Michael Calmeyn | Page 15

Purchase new car as well as service for vs2000 Great to work with painless negations love the car steered us in the right direction regarding price options etc worked a good deal for us with the re Great to work with painless negations love the car steered us in the right direction regarding price options etc worked a good deal for us with the rebates and trade in. More

by Denise Verified Customer Verified Customer

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Great salemen. Low key and positive. Knowledgeable. Great dealership experience. One reason I bought there is past experience with Service Dept. Salesman was knowledgeable and helpful througout the ap Great dealership experience. One reason I bought there is past experience with Service Dept. Salesman was knowledgeable and helpful througout the appointment. The rest of the staff was professional. More

by THOMASRBUMP Verified Customer Verified Customer

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Great service Aways professional and courteous. I like have coupons and mail in certificates to use towards services. Keep up the good work. I'm certain I'll be Aways professional and courteous. I like have coupons and mail in certificates to use towards services. Keep up the good work. I'm certain I'll be back. More

by RHONDA1202 Verified Customer Verified Customer

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Good honest customer interaction. Good people to deal with. Mike knows his product and worked to make sure we were happy with entire process. This is the 3rd car we have bought from hi Good people to deal with. Mike knows his product and worked to make sure we were happy with entire process. This is the 3rd car we have bought from him More

by TRMRACING Verified Customer Verified Customer

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The best experience I have ever had buying a car I found the GMC Acadia online at Ettleson’s. I live in central Wisconsin and it’s a 4 1/2 hour drive to get there. They were friendly and helpful wit I found the GMC Acadia online at Ettleson’s. I live in central Wisconsin and it’s a 4 1/2 hour drive to get there. They were friendly and helpful with bringing the vehicle inside for us to look at. We stayed the night and went back in the morning to finish up the paperwork and go over the vehicle. They gave me what I wanted for my trade and fixed some issues with the new car. I’m very happy with the outcome of this purchase. Love the car and I will be back for any future purchases that I make. More

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Worst customer service ever!!! I arrived at the dealership already knowing the numbers for the vehicle I was buying. All this was negotiated before I arrived as well as the trade in I arrived at the dealership already knowing the numbers for the vehicle I was buying. All this was negotiated before I arrived as well as the trade in value for my vehicle. I was the only person in the dealership as I came at noon during the week but still had to wait three hours to get into the finance office. It’s sad that so many employees there saw me for such a long time and were telling me that the finance manager doing my paperwork is the worst at his job and that’s why I have been waiting so long. After buying my vehicle, I made four attempts to contact my sales person and never received a callback. It took three more times of calling to receive a call back from the finance department. My vehicle was registered with the wrong plates. My certified vehicle came with only one key. It is missing the headphones for the DVD system. It is also missing the remote control for the DVD system. I have three kids and the DVD system is a must so after a while I had to buy them myself just so we can use the dam thing. Key and fob cost me $300 alone. Headphones were $125 and remote was $100. My payoff was sent in wrong and I owe $165. This is a total of $690. So much for a good deal. My so-called ten-day pay off took four weeks. Therefore the pay off is wrong and I still have a balance. When I told the finance manager about the issues with the key and the DVD system he advised me that he spoke to the salesman and I will be taken care of. It has been six weeks and I still haven’t heard from anybody. I was also told they couldn’t give me any more money for my trade-in because it could not be certified. I traded in a 2017 Tahoe with only 17,000 miles and it is now on your website as a certified vehicle. Lies after lies after lies! More

by Kaiden Verified Customer Verified Customer

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Oil change The last Service manager was professional and friendly. But then , they all are - some better than others. Service done in a timely manner. Love t The last Service manager was professional and friendly. But then , they all are - some better than others. Service done in a timely manner. Love the car wash, but would appreciate a wipe down. More

by jagill Verified Customer Verified Customer

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Best car buying experience! Bought my first car at Ettleson, which can be very daunting. Luckily I worked with the dream team: Tony Nomellini the used car manager, Mike Calmeyn t Bought my first car at Ettleson, which can be very daunting. Luckily I worked with the dream team: Tony Nomellini the used car manager, Mike Calmeyn the sales specialist, Maris the product specialist, and Al Cieniuch the finance wizard. All worked with care, diligence, and efficiency to find the perfect car for me, but more importantly made sure I was happy with the purchase. Thank you Ettleson Team for making the memory of my first car purchase one with pure happiness and joy. More

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Excellent customer service We came to this dealer based on past experienced buying a used car. This time it was a new car and we were very pleased with the outcome. Mike was a g We came to this dealer based on past experienced buying a used car. This time it was a new car and we were very pleased with the outcome. Mike was a great representative of the dealership during the process. Their thorough explanation of the features in the vehicle couldn't have been better. More

by jpmoore8370 Verified Customer Verified Customer

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Regular oil change Anthony was awesome! Friendly, professional, and knowledgeable. Hope to work with him again. I’d recommend him and Ettleson to my friends and family w Anthony was awesome! Friendly, professional, and knowledgeable. Hope to work with him again. I’d recommend him and Ettleson to my friends and family with no hesitation. More

by Charm1212 Verified Customer Verified Customer

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