Michael Caccese

Michael was great . . .got a lot of confidence with hm as ir was my first time working with him! Also Declan-she did s great job laying out the process for us! Overall . .got a lot of confidence with hm as ir was my first time working with him! Also Declan-she did s great job laying out the process for us! Overall, this experience deepened my appreciation of Otto as my go-to Cadillac dealer. Then there's the car . . .my 2027 Cadilla Optiq. Was already driving a Lyriq for three years, which I loved. But this car is even more amazing, if that's even possible! Great experiencd-I'm a fan! Great sales team wih Michael and Declan, great product with the '27 Optiq, and great legacy automaker in Cadillac! The experience is building brand loyalty with me each and every day! More

by MKZmadman Verified Customer Verified Customer

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Smooth sailing. Thx. I do not recall working with Declan Cohen. Please provide additional info. Thx. I do not recall working with Declan Cohen. Please provide additional info. More

by david.brigham Verified Customer Verified Customer

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Michael was neither good or bad because we went in directly knowing what we wanted and bought it immediately. However, Lynn was amazing, she was very personable and took care of everything, she is a r directly knowing what we wanted and bought it immediately. However, Lynn was amazing, she was very personable and took care of everything, she is a real detail oriented and reliable part of your team. More

by mwlibrarian Verified Customer Verified Customer

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Otto does a good job with sales and service and I recommend them to everyone I know. recommend them to everyone I know. More

by mslevin Verified Customer Verified Customer

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No pressure sales, Mike was great to do business with, the entire team was fantastic. Enjoyed the experience. the entire team was fantastic. Enjoyed the experience. More

by marm819 Verified Customer Verified Customer

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When buying a luxury car like a Cadillac, I expect to be treated in a luxury manner, which is exactly what Mike and the entire Otto team did. treated in a luxury manner, which is exactly what Mike and the entire Otto team did. More

by mjoconnor0803 Verified Customer Verified Customer

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Hospitable, prepared, professional . Everyone was welcoming and polite. We feel we got a reasonable deal for a very good car Everyone was welcoming and polite. We feel we got a reasonable deal for a very good car More

by vinnymoon1201 Verified Customer Verified Customer

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everyone was friendly and knowledgeable. they answered all questions.i would give 5 stars to everyone i spoke with. they answered all questions.i would give 5 stars to everyone i spoke with. More

by gilcarey626 Verified Customer Verified Customer

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Had a great experience finding a car that fit both my wife and my needs. Mike worked well with the two of us to make sure we were comfortable and pleased with our purchase. wife and my needs. Mike worked well with the two of us to make sure we were comfortable and pleased with our purchase. More

by jonlday Verified Customer Verified Customer

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This is our third lease with Otto… Very satisfied with the service team… Would recommend… the service team… Would recommend… More

by cpucci5895 Verified Customer Verified Customer

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