Michael Fleeman

I went to this dealership for a covered warranty recall. I was told that I would get a rental, however when I turned my truck in I was told that there were no rentals available and no other options were av I was told that I would get a rental, however when I turned my truck in I was told that there were no rentals available and no other options were available. This has happened to me at other chevy dealership and was allowed to rent a car from a rental company and I was reimbursed. So I went and rented a baseline Kia Seltos and when I turned in the invoice to Jim Nortan I was haggled with. I was offered a fraction of the money that I spent. When I asked why they were not paying the full amount it was because the car that I rented was not a Chevy. I mean really? There is some other details to this whole interaction, but I don't want to put them all out on here. A rental vehicle was owned, and they will try and haggle with you if you go outside of one of there vendors; even if the vendor doesn't have a car available. Just a heads up about how this place handles service complaints. Also.... When we got the truck back none of the blinkers worked. We took it back and they had a rental available this time. Here is the kicker.... it was a KIA !!! More

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