Michael Calmeyn | Page 13

Easy and very professional staff. Mike is a really good salesman that I've purchased from 4 times. Mike is a really good salesman that I've purchased from 4 times. More

by TRMRACING Verified Customer Verified Customer

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Great people all around. Service bill and Paul are very nice. Sale person Mike c. Is also ver nice. Service bill and Paul are very nice. Sale person Mike c. Is also ver nice. More

by JIMZ141 Verified Customer Verified Customer

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Will never purchase from this dealership again. Placed deposit on a new car on 1/12/22. At that time I agreed and paid for them to deliver the car to us on a trailer. Was told that they would rush every deposit on a new car on 1/12/22. At that time I agreed and paid for them to deliver the car to us on a trailer. Was told that they would rush everything, as they had done this hundreds of times and had it down pat. It is now 1/26/22, and our vehicle was just delivered today, despite them having signed documents and my check a week ago. Was given multiple excuses as to why delivery was taking so long, but all bogus in my opinion. Used a snow storm as an excuse this week, even though the car should have been delivered last week. Tried blaming it on me as I had tried to cancel the deal last week, but between the time I had the phone call with the salesman to cancel on Thursday 1/20/22 at 6:48 pm and the time I agreed to continue with the deal on Friday 1/21/22 at 8:15 am, there was no way that my decision had any impact on the delivery. It was a 12 hour period and it occurred during a time when everyone was closed already. Tried cancelling again on Monday 1/24/22, which I was told by Michael our salesman that they would do whatever I wanted to do. Later that day, ay 4:58 pm, I had a phone call with our salesman and Frank the GM, and I have never been involved in such a disrespectful phone call. The GM was yelling at e so loudly, that my employees came to my office to make sure everything was OK as I had them on speaker. He would not let me speak and I finally had to tell him that if he didn't calm down, we would not be continuing the conversation. Despite the salesman telling me I could cancel, Frank the GM would not let me, which is probably against some sort of statute since I believe you have so many days to cancel a deal. Kept telling me I was getting a great deal. I paid MSRP...how is that a great deal. Then tried guilting me into telling me that they could get $10K over MSRP if they wanted to. I asked them why in the world would they be selling me a car at MSRP if they could get $10K over MSRP for it, and then their tune changed to "well we do get $10K over MSRP for some vehicles. So now they are lying to me. Just not a good experience. I have never been talked to on the phone, the way Frank the GM did that day. I will never consider Ettleson Buick for another car purchase, EVER. In fact, I would not recommend them to anyone. If you do purchase there, good luck if Michael is your salesman, or you have to speak with Frank, the GM. I hope they treat you with more respect than I was. More

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Mike Calmeyn was Very helpful and professional with the purchase of my Cadillac xT5. Luis Explaineded everything on my Cadillac so I understood process could understand. purchase of my Cadillac xT5. Luis Explaineded everything on my Cadillac so I understood process could understand. More

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I had an excellent experience with both Louis and Mike C. Very well done!!!! Both the purchase and detailed explanation were simple yet very thorough. Very well done!!!! Both the purchase and detailed explanation were simple yet very thorough. More

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Mike calemyn was an excellent salesmen and got me the perfect car for me. Luis did an amazing job explaining the features on myself New encore perfect car for me. Luis did an amazing job explaining the features on myself New encore More

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Respectful They try work with you and help you. Great car purchasing experience thanks to Michael Calmeyn and Frank Amadeo. Michael made it easy. He was extremely knowledgeable and welcoming. They a Great car purchasing experience thanks to Michael Calmeyn and Frank Amadeo. Michael made it easy. He was extremely knowledgeable and welcoming. They also have a great service department! The staff are friendly, and provide good customer service. The waiting area is really nice, with both a general area and one blocked off as a quiet space where you can easily work from, including free WiFi and comfy chairs. They also offer complementary water and coffee. More

by IHAB1 Verified Customer Verified Customer

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Proud Buick owner I love my Buick I have never owned a Buick before. I would not hesitate to buy another one if I could from Ettleson in Hodgkins Mike Calmeyn was very I love my Buick I have never owned a Buick before. I would not hesitate to buy another one if I could from Ettleson in Hodgkins Mike Calmeyn was very patient in waiting on us. He was very knowledgeable and answered all my questions. And the technicians that took the time to show us how all the gadget in the car works was so patient and friendly I’m sorry I cannot remember their names but a pretty young lady and a man that love Gene Autry. ( you know who you are) thank you! But yes if you need a knew car I would sent you to Hodgkins Ettleson Cadillac More

by Di Verified Customer Verified Customer

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Great pricing Great service I just leased a car from Ettelson the best deal ever great Sales agent great service highly recommend them. Love my new car thanks to all I just leased a car from Ettelson the best deal ever great Sales agent great service highly recommend them. Love my new car thanks to all More

by DMITTELSTAEDT0 Verified Customer Verified Customer

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Great Experience When I walked into this dealership everyone was friendly. They took care of me and I got the best price for the car I wanted:) When I walked into this dealership everyone was friendly. They took care of me and I got the best price for the car I wanted:) More

by USSMONTROSEAPA212 Verified Customer Verified Customer

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