Michael Arseniu | Page 14

Sutliff VW communicates with the customer promptly after the initial inspection of the vehicle and discusses the findings and provides recommendations as necessary. the initial inspection of the vehicle and discusses the findings and provides recommendations as necessary. More

by EDURBOROW Verified Customer Verified Customer

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Really appreciated the "no haggling"or getting double teamed back and forth stuff. Really enjoyed your finance guy! Could come and just visit him every day! teamed back and forth stuff. Really enjoyed your finance guy! Could come and just visit him every day! More

by n1wilson Verified Customer Verified Customer

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When I arrived requesting a diagnostic service, I was asked to pay a $135 fee to simply be informed what my vehicle’s malfunction was. The fact that you feel comfortable asking that amount of money for a asked to pay a $135 fee to simply be informed what my vehicle’s malfunction was. The fact that you feel comfortable asking that amount of money for a process that many other shops perform for free is outrageous. Be ashamed. More

by NSHENK216 Verified Customer Verified Customer

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Could not duplicate the water leak! But after the next rain it leaked water onto the center console. But after the next rain it leaked water onto the center console. More

by PERRYCOUNTY2011 Verified Customer Verified Customer

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I was in Harrisburg on a weekend visit and called with concerns on my brakes. Alexis was the very best service advisor I have evercome into contact with. She was very professional yet down to earth. I dro concerns on my brakes. Alexis was the very best service advisor I have evercome into contact with. She was very professional yet down to earth. I dropped my car off Saturday and it was done by first thing Monday morning. She did not only listen but heard my concerns. She even had a shuttle come pick me up! The driver of the shuttle (I wish I remembered his name) was the sweetest guy! I never felt unsure or unsafe. Felt like family.. people like these two make Sutliff VW a dealership I will continue to recommend and go to when possible for all my VW concerns! Thank you! More

by sBest Verified Customer Verified Customer

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Everyone was very nice and accommodating! They made buying a new car painless. Excellent experience They made buying a new car painless. Excellent experience More

by MCHRISTINE11 Verified Customer Verified Customer

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Very nice and friendly people. ..always makes my appt. Fun. Would not have my vehicle serviced anywhere else.¹ ..always makes my appt. Fun. Would not have my vehicle serviced anywhere else.¹ More

by YORKIES03 Verified Customer Verified Customer

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Easy to book an appointment right over the phone. Very friendly and accommodating service department. Very friendly and accommodating service department. More

by UMDTERP97 Verified Customer Verified Customer

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Good service friendly professional staff, parts readily available. Service checks and inspection was done in reasonable time. available. Service checks and inspection was done in reasonable time. More

by DNMNDOUGH Verified Customer Verified Customer

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Customer service is helpful. The shuttle service is hit or miss. The wait is long if you miss the shuttle. The shuttle service is hit or miss. The wait is long if you miss the shuttle. More

by samstearly Verified Customer Verified Customer

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