Joe Gibson

I went to this dealership for a covered warranty recall. I was told that I would get a rental, however when I turned my truck in I was told that there were no rentals available and no other options were av I was told that I would get a rental, however when I turned my truck in I was told that there were no rentals available and no other options were available. This has happened to me at other chevy dealership and was allowed to rent a car from a rental company and I was reimbursed. So I went and rented a baseline Kia Seltos and when I turned in the invoice to Jim Nortan I was haggled with. I was offered a fraction of the money that I spent. When I asked why they were not paying the full amount it was because the car that I rented was not a Chevy. I mean really? There is some other details to this whole interaction, but I don't want to put them all out on here. A rental vehicle was owned, and they will try and haggle with you if you go outside of one of there vendors; even if the vendor doesn't have a car available. Just a heads up about how this place handles service complaints. Also.... When we got the truck back none of the blinkers worked. We took it back and they had a rental available this time. Here is the kicker.... it was a KIA !!! More

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My experience working with Scot Kik and Jim Norton Chevy was the best car buying experience I've ever had. Scot listened to us and asked questions to really understand what we needed and what we liked. He was the best car buying experience I've ever had. Scot listened to us and asked questions to really understand what we needed and what we liked. He was genuine in his communication with us and never tried to "sell" us something we didn't want to buy. Scot worked until he found us the deal that fit us perfectly. The staff handling the details of the deal were impressive. The finance office was equally impressive. On a side note, the service department did some work for me on my previous vehicle (one purchased from a different dealership). The front-line service associates were so helpful and explained everything in a way I could understand. They communicated with me throughout the entire process and were transparent listing all of the options and costs. I highly recommend working with this dealership and I very highly recommend working with Scot Kik. More

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They worked with me a ton even with some setbacks they were able to get it done, I appreciate these guys so much it was a great experience will only be buying from them! were able to get it done, I appreciate these guys so much it was a great experience will only be buying from them! More

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Mr Mccollum was very attentive to making sure my vehicle was running smoothly, he even contacted me afterwards to make sure i had no more concerns. was running smoothly, he even contacted me afterwards to make sure i had no more concerns. More

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Joe Gibson provided supberb service above and beyond my expectations when things were going wrong he made them right. Thank you Joe!! Will definetely buy my EV's here in the future. Chris Freisen was al expectations when things were going wrong he made them right. Thank you Joe!! Will definetely buy my EV's here in the future. Chris Freisen was also vey exceptional!! More

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