Michael DeGuida | Page 4

Overall pleasant shopping experience! After visiting with several other dealerships, some of which were only interested in trying to sell me something off the lot, others simply not compet After visiting with several other dealerships, some of which were only interested in trying to sell me something off the lot, others simply not competitive I worked with Phil Gersh. Our simple no nonsense approach with one another ultimately turned into a great deal for both Phil and myself ( and my wife) This is a win,win for everybody!!! More

by Teeshirtfrankie Verified Customer Verified Customer

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Purchased of new vehicles Shopped there number of times. Sales have always come through for my family. Had to work back n forth but the sales n dealership has always come throu Shopped there number of times. Sales have always come through for my family. Had to work back n forth but the sales n dealership has always come through More

by RAMBLE2100 Verified Customer Verified Customer

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Bying a new corolla hatchback as my second car I had really great experience with Faulkner Toyota and especially with Paul Mochalin who was very supportive, kind and helpful finding and bringing fo I had really great experience with Faulkner Toyota and especially with Paul Mochalin who was very supportive, kind and helpful finding and bringing for me a car I was looking for when this car is not widely present. All the buying experience was great, all the details clearly explained and great deal proposed. More

by AIO2000EX Verified Customer Verified Customer

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Not stressful We visited the dealership on two different days. They were very patient with us and did not pressure us to purchase a car on the first day. Everyone We visited the dealership on two different days. They were very patient with us and did not pressure us to purchase a car on the first day. Everyone at the dealership was very personable and pleasant. More

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Amazing experience! Everyone was amazing. Completely transparent and communicative. Very pleased! This experience exceeded expectations. They truly do right by customers Everyone was amazing. Completely transparent and communicative. Very pleased! This experience exceeded expectations. They truly do right by customers and are motivated by providing a positive experience. Thank you again to everyone! More

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Love this dealership.. Andrew in service is great, he's a pleasure to work with.. I keep coming back because of Sales team Alan Rhodes (I have had 3 purchases already) and M Andrew in service is great, he's a pleasure to work with.. I keep coming back because of Sales team Alan Rhodes (I have had 3 purchases already) and Mike Deguida was very helpful and will really work hard to make you happy.. More

by renee Verified Customer Verified Customer

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Eric is good at his job These people know what they're talking about. Faulkner came highly referred from people I've known and consequently I've had a terrific experience dea These people know what they're talking about. Faulkner came highly referred from people I've known and consequently I've had a terrific experience dealing with them. More

by RSORMILICH06 Verified Customer Verified Customer

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Amazing Experience! I met Smitty one day while beginning my search for my new vehicle. He listened to my concerns and understood that my budget was important due to my I met Smitty one day while beginning my search for my new vehicle. He listened to my concerns and understood that my budget was important due to my son leaving for college. He was patient, yet kept me in the loop while finding the perfect car to fit my needs and budget! Our families have purchased from Faulkner for many years, and this purchase proves again, why we keep coming back to them! I appreciate the time Smitty and Dawn took to get me the best price and rate! Loving my new, certified pre-owned Highlander!! More

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Gone down hill Looking to buy 2018 Toyota 4Runner TRD. Faulkner had the one I wanted and had been looking for, not a hard sale! Should have known better, when I con Looking to buy 2018 Toyota 4Runner TRD. Faulkner had the one I wanted and had been looking for, not a hard sale! Should have known better, when I contacted the dealership they sent me a price on a Tacoma not the 4RUNNER! Discussed upgrades I wanted, added to the vehicle ! After test drive parked next to my trade told salesman that I would want my wheels and tires off my trade. Swapping those for the ones already on 4RUNNER plus the original rims from the Tacoma Sport. Also swap out aluminum running boards for Predators. Asked for bull bar just like on Tacoma,salesman took pictures so he could order properly. upgraded the grill and mentioned vent visors ( we agree to differ here) he claims I didn’t! States he didn’t even know what they were until I emailed him a couple of times ( because of no response) when I noticed they were not listed on upgrade sheet.Basically it took 2 weeks to get Toyota upgrade parts! Bull bar also installed in that time frame minus fog lights on bar! When asked salesman said we’lL work on those two things, then said he would pay for visors out of his own pocket, and asked me if it would be alright if HE installed the visors and had the lights taken off my trade and installed on the 4RUNNER. Waited a few days then texted him Friday, Saturday and Monday without a response, he had gone fishing and had no reception to see if there was any update on the situation . Got bent out of shape for Me bothering him, because “He had bent” over backwards to help “ Pretty sure that’s the way it is suppose work! Mike Reached out by phone on Monday 8/13 at 1:39 PM at your direct number,no answer left message with my phone number. Tried again today Tuesday 8/14 at 12:33 Again no answer at your direct number, again left my return number August 18, 2018 Mike Reached out both on Monday and Tuesday leaving a contact number at your direct number still no reply We are now close to 6 weeks since purchase with no progress toward settling the dispute . I was charged for wheel locks that are not on or in the vehicle, please have them mailed to me ASAP. Thanks for all your help in this matter More

by DSHEEDY53 Verified Customer Verified Customer

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Great experience all around Our sales rep, Tim Pinkerton, was awesome! We loved working with the team and feel we got the best deal and vehicle features with our purchase. Everyo Our sales rep, Tim Pinkerton, was awesome! We loved working with the team and feel we got the best deal and vehicle features with our purchase. Everyone was respectful and never rushed us during the decision making process. Thank you! More

by SGALLAGHER614 Verified Customer Verified Customer

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