Michael Ferguson | Page 8

Everyone was friendly and helpful. The service was do e in a very timely manner. The service was do e in a very timely manner. More

by DEBRA.LETCHER Verified Customer Verified Customer

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The service department is awesome they came and picked up my car at my house and returned so I can do chores around the house on my day off instead of sitting in the shop my car at my house and returned so I can do chores around the house on my day off instead of sitting in the shop More

by BAE76 Verified Customer Verified Customer

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The service was excellent. They made sure I had what I was looking for. I’m very satisfied. They made sure I had what I was looking for. I’m very satisfied. More

by shellyjackson81 Verified Customer Verified Customer

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They are all very very very very very very nice people well worth the trip. well worth the trip. More

by AJKSANDMAN Verified Customer Verified Customer

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Bought the car with lots of promises. Took several phone calls and several trips over there to actually get the things done to the car that were promised. Mix ups at the shop that caused Took several phone calls and several trips over there to actually get the things done to the car that were promised. Mix ups at the shop that caused me to have to go back more than once because they didn’t do what the appt was set up for. In the end they did get the work done that they promised. Jordon was my original salesman and wanted me to come and look at a specific car and when I asked him to make sure it he was still there he said it was. I drove over there and it had sold 4 days before! I told him I was on my way but when I got there he was busy so they put me with someone else. They are not willing to come down on prices at all. They make you buy some crazy $1500 package that includes windshield replacement, nicks, dings, wheels etc. you have to buy it whether you want it or not. They also tack on about $700 in other fees so as soon as you buy the vehicle you are a minimum of $2200 in the hole. All of that extra has to be financed unless you are lucky enough to have the money to pay cash but you still have all of the fees. More

by Buyer Verified Customer Verified Customer

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Great salesman,Mike is the best,Jessie is our go to person,will come back for our nextcar person,will come back for our nextcar More

by SBERGMAN66 Verified Customer Verified Customer

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they were very helpful in everything that needed to be taken care of. very friendly and happy workers there. I have bought many cars from them. easy to get in when need work done on my car. thanks for eve taken care of. very friendly and happy workers there. I have bought many cars from them. easy to get in when need work done on my car. thanks for everything More

by JEANIE.COOKSON Verified Customer Verified Customer

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This dealership is the best! ! Great people and great service!! Why go anywhere else!! Awesome! ! Great people and great service!! Why go anywhere else!! Awesome! More

by BRENDASBUCKMAN Verified Customer Verified Customer

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I continue to purchase cars from Shottenkirk because they always treat me well and go above and beyond. always treat me well and go above and beyond. More

by SEDMUNDS45 Verified Customer Verified Customer

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Nothing but stress and disappointment through the whole process. New car we ordered came in with wrong color. Told we could either take this one or wait another month for another one. Nothing but an I’m so process. New car we ordered came in with wrong color. Told we could either take this one or wait another month for another one. Nothing but an I’m sorry. Would not work with us at all or offer anything to make up for the mistake. Also had issues with finance department filling out paperwork incorrect. Put a pretty big damper on our first new car buying experience. More

by tzeiger0991 Verified Customer Verified Customer

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