Michael Fotie

Mike B was excellent! ! Very courteous, caring, and was with me every step of the way, he answred all my questions. I am happy to have him amd Ash as my sales rep amd Mgr, ! Very courteous, caring, and was with me every step of the way, he answred all my questions. I am happy to have him amd Ash as my sales rep amd Mgr, I have already referred people to Mike . I am very satisfied with his customer service rating him at 10!!! More

by carmonarainy Verified Customer Verified Customer

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Excellent service I was explained what was the problem with my vehicle and it was fixed and cleaned for me very pleased with the staff planet nissan with my vehicle and it was fixed and cleaned for me very pleased with the staff planet nissan More

by TAVO.ORTIZ21 Verified Customer Verified Customer

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this dealer shop is reliable and I would recommend this brand to a friend ig brand to a friend ig More

by 2918DAVID Verified Customer Verified Customer

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ANY TIME I HAVE QUESTIONS OR NEED SERVICE FOR MY CAR, I GET THE ANSWERS I AM COMFORTABEL WITH! AND ALEX ALWAS TAKES GOOD AND FAST CARE OF EVERYTHING! B U T EVERY ONE AT NISSAN TAKES GOOD CARE! THAT GET THE ANSWERS I AM COMFORTABEL WITH! AND ALEX ALWAS TAKES GOOD AND FAST CARE OF EVERYTHING! B U T EVERY ONE AT NISSAN TAKES GOOD CARE! THAT IS THE REASON THAT I HAVE A PLANET NISSAN, NISSAN CAR, SINCE 2005! More

by BOEAGNES97 Verified Customer Verified Customer

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The service was excellent & very timely. The service manager advised me of the required work and informed me that my vehicle did not need a smog test for license plate renewal, since it was The service manager advised me of the required work and informed me that my vehicle did not need a smog test for license plate renewal, since it was a new truck. The service was performed promptly and the waiting time was reasonable More

by TEDJ7962 Verified Customer Verified Customer

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Ryan was wonderful and took car earlier than appointment time. Kept me informed during the entire process. time. Kept me informed during the entire process. More

by CJKLEVANOSKY Verified Customer Verified Customer

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I appreciate having the Nissan dealer to take my car to for routine maintenance and factory recall issues. However, it took the dealership took over 5 1/2 hours to perform an oil change, factory recall for for routine maintenance and factory recall issues. However, it took the dealership took over 5 1/2 hours to perform an oil change, factory recall for the turbo hose, coolant flush, transmission fluid flush, brake fluid flush, and cabin filter replacement. it would have been nice if the service advisor, Sonia Juarez, had met with me briefly to set the correct timeframe expectation. in addition, Sonia did not meet with me after the work was done to go over the work the dealership performed as well as the overall condition of the vehicle based upon their inspection. I have to admit I've been spoiled by the service department personnel at Jerry Seiner Mazda who serviced my Mazda CX-5s and they made sure to consult with customers personally over repairs and made sure the customer was happy with their work before the customer departed with a handshake. Going the extra step could mean big dividends for Nissan customer loyalty in the future. More

by NOID236021 Verified Customer Verified Customer

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Bought a 2022 Marano. From planet Nissan in 2022 just before the warranty ends multiple drive issues happening and they don’t know how to fix it. Had my car for a week won From planet Nissan in 2022 just before the warranty ends multiple drive issues happening and they don’t know how to fix it. Had my car for a week won’t return my calls. The director Mike won’t return my calls. Jason says he’ll get back to me and never does. I have to call up and get angry every time to get these guys to do anything normal I’ve bought two cars from this dealership. I’ve owned six Nissans in my life. Apparently I was a fan of the brand, but these guys make it hard to continue to be that. More

by AARONKELLEY71 Verified Customer Verified Customer

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The only thing I got to complain is that it took 2. 5 hrs to do an oil change. 5 hrs to do an oil change. More

by MGUNNABENOBLE Verified Customer Verified Customer

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Always on time when they say they will be done with the work you dropped it off for. work you dropped it off for. More

by DANIEL.OCONNOR0 Verified Customer Verified Customer

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