTouringGuy Verified Customer Verified Customer

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