Michael Brown
Michael Brown at Seguin Chevrolet

Michael Brown

Service Manager

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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4.8
111 Reviews

Industry Experience

11 yrs, 9 mos

Languages Spoken

English English

4.8

111 Reviews

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111 Reviews of Michael Brown

November 02, 2026

Dealership Rating
Employee Rating

I want to thank each and every person that had anything to do with my truck being fixed. Especially the employee that put his on hands-on our truck. Everyone was so great, especially thanks. GM for helping More

by bjlatham1957
Service Price Transparency
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Recommend Dealer
Yes

October 15, 2026

Dealership Rating
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Everyone is so nice and helpful. Thanks for all your help and advice on taking care of my car More

by Carol
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2026

Seguin Chevrolet responded

Thank you, Carol! We're happy our team was helpful and provided the guidance you needed! - Jeremy Sims, General Manager

September 30, 2026

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I have had a pleasant time working with Seguin Chevrolet, from the BDC coordinator Jeanette directing me to the right place and Micheal handling and following up with me throughout the whole time my vehicle More

by JGONZALEZ47
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeanette Gonzalez

Oct 05, 2026

Seguin Chevrolet responded

We’re happy Jeanette and Michael made your service experience a smooth one from start to finish. We appreciate the A+! - Jeremy Sims, General Manager

September 28, 2026

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I was not impressed with Michael. He did not return my calls. I had a hole in my window washer cable and I went for two weeks with no window washers could not run wipers. He did not c More

by fasawyer
Service Price Transparency
Workmanship
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Recommend Dealer
No
Oct 05, 2026

Seguin Chevrolet responded

I’m sorry we fell short, particularly with the lack of communication and the time you spent waiting for a resolution. That is not the level of service we want to provide. I’d appreciate the opportunity to speak with you directly about your experience. Please contac me directly so I can learn more about this situation. - Jeremy Sims, General Manager

September 25, 2026

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Everyone was very friendly and professional. .. Second time receiving service and I have no complaints with anyone there. I appreciate everyone. More

by queenusa79
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

Oct 05, 2026

Seguin Chevrolet responded

It’s great to hear your second service visit was another positive one! We appreciate your continued trust and are glad our team made you feel welcome. - Jeremy Sims, General Manager

September 16, 2026

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The dealership is still family owned, and operates that way. Could not be more satisfied More

by MIKEMIKELEVYAUSTIN
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

Sep 22, 2026

Seguin Chevrolet responded

We’re proud to still be family owned and to treat our customers that way. Glad you couldn’t be more satisfied! - Jeremy Sims, General Manager

September 15, 2026

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I will not buy a new or used vehicle from this dealership, or parts from seguin Chevrolet again. Thank you More

by Richardmorera67
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Sep 22, 2026

Seguin Chevrolet responded

We’re sorry to hear we’ve lost your business, Richard. We’d appreciate the opportunity to better understand what happened and address your concerns. Please contact me directly so I can learn more details about your situation. - Jeremy Sims, General Manager

Sep 25, 2026

Richardmorera67 responded

1. Transmission went out. 2.bought a rebuilt Transmission from seguin Chevrolet with a new converter Transmission went out,was told they rebuilt Transmission installed a rebuilt converter, Transmission still garbage, try and call who ever answers the phone transfers the call to a phone no one answers, meanwhile this is the 3rd attempt to install a transmission that Chevrolet makes ,truck is still sitting on your parking lot, costing me 200.00 a month for it to sit there. So that makes 4 Transmissions for me, I thought Chevrolet trucks was better than that, total it's going on a 4 months without the truck. Witch is a 2013 Chevrolet Silverado 2500hd ltz 6.0 4x4 not a 5.3 with your papers indicate, don't know if that's the problem or not. Need my truck back working right, not some mechanic reprogramming my computer to fix the problem, And install my new converter that was paid for together with the transmission,

September 14, 2026

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Good experience, the employees are very helpful and nice, the coffee is great ?? So far I haven't had a problem and my truck now is working perfectly, thanks for the good service More

by YOLANDA-1414
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

Sep 22, 2026

Seguin Chevrolet responded

We’re glad you had a good experience with our team and that your truck is running perfectly, Yolanda. We appreciate your business! - Jeremy Sims, General Manager

September 04, 2026

Dealership Rating
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Gracie was great and kept in constant communication with me. My only complaint would be how long it took to get the parts in order to start the repairs. More

by Jnrgussett
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gracie Martinez

Sep 22, 2026

Seguin Chevrolet responded

We appreciate your patience while waiting for the necessary parts. We’re glad Gracie kept you informed throughout the process and provided a great experience. - Jeremy Sims, General Manager

September 02, 2026

Dealership Rating
Employee Rating

They let us know what was happening and they were very courteous. Very informative on what needed More

by EZZYB3L16
Recommend Dealer
Yes

Other Employees Tagged: Don't remember the lady name

Sep 22, 2026

Seguin Chevrolet responded

Keeping you informed throughout the process is important to us. We’re glad our team provided a courteous and helpful experience. - Jeremy Sims, General Manager

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