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Michael Brown
Michael Brown at Seguin Chevrolet

Michael Brown | Page 8

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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4.8
81 Reviews

Industry Experience

11 yrs, 4 mos

Languages Spoken

English English

4.8

81 Reviews

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81 Reviews of Michael Brown

June 26, 2025

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Employee Rating

Michael was amazing. He promised he’d get my car looked at quickly and he did. He stayed in touch constantly. Great customer service! More

by ESPARZALEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2025

Seguin Chevrolet responded

Dear ESPARZALEIGH, Thank you for the great review! I’m glad to hear Michael delivered on his promise and kept you informed every step of the way. We appreciate your kind words and look forward to assisting you again. Sincerely, Jeremy Sims, General Manager

June 25, 2025

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Employee Rating

Great communication from the service writer. Fast turnaround on service. I will be back when service is needed again. More

by jbalboa0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Vega.

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Jun 27, 2025

Seguin Chevrolet responded

Dear jbalboa0, Thank you for your kind words! We're glad to hear our team kept you informed and delivered quick service. We look forward to seeing you again for your future service needs. Sincerely, Jeremy Sims, General Manager

June 24, 2025

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Employee Rating

Service is great no waiting to get waited on if any questions or problems cums up they try to make it correct More

by nathanmageeq12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2025

Seguin Chevrolet responded

Dear nathanmageeq12, Thank you for the great review! I'm glad to hear our team was responsive and worked to address any questions or concerns quickly. We truly appreciate your support and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

June 23, 2025

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I realize I have an 1500 EV, not your standard vehicle, but 3 hours to rotate tires and to inspect ??? More

by Ar
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Jun 25, 2025

Seguin Chevrolet responded

Dear Ar, Thank you for your feedback. I understand your frustration, especially given the unique nature of your 1500 EV. While we aim to provide timely service for all vehicles, delays can sometimes occur with newer or specialized models. I appreciate your patience, and if there’s anything I can personally do, please don’t hesitate to reach out to me directly. Sincerely, Jeremy Sims, General Manager

June 23, 2025

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Michael was very helpful and great. He got us in and out quickly. He was great More

by franksanchezfs1279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2025

Seguin Chevrolet responded

Dear franksanchezfs1279, Thank you for the kind words! I'm glad to hear Michael took great care of you and made the process quick and smooth. We appreciate your support and hope to see you again soon. Sincerely, Jeremy Sims, General Manager

June 20, 2025

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Employee Rating

Fast, excellent service with attention to detail for things I didn't even know about. More

by LollaPage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sims , Nancy Harper, Will Harper, T Harper

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Jun 23, 2025

Seguin Chevrolet responded

Dear LollaPage, Thank you for your kind words! I'm glad to hear our team provided fast, thorough service and took care of even the little things. We’re always here to go the extra mile for you. Sincerely, Jeremy Sims, General Manager

June 20, 2025

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Employee Rating

I had an appointment therefore I wait long at all. I was very happy with service. More

by jenpuchot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2025

Seguin Chevrolet responded

Dear jenpuchot, Thank you for sharing your experience! I'm glad to hear your appointment went smoothly and you were happy with the service. We appreciate your visit and look forward to helping you again. Sincerely, Jeremy Sims, General Manager

June 19, 2025

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Employee Rating

Great service thank you excellent service good prices fast service and see next time thanks More

by r.hrndz2469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2025

Seguin Chevrolet responded

Dear r.hrndz2469, Thank you for the fantastic review! We're glad to hear you had a great experience with fast service, excellent care, and good prices. We truly appreciate your support and look forward to seeing you next time! Sincerely, Jeremy Sims, General Manager

June 19, 2025

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Employee Rating

It was a good and professional service, actually pretty efficient. No more what to say. More

by jose_antonio_carreon_estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2025

Seguin Chevrolet responded

Dear jose_antonio_carreon_estrada, Thank you for your 5-star review! I'm glad to hear you received professional and efficient service. We truly appreciate your support and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

June 18, 2025

Dealership Rating
Employee Rating

Very prompt service when arriving for scheduled maintenance. Service advisor ensure every additional item iI wanted checked was completed and approved. More

by dg80975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 23, 2025

Seguin Chevrolet responded

Dear dg80975, Thank you for the great review! I'm pleased to hear our team delivered prompt service and made sure all your additional concerns were addressed. We appreciate your trust and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

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