Fast and easy service.
Didn’t have to wait a month for parts. Fair price
Didn’t have to wait a month for parts. Fair price
More
by ted
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2023 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Excellent customer service during and after sale.
Very professional and courteous
Would recommend them to other
Very professional and courteous
Would recommend them to other
More
by jimbo
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Michael Jarrell
Nov 27, 2023 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Great place for oil change Nice waiting area Didn't have
to wait very long for service
to wait very long for service
More
by LANA0078
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Burch
Nov 16, 2023 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Wanna give a big shout out to Mike Burch Ford service
department for screwing up on my explorer AGAIN! I had an appointment scheduled 2 weeks ago for a warranty repair on a converter. Dropped the car off
department for screwing up on my explorer AGAIN! I had an appointment scheduled 2 weeks ago for a warranty repair on a converter. Dropped the car off at 8am this morning at the dealership and I was supposed to get a call when it was completed. No call ever came,…all day long! I decided to show up at 4 and my phone rang. It was the service department. I didn’t answer because I just pulled up in the parking lot. I walk in and got ignored for the first couple of minutes. Then the guy who books the appointments finally tells me, “on yours, the tech dropped the ball and wasn’t able to get to it today.” I about lost it y’all, because this same service department did the same thing a few weeks ago when I was buying the vehicle. It needed a sensor fixed and sat here all day without being touched after an appointment was made just like it did today. By chance, someone in charge, by the last name of Burch, happened to come by and heard the issue and is making the tech stay late to make the repair while I sit here for two hours waiting.
DO NOT…I repeat…DO NOT take your vehicle to this joke show for service.
More
by xdmastr77
Service Price Transparency
Other Employees Tagged:
Michael Jarrell, William Walker
Nov 16, 2023 -
Mike Burch Ford Blackshear responded
We’re truly sorry to hear about your negative experience. Though the vehicle was not purchased here, once it was brought to our attention, we were able to assign the work to a technician to promptly resolve. But, we can understand your frustration. Necessary steps have been taken to ensure this kind of oversight does not happen again. We value your feedback and seek to provide the utmost level of service for all our customers.
Nov 27, 2023 -
xdmastr77 responded
To add to this clown show, I’ve been having intermittent electrical issues since I got my vehicle back from Mike Burch Ford. It finally shut down on me today on the way to the dealership to get it checked out. So, how about the battery cover and retaining plastic screws that hold the trim around the battery we’re just sitting under the hood unsecured. The positive battery cable was also left loose, which was what was causing the electrical issues. Wish I could post videos and pics of the electrical issues, loose parts and the vehicle shutting off, but I assure you, I have it all. I’ll be sending it to Ford..
Couldn’t ask for a better salesman.
He will definitely have my business going forward.
He will definitely have my business going forward.
More
by jrunyon492
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bart Duncan
, Michael Jarrell, Joey Lee, William Walker
Nov 16, 2023 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Always the best customer service at Mike Burch Ford.
Never had a bad experience doing business with them.
Never had a bad experience doing business with them.
More
by myronanderson75
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Michael Jarrell, William Walker
Nov 16, 2023 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Oil change and drain plug was not tight.
Oil leaked out on garage floor. Lucky I saw it or that might have been an expensive oil change.
Oil leaked out on garage floor. Lucky I saw it or that might have been an expensive oil change.
More
by MUDFISH12260
Verified Customer
Verified Customer
Service Price Transparency
Nov 09, 2023 -
Mike Burch Ford Blackshear responded
We’re very sorry to hear about your negative experience. Our Service Manager, Michael Burch, will be reaching out to you shortly. If you prefer, you can also call in and ask to speak with him at at (912) 449-4446. We value your feedback and seek to provide the utmost level of service for all our customers.
Always good and prompt service.
Commutate with me on any problem they see that needs attention. Makes the repairs and on the spot.
Commutate with me on any problem they see that needs attention. Makes the repairs and on the spot.
More
by eddieguy95
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Chris Jarrell
, Michael Jarrell, David Sweat, William Walker
Nov 08, 2023 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Great and fast service.
Friendly staff and very knowledgeable. Always a pleasure to deal with.
Friendly staff and very knowledgeable. Always a pleasure to deal with.
More
by jbazc23
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Michael Jarrell, William Walker
Nov 08, 2023 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Great bunch of people !
! Have always loved the grandparents of the owner thank you very much
! Have always loved the grandparents of the owner thank you very much
More
by Pam Hitchner
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Michael Jarrell, William Walker
Nov 08, 2023 -
Mike Burch Ford Blackshear responded
Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and to learn about our hard-working team and the top-shelf service we strive to provide!
Dealer Reviews
Cars for Sale
Dealer Log In
