Michael Arnoff | Page 18

Marques went above and beyond to get me into a Sportage. I appreciate him very much I appreciate him very much More

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I came on with no expectations of buying and Marques EXCEEDED my expectaions and I bought myself a 2022 Kia Sportage with trading in my 2017. Very friendly very helpful. Even if he's having a hard day h EXCEEDED my expectaions and I bought myself a 2022 Kia Sportage with trading in my 2017. Very friendly very helpful. Even if he's having a hard day he works to the bone for his customers.BEST EXPERIENCE IVE EVER HAD More

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Marques Moore was phenomenal, he got me in and out with great effort to ensure this would go smooth for me. I am very satisfied with his performance. COME SEE MARQUES great effort to ensure this would go smooth for me. I am very satisfied with his performance. COME SEE MARQUES More

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Marques was a great help today! Highly recommend for other guests that wants to buy Highly recommend for other guests that wants to buy More

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My brother Marques has taken care of me for my last 3 vehicles. I’m never there long. And it’s always a vehicle I love. Stop what you’re doing and go see my guy Marques Moore. BEST xxxx SALESMAN IVE EVER vehicles. I’m never there long. And it’s always a vehicle I love. Stop what you’re doing and go see my guy Marques Moore. BEST xxxx SALESMAN IVE EVER HAD More

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Great experience with professional sales team. Listens to you and matches you with your major desires in a car deal. Listens to you and matches you with your major desires in a car deal. More

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Refused to deal at on ($300 +) labor charge for just installation of added mudguards and MSRP sell price. Our trade was under values by at least $2K according to other non Kia dealer offers. This used t installation of added mudguards and MSRP sell price. Our trade was under values by at least $2K according to other non Kia dealer offers. This used to be a great family run Kia dealership which was focused on customer satisfaction and service but then it was aquired by Ken Ganley. Expections were not met and we felt underserved for sure. Should of bought from another dealer outside our local one which was giving us $1,500 off MSRP and included no cost labor for mudguard install, Our sales guy (Noah) answered all our questions but did not advocate for us at all with mgmt. More

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Found Mike to be highly unprofessional. He was rude, combative, and made us feel as minorities not comfortable. He was rude, combative, and made us feel as minorities not comfortable. More

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Service cares about you vehicle and wallet too. They didn't try to oversell me on services it thought I needed but could wait until next time. They didn't try to oversell me on services it thought I needed but could wait until next time. More

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I had a great experience with Kia of Mentor. I met Mike A. and “G”, they were very professional, efficient and patient with me answering all my questions. Mike worked with me getting my paymen I met Mike A. and “G”, they were very professional, efficient and patient with me answering all my questions. Mike worked with me getting my payment to where I was comfortable with no pressure. I ended up leasing the 2023 Kia Sportage, and I absolutely love it. I appreciated G texting me the next day asking if I had any questions/concerns, and that I can call him for assistance. Such a breath of fresh air compared to some other dealerships I’ve been to in the past. I’ll definitely be referring family & friends to go see G, Mike and the Kia of Mentor team! Thanks guys. -CR More

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