Michael Baez
Michael Baez at Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi
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Michael Baez | Page 2

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Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

16600 NW 57th Ave
Miami Lakes, FL 33014

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4.4
47 Reviews
4.4

47 Reviews

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47 Reviews of Michael Baez

August 26, 2023

Dealership Rating
Employee Rating

Signing the papers I realized they was charging me $3000 for something I was really clear I didn’t won’t and we have to redo all the paper work all over again More

by ALEJANDROTARINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for bringing this to our attention, Alejandro. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 18, 2023

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Employee Rating

Excelente servicio el que ofrecieron la gente de kia sales, 100% recomendado, muchas gracias por la atención. More

by ROBERTLUZARDO100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 07, 2023

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Employee Rating

Exelentes muy bien yo salí satisfecha de hacer negocios con ellos ! Los recomiendo 100 por cierto More

by YASLEIDYMMORERA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 27, 2023

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Employee Rating

When you call the customer service and you speak to the receptionist, they are so rude. They lack all types of customer service skills. They refuse to give you their name. When you call they transfer you t More

by LISAGONZALEZ84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 27, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

"Lisa Gonzalez" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@miamilakesautomall.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 26, 2023

Dealership Rating
Employee Rating

Muy buena atención por parte de todo el equipo de trabajo. Se nota la profesionalidad y el interés de satisfacer nuestras expectativas. Gracias More

by MARCIACRISTI6165
Sales Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 26, 2023

Dealership Rating
Employee Rating

The employees and manager was very courteous and professional. The car dealer who sold me the car, had me to change my mind to buy a different car, than I planned on buying. I bought it on the spot More

by BAKERALICE1960
Sales Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you again for this positive feedback, Alice!

June 20, 2023

Dealership Rating
Employee Rating

Excelente servicio de 10 -10 son estupendos muy buen trato me gusto mucho la atención q te dan More

by JORGEBARRIENTOS9025
Service Price Transparency
Recommend Dealer
Yes
Jun 21, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Thank you again for this positive feedback, Jorge!

June 01, 2023

Dealership Rating
Employee Rating

"I recently visited Kia and unfortunately, I have to give them a three-star rating. While the vehicles on display were impressive, I found the overall experience lacking due to poor communication. The staff More

by kirkfullwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 01, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

May 18, 2023

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Employee Rating

Amazing customer service I will recommend my friends and family to that dealer ship thank you More

by KEVINCOLOMA08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 04, 2023

Dealership Rating
Employee Rating

Excelente buena atencion buen trato muy amables me ayudaron mucho salí muy contento y agradecido More

by AARIAS1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 04, 2023

Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi responded

Great to hear from you again so soon, Alina!

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