Michael Bernardo | Page 57

Overall a very positive experience from our first visit to their showroom through the delivery of our vehicle. Upon our first visit to their showroom we were impressed with the way were left to peruse the to their showroom through the delivery of our vehicle. Upon our first visit to their showroom we were impressed with the way were left to peruse the floor models on our own for a while before a salesperson approached us. This was not the first vehicle dealership we had been to, and we appreciated not being approached the second we entered their parking lot. When we went to pick up our new Volvo, our salesman, Paul Vellucci introduced us to Steingolld's service department personnel and to Mike Bernardo, who offered to 'spend as much time as it takes' to get us comfortable with all of the new technology in our XC60 - and he did exactly as promised. New technology always carries with it a learning curve that can be both time consuming and frustrating, but Mike and Paul ensured that we were completely comfortable before we left. More

Print

This is the first out of three reports my wife and I will write regarding our experience. This is because we custom ordered Volvo C30. This report focuses on our experience purchasing the car and updates fro write regarding our experience. This is because we custom ordered Volvo C30. This report focuses on our experience purchasing the car and updates from Mike regarding the status of the order. We are VERY SATISFIED purchasing the car from Steingold Volvo and working with Mike! We have wonderful things to say about our experience -- they showed a great level of professionalism, have been very friendly and whole procedure of ordering was done very quickly. Here is how it went. First, we sent an email using their website. In about 30 min, Mike called us back and we discussed the car, price, deposit, and ordering procedure. He answered all of our questions! A few days later we set up an appointment with them and ordered the car. There was no pushing, convincing, or anything similar. We were happy with the price and finalized the procedure with them. I have to say that this was the best car buying experience for us so far! A few weeks after the order was placed Mike called us with the update regarding our order and gave us estimated delivery date. This was what he initially promised, and he kept his word. As I said, we are very happy for ordering the car from them and working with Mike. The reason we decided to write this review is that people are usually posting negative experiences, but we felt it was important to share very positive ones as well. We will write our experiences regarding the delivery of the car (second report) and first visit to the service for oil change etc (third report). More

Print

My wife and I had never done business with Steingold Volvo before, but we had seen their ad online so we decided to check out their preowned inventory of XC70 and XC90's. We met Steve upon our arrival Volvo before, but we had seen their ad online so we decided to check out their preowned inventory of XC70 and XC90's. We met Steve upon our arrival and he was extremely friendly and helpful showing us what they had in stock. After viewing a couple of XC70's we saw an XC90 and immediately knew it was the right car for us. It was in extremely good condition with new tires and had all the features we were seeking. Steve gave us a very good financing package and after no more than two hours we left the dealership with a new car. Overall a very pleasant experience. More

Print

Upon entering the showroom I was greeted promptly and with courtesy. Overall it was an excellent car shopping experience and I would recommend Steingold to anyone interested in purchasing a Volvo. with courtesy. Overall it was an excellent car shopping experience and I would recommend Steingold to anyone interested in purchasing a Volvo. More

Print

This is the 5th car my spouse and I have purchased at Steingold. We have always had outstanding experiences there and would highly recommend the purchase or service of your vehicle at Steingold as their Steingold. We have always had outstanding experiences there and would highly recommend the purchase or service of your vehicle at Steingold as their staff is outstanding! More

Print

Steingold Volvo is by far the most knowledgeable & customer service oriented dealership I have ever encountered. You truly feel as though you are the only customer they have, and they aren't satisfied customer service oriented dealership I have ever encountered. You truly feel as though you are the only customer they have, and they aren't satisfied until you are. They are family owned business that never makes you feel like a number. I highly recommend Steingold Volvo, & will Always purchase my vehicles from them! More

Print

Highly recommended for its friendliness and customer service. Mike was a very customer oriented individual that makes an effort to provide high quality service to find the parts I wanted. He was very as service. Mike was a very customer oriented individual that makes an effort to provide high quality service to find the parts I wanted. He was very assuring and made you felt confident that he spares no effort to try to obtain what you were looking for. Keep up the good stuff! More

Print

I have purchased many vehicles and this was by far the best sales experience I ever had. Steingold dealership was straight-forward, gave me a very fair price for my trade, great price on the new vehicle best sales experience I ever had. Steingold dealership was straight-forward, gave me a very fair price for my trade, great price on the new vehicle and an exceptional financing rate. Michael was very helpful from the time I walked in the door until the time I drove away with my 2012 Volvo S60. A fantastic expereince and would certainly recommend Steingold Volvo to anyone! More

Print

I was not looking forward to buying a new car, but I had to. I visited several local dealerships (RI, Ma), none of them compared to the friendliness & relaxed atmosphere that Steingold offered. I feel as t to. I visited several local dealerships (RI, Ma), none of them compared to the friendliness & relaxed atmosphere that Steingold offered. I feel as though my Salesman,Paul Velucci, & I agreed on a very fair price without any tense negotiations. I could not have been more pleased with the whole experience. More

Print

Mike and the Steingold team were great to work with. The buying experience was professional and quick. The car was prepared and ready in advance and was in clean condition. buying experience was professional and quick. The car was prepared and ready in advance and was in clean condition. More

Print