Michael Davis | Page 5

Nice people and helpful service Fast and courteous staff very helpful and friendly I thought I would have to wait a while but it took no time to get my car back! And I was on my lunc Fast and courteous staff very helpful and friendly I thought I would have to wait a while but it took no time to get my car back! And I was on my lunch break More

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They'll take good care of you . I never had to worry about going back because things not right. Mike's a straight shooter and it keeps you informed what's going on with your automobi I never had to worry about going back because things not right. Mike's a straight shooter and it keeps you informed what's going on with your automobile appreciate that. More

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Service repair Michael Davis was outstanding. All others very good! Michael Davis was friendly, looked at my car and called me before repairs. He was sure I got pick Michael Davis was outstanding. All others very good! Michael Davis was friendly, looked at my car and called me before repairs. He was sure I got picked up on time. Car wash was nice. More

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No hassle Trade in was a little low but the car had issues. As far as the employees all interactions were very pleasant and and highly professional. Trade in was a little low but the car had issues. As far as the employees all interactions were very pleasant and and highly professional. More

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Leaves alot to be desired! What happened to Massey? The quality of service was poor, compared to what I ‘d received in the past from Massey. Even my experience with Michael was less pleasant than what I The quality of service was poor, compared to what I ‘d received in the past from Massey. Even my experience with Michael was less pleasant than what I’d experienced in the past. After waiting 2hrs I expected to receive all requested services. I asked that my vehicle be washed along with my service and a piss poor job was done. Wheels and windows were still filthy from the past weeks rain. The body of the car may have been rinsed off at most. Dirt was still on the vehicle as well. I’ve yet to receive a return call from Michael about my complaint. More

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New Name - Same Bad Service You would think after spending over $70k dollars at a dealership that you would at least be treated average. Not the case here...the service techs hav You would think after spending over $70k dollars at a dealership that you would at least be treated average. Not the case here...the service techs have always been rude to put it mildly. I absolutely dread calling them to schedule my oil changes. The service tech always makes you feel like it’s a bother. So much so I don’t take advantage of my “FREE LIFETIME” car wash service because either my 2018 XT5’s (yes I bought 2 of them on the same day) come back dirtier than I delivered it to them because they use dirty rags or I’m always told how “Backed Up” they are. The ONLY reason I return to that Garland Cadilac (formally known as Massey Cadillac) is because Sewell Cadilac is too far from where I live. With that said I will not purchase another Cadilac in the future because unfortunately that is the closest dealer to me. Save yourself the headache DONT GO! More

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Service I went in because one of my lights turned on and I was scheduled within the next hour. Then I was given a loner car because it was going to take longe I went in because one of my lights turned on and I was scheduled within the next hour. Then I was given a loner car because it was going to take longer than expected. My vehicle was ready the next day and good to go. More

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Best I've experienced in Cadillac service I was very surprised when my Cadillac was disabled. The nearest location was Massey-Garland on 635 & Jupiter. They waited for me and had a loaner vehi I was very surprised when my Cadillac was disabled. The nearest location was Massey-Garland on 635 & Jupiter. They waited for me and had a loaner vehicle ready. I don't know what I would have done, if not for the concern service rep Michael Davis. Thank you. Carol Butler More

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Warranty service Had a engine problem.fluids leaking, called Michael, who gave us great service and took care of the problem right away, was a great experience for us, Had a engine problem.fluids leaking, called Michael, who gave us great service and took care of the problem right away, was a great experience for us, great Cadillac service. Thank you so much!!!! More

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Great services Great dealership, great service department. Special thank to Michael Davis for wonderful support as always . He is the best adviser I know. Regards, Great dealership, great service department. Special thank to Michael Davis for wonderful support as always . He is the best adviser I know. Regards, Tung Truong More

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