Michael Cartelli
Michael Cartelli at Gettel Toyota of Charlotte County

Michael Cartelli | Page 17

Assistant Service Manager

Gettel Toyota of Charlotte County

1605 Tamiami Trail
Punta Gorda, FL 33950

Contact Me
4.4
284 Reviews

Dealership Experience

10 yrs, 1 mo

Industry Experience

36 yrs, 9 mos

Specialties & Trainings

Gold and Platinum cerified

4.4

284 Reviews

Write a Review

284 Reviews of Michael Cartelli

January 11, 2023

Dealership Rating
Employee Rating

Tires pressure alarm all 4 next morning. Maintenance required alarm next day from not resetting oil change. xxx More

by JOSMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 11, 2023

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your recent experience. We are sorry to hear about the tire pressure alarm. We apologize for the incovenience and thank you for letting us know. It will be addressed with the technician that worked on your vehicle.

January 08, 2023

Dealership Rating
Employee Rating

Service is fine, and I was very disappointed in the sales people and sales management More

by JOEK46WORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 09, 2023

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us. We are sorry to hear that your experience with our sales team wasn't a good one. Thank you for letting us know.

January 08, 2023

Dealership Rating
Employee Rating

Ryan was efficient, profess and affable. Good, quick service. I usually get in right away when scheduling service. Sometimes, services and/or products are inappropriately recommended, or ot More

by chip.ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOHN TREMBLAY , Ryan Twogood

Jan 09, 2023

Gettel Toyota of Charlotte County responded

Thank you for your loyal buisness and for taking the time to rate your recent visit. You comments regarding our recommendations have been shared with our management team. Thank you for letting us know.

December 27, 2022

Dealership Rating
Employee Rating

Follow through, returning calls etc. was spotty at best. The time it took to write up the co tract was horrendous. I finally asked them to email it to me, and left. The transaction was More

by troyzdog
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lumpkin

Dec 28, 2022

Gettel Toyota of Charlotte County responded

Thank you for your business.. We apologize for our poor communication and the length of your wait time. We assure you that your comments have been sent to our executive management team to address.

December 27, 2022

Dealership Rating
Employee Rating

Service at this location has always been wonderful! I plan on taking my car there in the future More

by Nlncplnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOHN TREMBLAY , Cameron Leitl, Scott Proeun, Keith Sanders, Thomas Swaney, Ryan Twogood

Dec 28, 2022

Gettel Toyota of Charlotte County responded

Thank you for your loyal business and for taking the time to rate your experience.

December 27, 2022

Dealership Rating
Employee Rating

Excellent work , good communication, very helpful and caring person ,I strongly recommend, Happy with results More

by capehobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOHN TREMBLAY , Cameron Leitl, Scott Proeun, Keith Sanders, Thomas Swaney, Ryan Twogood

Dec 28, 2022

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

December 25, 2022

Dealership Rating
Employee Rating

Was left sitting in waiting room for 2 hrs for tire change and oil change. Had appt. Agt had left the building without notifying me. Not happy More

by GRAYG1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 26, 2022

Gettel Toyota of Charlotte County responded

Thank you for servicing your vehicle with us and for taking the time to rate your experience. We apologize for the long wait time and that your service advisor left without notifying you. Thank you for bringing these concerns to our attention. They will be addressed.

December 20, 2022

Dealership Rating
Employee Rating

It looks like Chris the mechanic don’t know how much psi goes in a tire, it’s 33psi not 39psi, i’m very bad at your dealership very bad!… More

by ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 20, 2022

ben responded

Very bad! Dealership!…

December 18, 2022

Dealership Rating
Employee Rating

Service is flawless, friendly, thorough, and quick. I’m extremely pleased with both Toyota and this dealership More

by jan.dorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2022

Gettel Toyota of Charlotte County responded

Jan, we thank you for your business and for taking the time to rate your recent visit to our service department.

Dec 18, 2022

jan.dorman responded

Thanks, see you soon!

December 15, 2022

Dealership Rating
Employee Rating

Micheal was very pleasant and helpful. Ubered us to a restaurant for breakfast. Service was done in a timely manner. More

by sjgreentoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2022

Gettel Toyota of Charlotte County responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience. We are glad that you used our UBER service.

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