Michael Fuentes
Michael Fuentes at Preferred Auto Illinois Road

Michael Fuentes

Sales Consultant

Preferred Auto Illinois Road

5005 Illinois Rd
Fort Wayne, IN 46804

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4.8
62 Reviews

I have been selling cars for well over 20 years and have enjoyed helping people with finding what they need. I am always available for my customer even after closing. I come from a small town but large family. I enjoy helping in my community when and where I can. Drop in and let me help you with all your auto needs.

Dealership Experience

2 yrs, 8 mos

Industry Experience

30 yrs, 1 mo

4.8

62 Reviews

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62 Reviews of Michael Fuentes

February 20, 2026

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Employee Rating

Great people skills. Made buying a new car easy. Thankful for them to make a transition so easy. More

by jroop8820
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jarrad Gettys

February 03, 2026

Dealership Rating
Employee Rating

Mike was great and very helpful I am pleased and recommend him thank you so much. More

by snell2916
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Recommend Dealer
Yes

December 02, 2025

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They were all amazingly nice. Mike definitely made my car buying experience so enjoyable. He is absolutely amazing. More

by tkari0607
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Recommend Dealer
Yes

October 31, 2025

Dealership Rating
Employee Rating

Very straightforward process. Great customer service. He was very helpful during the process. Would look here again in the future. More

by jbrady8383
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

August 23, 2025

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Mike was the best we bought a car before with him and we needed a second vehicle so me and my husband could both go back to full time. Mike understood what we were looking for he asked a lot of questions an More

by ccook9530
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Recommend Dealer
Yes

August 05, 2025

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Wide variety of autos and in all price ranges. Personal were pleast and not pushy. Had a very good experience at this dealership. More

by fredpion55
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Recommend Dealer
Yes

June 13, 2025

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Mike is a solid, straightforward guy who is terrific at establishing rapport and trust. Knows his business, not afraid to ask for the close...but didn't try to bamboozle me or sell me anything I didn't wan More

by bbn4me
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Recommend Dealer
Yes

Other Employees Tagged: Jarrad Gettys, Brett Hoffer

June 08, 2025

Dealership Rating
Employee Rating

Run Run Run don’t even hesitate … Preferred Auto Group will lie to you & mislead you to get the sale. Been trying to resolve an issue since 11/2024….I would never have purchased this vehicle if I hadn’t More

by S Drew
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Jun 09, 2025

Preferred Auto Illinois Road responded

I am so sorry that you feel this way. I believe that Preferred Automotive has gone above and beyond to try to help you resolve your issue. We only collect the state sales tax based on what the IRS tells us per their website. We have no control over the State of Arkansas or them charging you again for the sales tax because that is where you registered the vehicle. We have tried several times and spent hours on the phone with the state, trying to get you your money back. 99% of the vehicles we sell are to customers who register their vehicles in the State of Indiana, and the other 1% are in the surrounding states. On average we sell less than 5 vehicles annually throughout the rest of United States. I don't feel you should be frustrated or upset with Preferred Automotive, but the State of Indiana, who is refusing to give your money back or the State of Arkansas who charged you sales tax again.

Jun 12, 2025

S Drew responded

You collected as required by the state of IN….but your dealership told me I had to pay now, but I could get the sales tax back from IN since I was not registering there. That sir was a lie…& if you didn’t know your dealership shouldn’t have told me that. I guess that’s on me…but my review is not a lie!

May 05, 2025

Dealership Rating
Employee Rating

Despite some confusion the credit union, the guys were and even helped work a second solution so that we could still get the car we wanted at the price and rate we expected. More

by papa.richter9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarrad Gettys, Brett Hoffer

April 14, 2025

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Employee Rating

We were pleased with our experience buying a car at Preferred. Michael was helpful and patient during the process of selecting our Ford Edge. More

by lldickes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brett Hoffer, Alex Cahill

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