Michael DeSalvo | Page 31

No Problems I could'nt of had a better experience purchasing my first diesel truck. Chip and Mike were more than helpful to answer any of my questions. I made the I could'nt of had a better experience purchasing my first diesel truck. Chip and Mike were more than helpful to answer any of my questions. I made the first phone call and the next day we drove 3 hours and the truck was everything the pictures told,that afternoon we were on our way home with our first diesel. Thanks again to Chip and Mike!! More

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Most relaxing and enjoyable car purchase EVER When I first met Jimmy he promised me the easiest car buying experience and boy, did he deliver. Every single step of the way he was awesome. He fou When I first met Jimmy he promised me the easiest car buying experience and boy, did he deliver. Every single step of the way he was awesome. He found me the exact car I wanted, negotiated a more than fair price and made sure I was happy and well taken care of the entire process. The Financing and delivery process were a breeze. He has our business FOR LIFE. WE could not be happier. More

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Great guys to work with! I dealt with Chip Orlando during the purchase process for my Duramax. Chip was very helpful and incredibly approachable. If you get a chance to choose I dealt with Chip Orlando during the purchase process for my Duramax. Chip was very helpful and incredibly approachable. If you get a chance to choose your salesman, I recommend Chip and Stewart. Michael Desalvo made the finance portion simple and painless... most of the paperwork was all ready to go when I walked over. I highly recommend the above mentioned. Thanks Chip! 8.47 in the quarter! More

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Fun and exciting! Jim in sales and Mike in finance are EXCELLENT, Check them out before going elsewhere. There was no pressure and they went beyond to accommodate my ne Jim in sales and Mike in finance are EXCELLENT, Check them out before going elsewhere. There was no pressure and they went beyond to accommodate my needs. For example I live in Central Illinois which is several hundred miles away and Jim made sure that the delivery was a smooth transaction. I will definitely refer my family members and friends. More

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Purchase of vehicle via internet Chuck was great to work with over the phone and internet and Michael took care of the financing for me to move quickly on the purchase of the car. Chuck was great to work with over the phone and internet and Michael took care of the financing for me to move quickly on the purchase of the car. More

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New Quadrifoglio I purchased the car by phone. Jimmy offered a much better price than any local dealer. The car was shipped to Detroit at no charge and I received it a I purchased the car by phone. Jimmy offered a much better price than any local dealer. The car was shipped to Detroit at no charge and I received it a day after the paperwork was finalized. The whole team at Alfa of Strongsville was a pleasure to work with, they made the transaction as easy as possible. The car is wonderful. More

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Smooth purchase experience! We discovered this dealership after countless hours of internet searching and couldn't be happier with our experience. Their competitive pricing was We discovered this dealership after countless hours of internet searching and couldn't be happier with our experience. Their competitive pricing was what brought us in for the test drive, but on arrival we were extremely pleased with how friendly, attentive and helpful the staff were. The Terrain was washed and clean on arrival, and after our test drive Stewart was super easy to work while hammering out all the details. He helped answer all of our questions and set us up to speak with Mike in finance who was able to get us closed on the sale and out the door in about 30 mins! We were in and out of the place in just over an hour and we got a great deal on a great car. Highly recommend this dealership and the legendary Stewart in particular! Make sure to ask him about Tatiana the dog if you stop by. More

