Michael Chancy

The dealership was Amazing. We loved our Sales person Tori. They make you feel like family. Everyone was very friendly, our car was used but looked brand new. The price was pric We loved our Sales person Tori. They make you feel like family. Everyone was very friendly, our car was used but looked brand new. The price was priced to sell. We flew in all the way from Texas and would do it again! More

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Tori and Mike handled our needs with professionalism and integrity. Top notch people and a great experience overall! integrity. Top notch people and a great experience overall! More

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It was a pleasure working with Michael and the team at Dothan Toyota! Highly recommend them! I received a great deal on my 2018 4Runner TRD Pro, can’t say how super pleased I am. They will definitely s Dothan Toyota! Highly recommend them! I received a great deal on my 2018 4Runner TRD Pro, can’t say how super pleased I am. They will definitely save you time and money!! More

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Great experience- no pressure to buy or having to go into the “Manager’s office”. All aspects went smoothly. the “Manager’s office”. All aspects went smoothly. More

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Toyota has been really good to me. Our first new car was a Toyota in 1972. I’ve been going there since then. Thanks Toyota. Our first new car was a Toyota in 1972. I’ve been going there since then. Thanks Toyota. More

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I was hoping to be able to purchase a vehicle with low mileage at an affordable price. The sales team starting working on financing. I wasn't sure if they were going to be able to work with my budget. mileage at an affordable price. The sales team starting working on financing. I wasn't sure if they were going to be able to work with my budget. I left for lunch while they were working. When I didn't hear any news, I decided to go to another dealership. I received a call from the folks at Toyota and was told they had approval. I went back to Toyota and the sales team was determined to be able to sell me a vehicle. Their perseverance was what helped me purchase my Toyota. More

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My husband and I went to the dealership already knowing that we wanted a new Prius. Our salesman ended up being Michael Chancey. Not only was he knowledgeable enough to make our final decision a no brainer that we wanted a new Prius. Our salesman ended up being Michael Chancey. Not only was he knowledgeable enough to make our final decision a no brainer for us, he made our entire experience enjoyable. Never once did we feel pressured to spend more money than we were comfortable with. Michael was easy to work with and I honestly can't remember a time when either of us has laughed more with a salesperson anywhere! At one point someone passed by the office door and jokingly said we were having too much fun. They were really busy that evening so we had to wait a little longer than expected. That being said, Michael never left or made us feel neglected. He is an awesome salesman! We left Michael's office to finish the financial end with Steve Barry. Another great employee! Very friendly and incredibly helpful. Laid back and seemingly naturally happy, Steve never made us feel rushed even though it was late in the evening. These two gentlemen made our experience at Toyota of Dothan an outstanding one! A lasting impression that has ensured we will be back when my husband is ready for his new truck!! Thank you Michael and Steve!!! More

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Woodrow was with a customer when I arrived for our appointment. When he realized it would be more than 5-10 minutes to wrap up he brought Michael over to begin assisting us with looking at the vehicl appointment. When he realized it would be more than 5-10 minutes to wrap up he brought Michael over to begin assisting us with looking at the vehicles on the lot. March 2nd was a bitterly cold, windy day, but there was no feeling of being rushed by either Michael or Woodrow to "make a decision". Woodrow was very patient explaining the details on the car that I was unfamiliar with as well as going over the financial aspects. He also assisted with setting up and making sure the blue tooth function worked properly. I was very pleased with the financing that was worked out so that I would be able to afford to trade my 2008 Corolla for a 2013 model. Because of the lateness of closing the sale, I was unable to have my car detailed at that time. A few days later, I was offered a loaner to go take care of the tag transfer while my car was being detailed. The one thing I would suggest is that when a car is being detailed, offer the customer the choice of having the seats protected at the same time. I know that is an extra cost, but from what I recall, it wasn't too expensive. I would have gladly paid to have it done at that time. It's easier than making an appointment to come back. Everyone I encountered was pleasant, friendly and professional. Our family has purchased several vehicles from you and more than likely will continue to do so in the future. More

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Me and my boyfriend were only in for a minute to see Steve Barry about refinancing our vehicle! We were heading out the door when we saw the new redesigned Rav4. Ashley Givens helped us outside when our Steve Barry about refinancing our vehicle! We were heading out the door when we saw the new redesigned Rav4. Ashley Givens helped us outside when our friend Michael Chancy walked up to us and striked up a conversation about the Rav4. We explained to him that we were trying to cut back on our budget and that the new Rav4 would save us so much money in gas. We weren't there to purchase but it made sense after we saw the savings. After doing the math and numbers and finding out how upside down we were in my Ford Explorer that I only purchased there a year ago, I decided to check out the 2012 Toyota Camry LE and fell in love with it! With even more gas savings I knew it would be perfect for us! Michael Chancy did a fantastic job showing us the Camry and its benefits, his knowledge of the Toyota product line was superb! My boyfriend Jason worked there with Toyota too so when the 2 of them got together it was an awesome show!!!!!! Lol. Thanks Michael Chancy! He deserves major cudos!!!!!!!!!!!!!!! We both recommend Toyota and Toyota of Dothan family to all of our friends! This is our 3rd purchase there and we enjoy it everytime! Thanks again! - Kayla Smith & Jason Walsh More

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Michael Chancy has sold my Company, 2 Toyota Sienna Vans. I came there because my 1st thoughts would to be on the Toyota team. I felt safer this way and convinced my company to buy from Toyota of Dothan. We I came there because my 1st thoughts would to be on the Toyota team. I felt safer this way and convinced my company to buy from Toyota of Dothan. We have been very pleased with the vehicle's and have had great service. I was in the market for a new vehicle for my son, and knew I would go back to Toyota if ever was at this point. So I did and wouldn't have delt with anyone else but Michael Chancy. He took his time with us and was very patient in our decision making. Michael is a great salesman in my opinion, because he made me feel appreciated and treated us as if it was his primary concern to get us in the right vehicle for my son, and keeping us in a category of affordability. I'll use him again in the future if needed, and am considering leasing another one for my wife. So tell Michael to be ready, and I would greatly appreciate a better deal since now I'm advertising for Toyota and Michael Chancy, a good hearted salesman and won't take advantage of you. This is my feelings and thanks to all. More

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