Michael Chiofalo | Page 12

Fantastic purchase experience My wife and I just purchased an Outback, and it was easily one of the smoothest car buying experiences we have had. From the start it is clear they k My wife and I just purchased an Outback, and it was easily one of the smoothest car buying experiences we have had. From the start it is clear they know that buyers have access to all the pricing info, and that good customer service and people skills are what will separate them from other dealerships. Our salesman was Mike Chiofalo. He was very friendly and informative. Our interaction was more about Michael providing us information to make a good decision, not just trying to make a sale, and this a huge distinction. This car was for my wife, he focused his attention on specifically what she was looking for in a vehicle. She knew she wanted a Subaru for the safety and reputation, but wasn't sure of the model; at just under 5' tall, comfort behind the wheel can be a challenge. She test drove two models, then test drove two engine types until she settled on what she wanted. Through this, Michael patiently answered all questions, never rushing us, really making sure that the car we chose would be the best fit for my wife. We settled on the Outback, chose the trim level, selected a color and worked out the pricing. As I said, we came in with info, knew what a fair deal was, and they exceeded our expectations. At one point we met Steven Fulco, the sales manager, who seemed only to be interested in making sure we were comfortable with the process and how we were being taken care of. From start to delivery, they were great to work with. I can't recommend them enough. More

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Purchase of my new vehicle experience Michael was very helpful, knowledgeable and polite. He answered all my questions and when I picked up the car he took the time to show me everything. Michael was very helpful, knowledgeable and polite. He answered all my questions and when I picked up the car he took the time to show me everything. I would definitely recommend him. Thank you. More

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Great Experience No run around. Relaxed buying experience and friendly people.Never felt pressured and salesman was knowledgeable about all aspects of the car. Had the No run around. Relaxed buying experience and friendly people.Never felt pressured and salesman was knowledgeable about all aspects of the car. Had the same experience with the finance manager. More

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Great from start to finish!!! Walking into the dealership, I immediately felt welcomed and valued. I worked with Steve (general manager?) and Mike C. , my "salesman". I put that Walking into the dealership, I immediately felt welcomed and valued. I worked with Steve (general manager?) and Mike C. , my "salesman". I put that in quotes because even though I know selling is his job, I didn't feel like a project with the ultimate goal of him getting me to buy a car. He listened to what I wanted and ultimately I got what i came for, a brand new Subaru Forester at a price that I could live with and with a feeling of warmth that comes from a well established family owned business. Every person that I came into contact with was approachable and friendly (and actually seemed to enjoy their job and giving good service ) As a single woman, it is a daunting process, buying a new vehicle (especially after having had 5 Saturns where the pricing was the same no matter what dealership you went to in the tri-state area.) I could NOT be happier. I love my new Subaru and totally enjoyed the experience of purchasing it at Donaldson's Subaru of Sayville. More

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Outstanding service led to the purchase of a 2017 Forester Mike Chiofalo made our car buying experience seamless! From the very beginning Mike was willing to answer all of our questions without pressuring us Mike Chiofalo made our car buying experience seamless! From the very beginning Mike was willing to answer all of our questions without pressuring us for the sale. We found him to be knowledgeable, patient, and friendly. Mike was professional, yet at the same time treated us like a member of the family. We would not hesitate to recommend Mike Chiofalo and Donaldson's Subaru to any of our friends who are interested in purchasing a car! Keep up the good work, we will be back in the future! Joe and Carol Aviles More

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Most pleasant car buying experience to date Mike was honest, helpful, and easy to talk to. He worked with what I wanted in a vehicle and did everything he could to show me all of my options. T Mike was honest, helpful, and easy to talk to. He worked with what I wanted in a vehicle and did everything he could to show me all of my options. There was no pressure, and he did not rush me at all. He wanted to make sure I was completely satisfied before I made my decision. The experience was great and thanks to Mike I was able to get a great vehicle with zero hassle! Best experience I ever had purchasing a vehicle. More

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Wonderful experience Our salesman mike was knowledgeable and friendly he made our car buying experience a pleasure. I would highly recommend him and the dealership to any Our salesman mike was knowledgeable and friendly he made our car buying experience a pleasure. I would highly recommend him and the dealership to anyone looking to purchase a new or pre owned car.! More

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Incredible Service! Michael was very helpful, informative, and friendly. He made the whole process of getting into a new car simple and painless. I am very happy with the Michael was very helpful, informative, and friendly. He made the whole process of getting into a new car simple and painless. I am very happy with the service he provided and would easily recommend Donaldson's to anyone for their next car. More

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Bought my new Outback from Shane from California! Needed to buy a new car for my daughter moving to Long Island from Ca. Shane was easy to deal with and responded quickly to all my needs. Ended up o Needed to buy a new car for my daughter moving to Long Island from Ca. Shane was easy to deal with and responded quickly to all my needs. Ended up ordering a new car from the factory and it came in within 3 weeks. The sales team made my daughter's experience outstanding from the time she picked up they picked her up at the train station to when she drove the car off the lot. It is not easy buying a car from the other side of the country but Donaldson's made it easy. More

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2016 Subaru Forester We just purchased a 2016 Subaru Forester here and had a great experience. Michael C. was very friendly and professional through the process, and we ne We just purchased a 2016 Subaru Forester here and had a great experience. Michael C. was very friendly and professional through the process, and we never felt pressured into making any decision. We're very grateful for how easy and stress-free Donaldson's made it for us to buy our new car. We love our Forester, and would recommend this dealership to anyone interested in this car or Subarus in general. More

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