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Michael Bacallao
Michael Bacallao at Braman Miami Hyundai

Michael Bacallao

Internet Sales Manager

Braman Miami Hyundai

2001 NE 2nd Avenue
Miami, FL 33137

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4.7
66 Reviews
4.7

66 Reviews

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66 Reviews of Michael Bacallao

September 20, 2026

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Employee Rating

They were honest and treated me with respect and kindness. They stated a price on the phone and honored it when I arrived with no surprises. I highly recommend this dealership!!!!! More

by LASOMMERS1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Sep 21, 2026

Braman Miami Hyundai responded

We’re glad your new Hyundai Tucson purchase felt transparent and respectful from start to finish. Hearing that we honored the price you were quoted and treated you with kindness means a lot to our team. Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

September 08, 2026

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Great service, punctuality and timing was great. Agent explain all clearly the job done as well as costs. More

by GINA.GUERREROV
Recommend Dealer
Yes
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Sep 08, 2026

Braman Miami Hyundai responded

Knowing that our punctual service on your Kona and transparent cost breakdown met your expectations is rewarding. Michael is pleased he could walk you through the work performed and associated costs clearly. Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

September 06, 2026

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Fast and fare deal Both Mr. Cesar Hernandez and Mr. Michael Bacallao provided us with exceptional service, and we were able to reach a fair agreement. Mr. Jose Cardona in Financ More

by arbelomartinez
Recommend Dealer
Yes

Other Employees Tagged: Michael Bacallao

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Sep 06, 2026

Braman Miami Hyundai responded

Your note about reaching a fair agreement and Michael’s exceptional service reflects how our team aims for transparent, attentive support. Knowing that both the sales process and our finance team’s attentiveness met your expectations is rewarding. We hope you enjoy your new Elantra! Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

August 25, 2026

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Customer Service and value is fantastic. The waiting room is very comfortable and inviting. My service did take a little longer than expected due to a recall More

by colina.henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2026

Braman Miami Hyundai responded

Knowing you found our customer service and value outstanding means a lot to our service department. Our team is pleased we could complete the recall work on your Sonata, and we’re glad the comfortable waiting room helped pass the time. Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

August 11, 2026

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Employee Rating

I had a great experience with Jason and Angie as my tech supports for my vehicle still having issues with my trunk of car but that was not part of the issue to begin with my vehicle . So all in all I am sat More

by sterphaniemochrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 11, 2026

Braman Miami Hyundai responded

Hearing you’re satisfied with the support our technicians provided during your Hyundai Santa Fe service is rewarding. Your kind words and five-star rating mean a lot to us. Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

August 03, 2026

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Employee Rating

Excellent service. I did not have an appointment and all the service was fast and reliable. More

by Jbautistarodrigues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Orlando

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Aug 03, 2026

Braman Miami Hyundai responded

It’s wonderful to know you didn’t need an appointment and still received fast, reliable service for your Hyundai Santa Cruz. Thank you for your feedback. We look forward to assisting you again. Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

July 29, 2026

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Employee Rating

Thank you to the Dealership and service of the Technician for taking care of the recall on my vehicle and for making the process smooth and efficient More

by icmarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 29, 2026

Braman Miami Hyundai responded

Hello! We’re pleased the recall service on your Hyundai was smooth and efficient. We’ll share your kind feedback with Michael and our service team. Thank you for choosing us! Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

July 28, 2026

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Employee Rating

El auto se recogió sucio y mucha demora para entregarlo y eso que lo llevamos el sábado More

by Taima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jul 31, 2026

Braman Miami Hyundai responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Victoria Lindsay vlindsay@bramanmiami.com

July 25, 2026

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Employee Rating

Buen lugar cómodo pero falta comunicación con el cliente, me hicieron esperar hasta por dos horas y no habían hecho nada al carro More

by gilarake86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 26, 2026

Braman Miami Hyundai responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

July 24, 2026

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Employee Rating

Car delivered with a hole in the driver's side seat cushion Luckily we noticed it upon delivery Car was taken back and feet cushion replaced. My gut tells me had I not noticed it until after the More

by EPHRAIM
Recommend Dealer
Yes
Print
Jul 26, 2026

Braman Miami Hyundai responded

Thank you, Ephraim! We appreciate your feedback and business and look forward to helping you with any questions or future needs. Thank you for choosing Braman Miami Hyundai. Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

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