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Michael Bacallao
Michael Bacallao at Braman Miami Hyundai

Michael Bacallao

Internet Sales Manager

Braman Miami Hyundai

2001 NE 2nd Avenue
Miami, FL 33137

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4.7
64 Reviews
4.7

64 Reviews

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64 Reviews of Michael Bacallao

September 06, 2026

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Employee Rating

Fast and fare deal Both Mr. Cesar Hernandez and Mr. Michael Bacallao provided us with exceptional service, and we were able to reach a fair agreement. Mr. Jose Cardona in Financ More

by arbelomartinez
Recommend Dealer
Yes

Other Employees Tagged: Michael Bacallao

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Sep 06, 2026

Braman Miami Hyundai responded

Your note about reaching a fair agreement and Michael’s exceptional service reflects how our team aims for transparent, attentive support. Knowing that both the sales process and our finance team’s attentiveness met your expectations is rewarding. We hope you enjoy your new Elantra! Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

August 25, 2026

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Customer Service and value is fantastic. The waiting room is very comfortable and inviting. My service did take a little longer than expected due to a recall More

by colina.henry
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Recommend Dealer
Yes
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Aug 25, 2026

Braman Miami Hyundai responded

Knowing you found our customer service and value outstanding means a lot to our service department. Our team is pleased we could complete the recall work on your Sonata, and we’re glad the comfortable waiting room helped pass the time. Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

August 11, 2026

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I had a great experience with Jason and Angie as my tech supports for my vehicle still having issues with my trunk of car but that was not part of the issue to begin with my vehicle . So all in all I am sat More

by sterphaniemochrie
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Workmanship
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Recommend Dealer
Yes
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Aug 11, 2026

Braman Miami Hyundai responded

Hearing you’re satisfied with the support our technicians provided during your Hyundai Santa Fe service is rewarding. Your kind words and five-star rating mean a lot to us. Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

August 03, 2026

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Excellent service. I did not have an appointment and all the service was fast and reliable. More

by Jbautistarodrigues
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Orlando

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Aug 03, 2026

Braman Miami Hyundai responded

It’s wonderful to know you didn’t need an appointment and still received fast, reliable service for your Hyundai Santa Cruz. Thank you for your feedback. We look forward to assisting you again. Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

July 29, 2026

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Thank you to the Dealership and service of the Technician for taking care of the recall on my vehicle and for making the process smooth and efficient More

by icmarino
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Recommend Dealer
Yes
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Jul 29, 2026

Braman Miami Hyundai responded

Hello! We’re pleased the recall service on your Hyundai was smooth and efficient. We’ll share your kind feedback with Michael and our service team. Thank you for choosing us! Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

July 28, 2026

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El auto se recogió sucio y mucha demora para entregarlo y eso que lo llevamos el sábado More

by Taima
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Recommend Dealer
No
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Jul 31, 2026

Braman Miami Hyundai responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Victoria Lindsay vlindsay@bramanmiami.com

July 25, 2026

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Buen lugar cómodo pero falta comunicación con el cliente, me hicieron esperar hasta por dos horas y no habían hecho nada al carro More

by gilarake86
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Recommend Dealer
Yes
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Jul 26, 2026

Braman Miami Hyundai responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

July 24, 2026

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Car delivered with a hole in the driver's side seat cushion Luckily we noticed it upon delivery Car was taken back and feet cushion replaced. My gut tells me had I not noticed it until after the More

by EPHRAIM
Recommend Dealer
Yes
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Jul 26, 2026

Braman Miami Hyundai responded

Thank you, Ephraim! We appreciate your feedback and business and look forward to helping you with any questions or future needs. Thank you for choosing Braman Miami Hyundai. Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

July 24, 2026

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Professional and personal service. Kyle is always great. Very knowledgeable and understanding. Thank you for your business. More

by Marco
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kyle

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Jul 24, 2026

Braman Miami Hyundai responded

It’s wonderful to hear our team provided professional and personal service. Thank you for entrusting us with your Hyundai. We look forward to your next visit. Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

July 17, 2026

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No courtesy car wash done. When I went to pick up the vehicle, I was informed to wait 25 to 30 mins for the car. Although, I received a text that my vehicle was ready. More

by Lgomezaa
Service Communication
Recommend Dealer
Yes
Print
Jul 17, 2026

Braman Miami Hyundai responded

Providing a 5-star experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns. Nowhere Else But Braman Hyundai Alexandra Auad General Sales Manager aauad@bramanmiami.com

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