Michael Brown
Michael Brown at Seguin Chevrolet

Michael Brown

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

Contact Me
4.8
81 Reviews

Industry Experience

11 yrs, 4 mos

Languages Spoken

English English

4.8

81 Reviews

Write a Review

81 Reviews of Michael Brown

May 23, 2026

Dealership Rating
Employee Rating

I prefer not to I have no comments on my continuous experience with the dealership More

by florinpopa0
Recommend Dealer
No

Other Employees Tagged: Michael Brown

May 27, 2026

Seguin Chevrolet responded

I’m sorry to see your recent experiences with our dealership have not met your expectations. We value every customer relationship and understand how important consistent service and communication are. If there is anything specific you would like to discuss regarding your visits, I would welcome the opportunity to learn more. Feel free to reach out to me directly. - Jeremy Sims, General Manager

May 15, 2026

Dealership Rating
Employee Rating

Michael always does his best to make sure I have a loaner vehicle when needed and gets my issues resolved as quickly as possible. He is great at keeping me updated and replying to my messages. Best service I More

by leliee0326
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

May 18, 2026

Seguin Chevrolet responded

Thank you, Leliee, for the great review! I’m glad Michael continues to take great care of you by keeping you updated, responding quickly, and helping make sure you have a loaner vehicle when needed. It means a lot to hear this has been the best dealership service experience you’ve had. We truly appreciate your support. - Jeremy Sims, General Manager

May 12, 2026

Dealership Rating
Employee Rating

Professional, courteous. Waiting area and lobby always clean and decorated. Everything was explained and priced before they began maintenance. They answered all my questions More

by NBMDCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Howard, Diana Magana

May 13, 2026

Seguin Chevrolet responded

Thank you for the thoughtful review! I’m glad our team was professional and courteous, and that you felt informed throughout the process. It’s great to hear the cleanliness of the waiting area and lobby stood out as well. We appreciate you trusting us with your vehicle and taking the time to share your experience. - Jeremy Sims, General Manager

April 29, 2026

Dealership Rating
Employee Rating

Always friendly service on my 2022 Silverado. Top notch people working there from the service, sales, and receptionist. More

by CHESTERTREES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gracie Martinez

May 01, 2026

Seguin Chevrolet responded

Thank you for the great review! I’m glad you continue to receive friendly service on your Silverado and that our team across service, sales, and reception has made a strong impression. We appreciate your continued trust in Seguin Chevrolet. - Jeremy Sims, General Manager

April 08, 2026

Dealership Rating
Employee Rating

Everything went smooth. Appointment and oil change service. Only issue was when a part was ordered for my vehicle I was never notified . More

by justin.heiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Magana

Apr 13, 2026

Seguin Chevrolet responded

Thank you for the review, Justin. I’m glad your appointment and oil change went smoothly, but I’m sorry you weren’t notified about the part that was ordered. That’s something we should be better about, and I appreciate you pointing it out. - Jeremy Sims, General Manager

April 07, 2026

Dealership Rating
Employee Rating

Good service friendly smile Good feed back in when my part was gonna be in More

by jwallace10
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

Apr 07, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad you received good service, a friendly experience, and clear updates on when your part would arrive. We appreciate you sharing your feedback. - Jeremy Sims, General Manager

April 06, 2026

Dealership Rating
Employee Rating

I have responded to this query several times. My answer remains the same Michael is great More

by MIKE@MIKELEVYAUSTIN.COM
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

Apr 07, 2026

Seguin Chevrolet responded

Thank you, Mike! We appreciate you taking the time to respond and for consistently recognizing Michael. We’re glad he continues to take great care of you. - Jeremy Sims, General Manager

April 06, 2026

Dealership Rating
Employee Rating

When scheduling the drop off did not have a problem with it. The service for problem was find and repair was good. Then when they drop off the vehicle at my job place was great. More

by llkotara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad scheduling was easy, the repair was handled well, and that the drop-off at your workplace made things even more convenient. We appreciate you sharing your experience. - Jeremy Sims, General Manager

April 03, 2026

Dealership Rating
Employee Rating

Seguin Chevrolet staff represents the values of it ownership. Wonderful people I am very grateful customer More

by MIKE@MIKELEVYAUSTIN.COM
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

Apr 06, 2026

Seguin Chevrolet responded

Thank you, Mike! I really appreciate your kind words about our team and what we represent. It means a lot to have your support, and we’re grateful to have you as a customer. - Jeremy Sims, General Manager

April 01, 2026

Dealership Rating
Employee Rating

We took our vehicle in to get a recall fixed in it. It was a very productive service. The place was packed with people getting their vehicles serviced but, even though they were busy we were impressed More

by jarrepillado51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad we were able to take care of your recall quickly, even with how busy things were. It’s great to hear you didn’t have to go elsewhere and that the experience was a positive one. We appreciate you choosing Seguin Chevrolet. - Jeremy Sims, General Manager

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