Michael Bianchi

As soon as we walked in we were greeted by someone, which was nice exeperience. Dennis, our sales representative, was very knowledgeable and was able to help us pick out a vehicle that fit our family’s which was nice exeperience. Dennis, our sales representative, was very knowledgeable and was able to help us pick out a vehicle that fit our family’s needs. He was great to work with and I would recommend him to anyone looking to purchase from this dealership. I’m a repeat customer of BMW and a big part of that is because of Dennis Smith. More

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BMW of Waterbury has help me within the past few years. 10/10 recommended! Great Service!! 10/10 recommended! Great Service!! More

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I have been a longtime customer with the Hoffman Auto Group starting with their BMW facility in Watertown and I just recently purchased a new 330i from their terrific new dealership in Waterbury. Whethe Group starting with their BMW facility in Watertown and I just recently purchased a new 330i from their terrific new dealership in Waterbury. Whether purchasing a new car (every three years) or dealing with the service department, the experience has been nothing but professional and the staff is most courteous and helpful. I have purchased at least three cars through Dennis Smith and have found him to be a real pleasure to work with. I also recently dealt with Junior Segui in the service department and appreciated all his efforts and kind manner to be as helpful as possible.. More

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Excellent experience all through the buying / ordering process. Karl was awesome. And totally professional...'highly recommend him and the dealership! process. Karl was awesome. And totally professional...'highly recommend him and the dealership! More

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Thank you so much Misak ! Love my experience and he was excellent ! James and Mike too ! Love my experience and he was excellent ! James and Mike too ! More

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HIGH ratings for this dealership! Exceptionally hard working to find you the car you want and work within your budget! Great salesmen (Misak), service, finance folks and management! Exceptionally hard working to find you the car you want and work within your budget! Great salesmen (Misak), service, finance folks and management! Hoffman now has a new customer for life. Go to Hoffman, you wont be disappointed! Its a hard these days to come upon honesty an integrity and I feel they accomplished this and more an stuck with me to help find the right car! Thanks Hoffman! More

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I recently purchased a 2022 x3 from BMW of Waterbury. I had the pleasure of working with Dennis Smith, a Client Advisor who was very patient in going over every detail of the process and making sure I kn had the pleasure of working with Dennis Smith, a Client Advisor who was very patient in going over every detail of the process and making sure I knew exactly what my order included. During this trying time of buying a car, he was so helpful and went above and beyond to get me my beautiful x3 with m sport. Also the delivery schedule was spot on. He said between 4 and 6 weeks and the 5th week it arrived. He kept in contact with me and was always quick to respond. If you are looking to purchase a BMW, contact Dennis, you will not be disappointed. More

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