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Terrible absolutely disgusted We bought the truck on May 4th, and on the way home less than 6 hours at broke down. We've had to have it towed to a reputable Ford dealer to find out We bought the truck on May 4th, and on the way home less than 6 hours at broke down. We've had to have it towed to a reputable Ford dealer to find out what was wrong with it. After several attempts of trying to talk to someone at diesel direct and get them to make it right it has been a joke. The Ford dealer that we took the truck to says it needs a new transmission and a torque converter. The dealer sold us a truck with a 100% guaranteed on the truck. The truck is now been sitting for weeks at a Ford dealer because they want to go cheap and don't want to pay for the repairs. They also want us to tow it back at our cost. Everything has been put back on us period yet we bought a good truck we thought with a 100% guarantee and an extended warranty. Only to have the extended warranty that we bought have them come in and say that the transmission was bad from day one and they will not want it. I am sick and tired of the Run rounds back and forth. If you're a good dealership you step up and do the right things. And this is all I've asked I've asked them diesel direct to treat me the way they want to be treated the way they would treat their mother. If this is the way they would treat their mother I am disgusted with all of them. And God help them. When the truck broke down it could have been repaired that week and back to us and less than 5 days. But instead we're going on week 3 with no truck. I've had to do rentals and other things. I sent had to hire an attorney and this will be taken care of the legal way. I recently found out Ohio has a law that is very interesting. All I want is our truck take him back to the dealer and give us our money back. Or be good businessman and good men like they're supposed to and step up and pay the 4500 and some dollars plus all the towing plus all the aggravation and get this over with. If this is the way they treat their mother I cannot believe all I want is the same thing that anyone else would want. Make the vehicle like the way it's supposed to be. I've also since found out that it cannot pass we bought the truck on May 4th, and on the way home less than 6 hours it broke down. We've had to have it towed to a rapid before dealer to find out what was wrong with it. After several attempts of trying to talk to someone at diesel direct and get them to make it right and has been a joke. The Ford dealer that we took the truck to says it needs a new transmission and date or converter. The dealer sold us a truck with a 100% guaranteed on the truck. The truck has now been sitting for weeks at a Ford dealer because they want to go cheap and don't want to pay for the repairs. They also want us to tow it back at our cost. Everything has been put back on us. Yet we bought a good truck we thought with a 100% guaranteed and and extended warranty. Only to have the extended warranty that we bought have them come in and say that the transmission was bad from day one and they will not want it. I am sick and tired of the runaround back and forth. If you're a good dealership you step up and do the right things. And this is all I've asked I've asked them diesel direct to treat me the way they want to be treated the way they would treat their mother. If this is the way they would treat their mother I am disgusted with all of them. And God help them. When the truck broke down it could have been repaired that we come back to us and less than 5 days. But instead we're going all week 3 with no truck. I've had to do rentals and other things. I've sent had to hire an attorney and this will be taken care of the legal way. I've recently found out the Ohio has a law that is very interesting. All I want is our truck take him back to the dealer and give us our money back. Or be good businessman and good men like they're supposed to and step up and pay the 4500 and some dollars plus all the towing plus all the aggravation and get this over with. If this is the way they treat their mother I cannot believe all I want is the same thing that anyone else would want. Make the vehicle right the way it's supposed to be. I've also since found out that it could not pass a Pennsylvania safety inspection whatsoever now we will have to spend more money to get the truck up to code for an inspection that we told was 100% a good truck. I would not recommend anybody buying anything from them not even a popsicle. They are not people of the word and they are not people that can be trusted at all. We have been put frustrated and put out so much on something it was supposed to be so simple and over and done with again like I said treat us the way you want to be treated. The way you would want to treat your mother More

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Awesome experience! Our salesman, Chip Orlando was the best! So friendly, helpful and got out deal done and way beyond our expectations! This is our second time buying Our salesman, Chip Orlando was the best! So friendly, helpful and got out deal done and way beyond our expectations! This is our second time buying a truck from Diesel Direct and also the second time having Chip as our salesman! We will DEFINITELY be back again. More

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Simply the best! From start to finish, the process of purchasing my Alfa Romeo Giulia Ti was without a doubt a thoroughly satisfying experience. Coming from many years From start to finish, the process of purchasing my Alfa Romeo Giulia Ti was without a doubt a thoroughly satisfying experience. Coming from many years of German car ownership, I wanted a change. Thus, I decided to finally indulge in purchasing a car from Alfa, a brand synonymous with world-class Italian engineering, performance and design. The team at Alfa Romeo of Strongsville were such a pleasure to work with. Mike & Jim were extremely accommodating and guided me through the process of buying the car out-of-state. They worked tirelessly to meet my needs, accommodate my preferences, and to deliver the car as soon as possible. I highly recommend Jim, Mike, and their dealership - they are outstanding! I'm very happy to be joining the Alfisti family and look forward to many years of spirited driving in my Giulia. Thank you Alfa Romeo of Strongsville! More

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