"Greg and the team at Mike Burch Ford were great to work
with. They made the entire process smooth, straightforward, and stress-free. This was by far the easiest vehicle-buying experience I've had, and I tr
with. They made the entire process smooth, straightforward, and stress-free. This was by far the easiest vehicle-buying experience I've had, and I truly appreciate their professionalism and excellent customer service. I would highly recommend them to anyone looking for a new vehicle."
More
by eric floyd
Jun 15, 2026 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Did an amazing job working with me to get me what I
wanted and needed, would highly recommend him, and this dealership.
wanted and needed, would highly recommend him, and this dealership.
More
by scott.simmington
Jun 15, 2026 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
All paperwork regarding vehicle registration submitted
was unacceptable and rejected including tag transfers mileage verification and vin documentation. Only 1 key fob was supplied and no code for the key
was unacceptable and rejected including tag transfers mileage verification and vin documentation. Only 1 key fob was supplied and no code for the keyless entry. I was told to go to a dealership and have them retrieve the code. That dealership told me if I had both fobs the vehicle would show me the code. I had to pay over 400$ for a new fob and code to the truck I thought I bought this from a dealership I guess I was mistaken
More
by brierrock
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Burch
Jun 04, 2026 -
Mike Burch Ford Blackshear responded
Thank you for your feedback.
We have reviewed this transaction in detail. Our title clerk has confirmed multiple follow-ups with the tag office, including a supervisor, and was advised that all required paperwork was submitted correctly on our end. The only outstanding item identified was the tag transfer form, which has since been completed and provided to you. At no point during the transaction was it communicated that the tag would be transferred, which is necessary information for us to prepare the correct documentation at the time of sale.
Regarding the key fob concern, not all trade-in vehicles are received with two working fobs. In this case, only one was available at the time of sale. While this is sometimes unavoidable with used inventory, we have already made process improvements to address this moving forward, including new capability to provide a second key for future used-vehicle purchases when needed. Additionally, a reimbursement check has been issued and mailed to assist with the cost you incurred for obtaining a replacement key and programming.
We remain committed to transparency and continuous improvement in our processes, and we appreciate your business.
Jun 03, 2026 -
brierrock responded
No excuses this was a dealer error cause my opinion lazy or lack of experience by the title and finance persons
Jun 08, 2026 -
brierrock responded
Nonsense. The dealer new darn well my prior truck was totaled in Mershon the previous day and I had ALL my paperwork work including my license plate with me when I came in Your finance person told me I had to make all the applications to the motor vehicle agency in Florida. Shortly after I call again and I was told for me to get the original title I had to contact the lender which I did. Your transfer was of no help as the finance company became an advocate for me in obtaining help in Florida to which I had to give power of attorney and that person went to the Florida tax assessors office And signed ALL those documents on my behalf.
On top of all this you sold me a vehicle with different locks 1-keyless entry. No access code. no second key necessary to retrieve the code from the truck. And the found that the tie downs in the bed were keyed and no keys were supplied those had to be duplicated in order for me to put in a bedliner. Your check while it will help very little will never compensate me for the hours I spent on the phone with Lee county. The finance company you the dealership here and the dealership that sold me the vehicle. The locksmith. The person in Florida the lawyer that help me with the power of attorney documents whom ALL required multiple calls do to the time constraints placed on me by your temporary tag. I clearly explained on my review you would try to clear yourselves but there are no excuses for this Nice try but no.
Great service from Shelby and smooth transaction No
hassles and quick turn around allowed me to get back on the road home. Vehicle was great too.
hassles and quick turn around allowed me to get back on the road home. Vehicle was great too.
More
by Randy
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Burch
May 26, 2026 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Very good.
All the people in the dealership were very nice,kind and helpful. I would buy from this dealership again. I have also told family and friends about t
All the people in the dealership were very nice,kind and helpful. I would buy from this dealership again. I have also told family and friends about them.
More
by BDIXON_31545
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Burch
May 20, 2026 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Mr Burch made my purchase quick and easy .
Delivered the truck to my house 4 hours away !
Delivered the truck to my house 4 hours away !
More
by Rozellconstructionllc
Verified Customer
Verified Customer
May 14, 2026 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Honest, fair, great trade value and great car prices.
No haggling. I accepted their first offer
No haggling. I accepted their first offer
More
by solfarming
Other Employees Tagged:
Greg White
, Sales manager Shannon
May 11, 2026 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Shelby was a great sales lady to work with, she
understood our wants and needs. Very respectful and made the buying process easy.
understood our wants and needs. Very respectful and made the buying process easy.
More
by jenmcfarland8505
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Burch
May 05, 2026 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
I’ve always liked Mike Burch Ford for my service and now
I love the valet service
I love the valet service
More
by davidtrent
Verified Customer
Verified Customer
Service Price Transparency
Apr 27, 2026 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Everything was great best car buying experience ever Cole
West was the best salesman two thumbs up
West was the best salesman two thumbs up
More
by btw_and214
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Burch
Apr 27, 2026 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Dealer Reviews
Cars for Sale
Dealer Log In
