Micah Edwards
Micah Edwards at Lake Ford

Micah Edwards | Page 2

Service Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

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4.2
256 Reviews
4.2

256 Reviews

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256 Reviews of Micah Edwards

September 06, 2026

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Employee Rating

Lake Ford customer service is always great, they are very attentive and helpful. I certainly recommend lake for to my friends and family More

by b_andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 25, 2026

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Gena was amazing, she reassured all my concerns and she kept her promises on dates times and products that we’re going to be done, her communication was amazing, and the workers who did the bodywork did an More

by terika20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 24, 2026

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Made it seemed like they're inexperienced Seemed like they were trying to get me to do a repair my car didn't need More

by Yahir
Recommend Dealer
No

Other Employees Tagged: Micah Edwards

Sep 04, 2026

Lake Ford responded

We’re sorry to hear that your experience left you feeling that way. We take concerns about unnecessary repairs very seriously, as our goal is to recommend work based on the actual condition and needs of the vehicle, not to sell services that aren’t needed. Our technicians are trained to diagnose concerns and make recommendations based on their findings, but we understand that the way those recommendations are communicated is just as important. We would appreciate the opportunity to learn more about what was recommended and why you felt the repair was unnecessary. Please reach out to our Service Manager when you can so we can review your visit and the technician’s recommendations. We value your trust and would like the opportunity to address your concerns.

August 22, 2026

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Employee Rating

Everyone in the Lake Ford Collision Center was very helpful and friendly throughout my experience in handling my repair from a car accident. They were prompt in returning a quote and responsive to the More

by ALYSSARUIVIVAR
Recommend Dealer
Yes

Other Employees Tagged: Micah Edwards

August 21, 2026

Dealership Rating
Employee Rating

Great made easy was the radio price ridiculous yes but service was great Good communication More

by johnny.schaeffer
Recommend Dealer
Yes

Other Employees Tagged: Micah Edwards

August 04, 2026

Dealership Rating
Employee Rating

Micah is easy to work with and all the staff at Lake Ford are welcoming! Lake Ford always has the availability I prefer. Micah is always friendly and never pushy about service needs. More

by otoole.cait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 27, 2026

Dealership Rating
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The team was very professional. It was great being able to have the vehicle picked up. That was a great convenience to be able to do that. We will definitely use Lake Ford again. More

by scihak1
Recommend Dealer
Yes

Other Employees Tagged: Micah Edwards

July 18, 2026

Dealership Rating
Employee Rating

It is always a good experience. I feel I am always presented with honesty and great customer service. More

by rbmclpz21
Recommend Dealer
Yes

Other Employees Tagged: Micah Edwards

July 03, 2026

Dealership Rating
Employee Rating

They took care of my needs and I trust that they fixed the breaks better than the last shop that used cheep non ford parts which appropriately failed after two years. More

by dpbuda
Recommend Dealer
Yes

Other Employees Tagged: Micah Edwards

June 21, 2026

Dealership Rating
Employee Rating

My check engine back on again after 2 weeks . Not happy I came in for check engine light. They fixed it and now the check engine light is back on gain. More

by binhjeffreynguyen
Recommend Dealer
No

Other Employees Tagged: Micah Edwards

Jul 09, 2026

Lake Ford responded

Thank you for bringing this to our attention. We're sorry to hear that your check engine light returned so soon after your visit. We understand how frustrating that can be, especially when you expected the issue to be resolved. There are times when a check engine light can return due to a new or related issue, but we'd like the opportunity to inspect your vehicle and determine what's going on. Please contact our service team at your earliest convenience so we can review your previous repair and work toward a solution. We appreciate your feedback and hope to have the opportunity to restore your confidence in our service.

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