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Michael Caccese
Michael Caccese at Otto Cadillac

Michael Caccese

Sales Consultant

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
5.0
245 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

Specialties & Trainings

Cadillac Certified Sales Consultant

Employee Video

5.0

245 Reviews

Write a Review

245 Reviews of Michael Caccese

May 11, 2026

Dealership Rating
Employee Rating

I wanted to do business with Otto, I’m disappointed the price went up so much compared to the first vehicle I put a deposit on, but I understand why. More

by jfm1241
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Bussinger

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May 11, 2026

Otto Cadillac responded

Thank you for your understanding and patience. We hope to earn your business in the future. Let us know if you have any further questions or concerns. We are here to help! - The Otto Cadillac Team

May 05, 2026

Dealership Rating
Employee Rating

I had a stress free experience and everyone was very personable and kind! I love my car! More

by traceynewell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Bussinger

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May 05, 2026

Otto Cadillac responded

Thank you for taking the time to review Otto Cadillac! It really means a lot to hear that you're happy.

April 29, 2026

Dealership Rating
Employee Rating

Great dealership to work with! Purchased our 2nd vehicle last week. Everyone is so friendly and welcoming from the front desk, sales, finance, and service department. More

by Sandib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Bill McLean, Ryan Bussinger

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Apr 30, 2026

Otto Cadillac responded

Thank you so much for the feedback, Sandib! We wish you many safe and happy miles in your new vehicle. -The Otto Cadillac Team

April 18, 2026

Dealership Rating
Employee Rating

Mike and his team are a pleasure to work with . He just makes the process easy More

by mike@turnkeyws.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Ryan Bussinger

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Apr 20, 2026

Otto Cadillac responded

Mike, your kind review warms our hearts! Thank you from the Otto Cadillac Team.

March 31, 2026

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Employee Rating

Service is always correct and very welcoming. The service advisors always explain the repair. Great service! More

by shyron28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill McLean, Amber Young

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Apr 01, 2026

Otto Cadillac responded

Thank you for your thoughtful review! We're glad you feel confident in our team’s care. We'll see you next time, here at Otto Cadillac!

March 12, 2026

Dealership Rating
Employee Rating

Beautiful Dealership everybody was very friendly salesman. Mike very professional. I’m very happy with my new Cadillac. More

by edwardbrose123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Bussinger

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Mar 13, 2026

Otto Cadillac responded

Hi Edward, congratulations on your new Cadillac! We're so glad Mike and our team made the experience so positive. Thank you for choosing Otto Cadillac!

February 27, 2026

Dealership Rating
Employee Rating

Everyone we had helping us with our purchase has been very helpful and easy to work with . More

by jhdewitt3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Ryan Bussinger

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Mar 02, 2026

Otto Cadillac responded

We are so happy that our Otto Cadillac team delivered an excellent experience. Thank you for your kind words!

February 10, 2026

Dealership Rating
Employee Rating

Customer service was great very informative about my purchase and went above the job of getting what I really wanted. More

by cletis_hogue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Ryan Bussinger, Anthony Betor

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Feb 11, 2026

Otto Cadillac responded

We're glad to hear that our customer service team could assist you effectively! It seems there might be a mix-up with the rating, given your positive feedback. If you could update it, we'd greatly appreciate it. Thanks for choosing us, and we look forward to serving you again! - Ian Maher - General Sales Manager - 518-869-5000

January 17, 2026

Dealership Rating
Employee Rating

Thanks Ian and Mike for Making the experience easy and painless . We appreciate the professional courtesy More

by ben@bamauto.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Ryan Bussinger

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Jan 19, 2026

Otto Cadillac responded

Thank you for choosing Otto Cadillac and for sharing your experience with Ian and Mike. We wish you safe travels ahead, Ben!

January 02, 2026

Dealership Rating
Employee Rating

The entire sales team was great to work with. A professional experience. Have bought several cars with Michael and OTTO. More

by jkenned6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Ryan Bussinger , Bill in service is great

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Jan 05, 2026

Otto Cadillac responded

Thank you for your continued support and kind words! We will be sure to pass along your praise to Michael and the team. -Otto Cadillac

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